Event: Best practices from Europe’s cycling cities

Yuki Tol and Joaquim Moody, trend watchers for Smart Mobility at the Innovation Department of the Municipality of Amsterdam, delivered the Mobility Radar on future public Transport.Twee 'moonshots' geven je een,van zo'n 11 jaar) this March. In this first edition, the Amsterdam Smart Mobility program delves deeper into the city's mobility challenges. Will staff and funding shortages, the energy transition, and a growing demand for (accessible) transport options continue to impact the city's future public Transport system? Two 'moonshots' give us a glimpse into the future, showing what public Transport might look like in 2050.

The new concession for public Transport in Amsterdam is nearly ready and will commence in 2025 for a period of approximately 11 years. This is a good time to engage in discussions about the steps that need to be taken to achieve the goals and ambitions set for 2050. It is also crucial to determine what measures are necessary to address the developments that public Transport will face in the future. If the current system is continued, we are only one or two concessions away from 2050. Therefore, now is the time to start working on developments, innovations, and concepts that we want to include in the concessions for the 2030s and 2040s.

Exploring the future together
The Radar team has developed a workshop to engage with various organizations, experts, residents, and enthusiasts to discuss the Mobility Radar. In this workshop, participants jointly explore the trends and developments that can influence the future of mobility. It is a great way for participants to practice this way of thinking, and such a session also brings up topics and discussion points that the Municipality of Amsterdam can incorporate into its future explorations and concessions.
During our 24th Knowledge and Demo Day, Joaquim Moody hosted a work session for a diverse group of participants various organizations and domains. In three groups, we analysed an emerging public Transport challenge using the Mobility Radar approach and creatively thought about solutions. In the following paragraphs, I summarize what we discussed with the group.

Method
The starting point is a number of current challenges in public Transport: staff shortages, funding shortages, accessibility, the energy transition, and the growing demand for public Transport.

Each group selects one of the challenges and then 'dissects' it. Using a worksheet, you look at the following topics: What basic need underlies this challenge? What are examples of how or where you see this challenge currently? What macro changes play a role in the emergence of this challenge – in the long and short term? And how do these macro changes affect which basic needs are important and how they are fulfilled?

Next, you start creating a solution for this challenge and trend. Examples of solutions are: a service, a product, a regulatory adjustment, or an informative campaign. You also need to consider how you would deploy it and who exactly the target audience is.

Results

Accessibility
One of the groups analysed the challenge of public transport accessibility. This needs to be adequate for everyone, now and in the future. Accessibility involves affordability, the digital skills required, travel costs, and physical accessibility. This challenge mainly revolves around the basic needs of connectedness, independence, and control. The macro changes playing a role are migration (increasing number of people to be transported) and aging (more people wanting to travel independently but requiring extra assistance – particularly in digital and physical aspects). Therefore, more space and special assistance will be needed for a growing group of travellers.
The group proposed focusing more on 'micro public transport' and 'on-demand public transport' and making bus and train compartments more flexible. This would make people less dependent on a rigid system and travel environment. The group argued that air travel can serve as an example, where you can specify exactly where you want to sit, whether you need extra space, and if you require extra assistance. These needs deserve more attention in public transport as well. This can be tested with prototypes in train cars and buses and is intended for the target groups: the elderly, people with disabilities, and parents with young children.

Staff Shortages in Public transport
The challenge of 'staff shortages in public transport' is reflected in developments such as cancelled schedules, high work pressure, high absenteeism, strikes, and less social control in public transport (due to less staff). The basic needs affected by this challenge are the need for social status, financial security (for the driver), and a pleasant, healthy workplace. Macro changes playing a role include the large number of job opportunities in other sectors, increasing aggression and hardening in society, worsening public perception of public transport, and aging. As a result, working in public transport has become less prestigious, less safe, relatively less well-paid, and there is little influx of new, young employees.
The group proposed a campaign to improve the image of working in public transport. Currently, too few people choose this profession. However, with campaigns similar to those by the Defense Department, it could be made trendy and attractive again. Influencers or famous Dutch people could also play a role in this. The target audience to be enthused includes young starters and people considering a career switch.

The Growing Demand for public transport
Finally, the third group presented their worksheet regarding the challenge of the growing demand for public transport (and the decline in public transport investments). This is reflected in the decline in service quality, travel options, and the fact that less equipment is available. This affects the basic needs of comfort, connection, and being able to be oneself). Macro changes exacerbating these challenges include the decreasing space for mobility, individualization as a societal development, and increasing travel costs. This leads to a kind of public transport anxiety, aversion, and aggression, which is already happening and is only getting worse, the group noted.

The group proposed recognizing the societal role of public transport more, which would lead to more respect and funding. We should also further 'de-peak' travel times by better aligning telecommuting days or departure times for employees. This can be tested with pilots in specific (travel) areas or with large employers. The target audience can be seen as all travellers together.

Follow-Up
Joaquim will use the presented analyses and solutions as inspiration for further research and use the feedback on the method and workshop to improve such sessions in the future. Enthusiastic participants also wanted to use this method for sessions with students and international delegations, illustrating its success!
During the upcoming Knowledge- and Demo Day, we will have another session on mobility with a similar approach, but this time we will work with the scenario studies made by the Province of North Holland. Thinking about the future using trends, scenarios, and moonshots is essential in every domain, especially when done with a diverse group and maintaining connection.

Intro

Op woensdag 19 juni 2024 vond het trainee event Smart Mobility plaats bij AMS. Verschillende prominente organisaties waren aanwezig, waaronder de provincies Noord-Holland en Utrecht, de Metropoolregio Amsterdam (MRA), het MRA platform Smart Mobility, de Vervoerregio Amsterdam (VRA), en de gemeente Utrecht. Het evenement richtte zich op verschillende thema’s binnen de slimme en schone mobiliteit.

Doelen van het Evenement

Het evenement had drie hoofddoelen:
· Kennis vergaren: Inzicht krijgen in de nieuwste ontwikkelingen en uitdagingen op het gebied van slimme mobiliteit.
· Netwerken: Verbinding maken met professionals uit verschillende regio’s en sectoren.
· Teamwork: Samenwerken aan oplossingen voor actuele mobiliteitsvraagstukken.

Sprekers

Daniël van Motman (VRA en MRA-platform Smart Mobility)

Daniël van Motman gaf een uitgebreide presentatie over de huidige stand van zaken in de woningbouw, de schaarste aan mensen en grondstoffen, en het belang van duurzame samenwerking. Hij benadrukte dat, ondanks technologische vooruitgang, de mens nog steeds de slimste factor blijft in slimme mobiliteit.

Sander Oudbier (AMS)

Sander Oudbier presenteerde verschillende projecten die momenteel lopen binnen AMS, zoals City Flows, Smart Hubs en Code the Streets. Hij besprak ook educatieve initiatieven zoals MaaS for Elderly en het autovrije marine terrein. Een bijzonder project dat werd uitgelicht was de ontwikkeling van Roboat, dat zal worden ingezet tijdens de Olympische Spelen in Parijs. Daarnaast werd het project Digitale Regie op de Openbare Ruimte (DRO) besproken, dat de komende vijf jaar zal lopen vanuit DMI.  

Pelle Menke (Amsterdam Smart City)

Pelle Menke presenteerde de thema’s mobiliteitsrechtvaardigheid en CO2-vrij reizen naar de JC ArenA. Hij benadrukte dat mobiliteit voor veel mensen moeilijker wordt en specifieke subgroepen unieke wensen hebben. Een werkgroep onderzoekt mogelijke oplossingen door kennisdeling en samenwerking met overheden. Ook werd een challenge besproken om CO2-vrij naar de JC ArenA te reizen door fiets, openbaar vervoer en deelvervoer te promoten. Samenwerking met vervoerders, evenementenorganisaties zoals Ajax, en gebiedsontwikkelaars is essentieel, evenals gedragsverandering en aanpassing van reisgewoontes.

Workshop: Crowdmanagement voor Sail 2025

De workshop werd verzorgd door Wouter en Maarten van het MRA-platform Smart Mobility.

“Hoe verzorgen we een goed crowdmanagement tijdens Sail 2025?”

De eerste stap in dit proces was het nadenken over ons eigen reisgedrag. We kregen per persoon een modaliteit aangewezen. De vraag was: als je om 12:00 op een bepaalde plek hebt afgesproken met je groep vrienden, wat heb je dan nodig om daar te komen?

Dit zorgde ervoor dat we nadachten over alle voorzieningen zoals (fiets)parkeerplekken en openbaar vervoer. Voor deze voorzieningen heb je data nodig, zoals inzicht in de beschikbaarheid van parkeerplekken en de status van het openbaar vervoer. Ook vanzelfsprekende dingen, zoals het checken van het weer met bijvoorbeeld Buienradar, zijn belangrijk omdat het weer een grote impact heeft op ons reisgedrag.

Daarna stapten wij in de rol van verkeersmanager. We bedachten welke middelen we konden inzetten om bezoekers zo goed en gemakkelijk mogelijk op hun bestemming te krijgen. We dachten aan elementen zoals éénrichtingsverkeer en het aantrekkelijker maken van het openbaar vervoer en de fiets. Dit konden we bewerkstelligen door bijvoorbeeld entertainment in het OV of het verzamelen van tokens op fietsroutes naar het evenement, die je kon inwisselen voor een gratis drankje. Ook kwamen er vragen naar voren zoals: hoe zorg je dat alles toegankelijk is voor iedereen? Hoe zorg je ervoor dat mensen met een beperking ook gemakkelijk naar het event kunnen komen? Hoe zorg je ervoor dat mensen die niet digitaal vaardig zijn, ook alle informatie kunnen krijgen?

Wat vond ik ervan?

Al met al was ik zeer te spreken over dit evenement. Ik heb geleerd dat de wereld van slimme en schone mobiliteit zeer breed is. Er is veel werk te doen in de komende jaren om ervoor te zorgen dat we anders gaan kijken naar mobiliteit. Een belangrijk punt dat ik heb meegenomen, is de filosofie dat de mens nog steeds de slimste factor is in Smart Mobility en dat we de mens echt centraal moeten stellen. Daarnaast is het uiterst belangrijk dat we ervoor zorgen dat de wensen en behoeften van minderheidsgroepen goed worden meegenomen en dat Smart Mobility niet alleen voor de grootste groep mensen is, maar voor iedereen.

This event is postponed to September 26 (was first scheduled on July 16)

We often take daily activities such as commuting to work, independently taking public transport, grocery shopping or going to a restaurant for granted. Unfortunately, not everyone has this privilege. For people with reduced mobility (e.g., wheelchair users), getting around Amsterdam can be tricky. There are a lot of obstacles, such as narrow or bumpy pavements and high curbs.

The municipality of Amsterdam wants to be a free, just and sustainable city for all. For which the accessibility of the city is essential. With the Amsterdam for All initiative, the municipality of Amsterdam researches and experiments with how data and AI can be leveraged to ensure accessibility for its residents. How can the data and AI help to make our city more accessible for all? And which kind of dilemma’s does the city come across?

To help people with less mobility move around the city more easily, the city’s innovation department has created a prototype route planning tool. This route planner maps out the best accessible route for each person based on what they need. It considers preferences like maximum curb height when crossing the road, minimum sidewalk width, and a preference for using sidewalks or bike paths. Vishruth Krishnan, Data Scientist at the Innovation department of the municipality of Amsterdam, will tell you all about this route planner, the necessary data and the dilemma’s faces while using the data.

Hans Voerknecht, strategist for sustainable accessibility at Een Nieuwe Kijk, will speak about the Integrated Perspective on Accessibility method, which he developed to improve accessibility for people. This method assists in collecting data and analyzing the severity of current inequalities and the effects of policy measures. The method has already been applied in nearly twenty projects, including four in the Amsterdam region, such as the Multimodal Future Vision of the Metropoolregio Amsterdam (MRA).

Additionally, Michiel Bontenbal (Amsterdam University of Applied Sciences) tells us more about the Urban Sounds sensor, developed in collaboration with the volunteer organization Sensemakers. He takes us through the challenges they face with this AI-driven solution and presents his question: How can this technical solution best be used around the issue of accessibility?

Agenda

• 15:45 – 16:00 Walk-in
• 16:00 – 16:10 Welcome and introduction by Amsterdam Smart City
• 16:10 – 16:25 Demo of the Route Planner by Vishruth Krishnan (municipality of Amsterdam)
• 16:25 – 16:35 Hans Voerknecht, strategist for sustainable accessibility, on the Integrated Perspective on Accessibility method.
• 16:35 – 16:45 Michiel Bontenbal from Amsterdam University of Applied Sciences about the Urban Sounds sensor.
• 16:45 – 17:15 panel discussion
• 17:15 – 18:00 drinks

Location
The Culture Club, Amsterdam

About the Data Dilemma’s series
Data Dilemmas is a collaboration between Amsterdam Smart City and the City of Amsterdam’s Data Lab. Four times a year we explore the possibilities for using data and new technologies to address urban and societal challenges, with a focus on responsible digitalization. The goal is to use data to make cities more safe, clean and accessible. But what happens to all the data that is collected? Which dilemmas do we encounter when we collect (personal) data to improve the city? These questions are important for everyone: governments, knowledge institutions, companies, and civil society. Amsterdam Smart City would like to explore with you which decisions are needed for responsible use of data.