We'd like to have returns of experience from municipalities and other corporations involved in setting-up, managing and servicing IoTs. What are the different problems and approaches that have been encountered when Smart Cities face the the need to inspect and maintain their IoTs.
We handle geographically distributed tasks and wonder to what extend the need to provide rapid response for IoT maintenance helps to keep citizen satisfaction and quality of big data.
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First driverless taxis on the road (6/8)

<strong>Since mid-2022, Cruise and Waymo have been allowed to offer a ride-hailing service without a safety driver in a quiet part of San Francisco from 11pm to 6am. The permit has now been extended to the entire city throughout the day. The company has 400 cars and Waymo 250. So far, it has not been an unqualified success.</strong>
A turbulent start
In a hilarious incident, an empty taxi was pulled over by police; it stopped properly, but kept going after a few seconds, leaving the officers wondering if they should give chase. The National Highway Traffic Safety Administration is investigating this incident, as well as several others involving Cruise taxis stalling at intersections, and the Fire Department reports 60 incidents involving autonomous taxis.
Pending further investigation, both companies are only allowed to operate half of their fleet. In addition to the fire department and public transport companies, trade unions are also opposed to the growth of autonomous taxis. California's governor has rejected the objections, fearing that BigTech will swap the state for more car-friendly ones. It is expected that autonomous taxis will gradually enter all major US cities, at a rate just below that of Uber and Lyft.
Cruise has already hooked another big fish: In the not-too-distant future, the company will be allowed to operate autonomous taxis in parts of Dubai.
The number of autonomous taxi services in the world can still be counted on one hand. Baidu has been offering ride-hailing services in Wuhan since December 2022, and robot taxis have been operating in parts of Shenzen since then.
Singapore was the first city in the world to have several autonomous taxis operating on a very small scale. These were developed by nuTonomy, an MIT spin-off, but the service is still in an experimental phase. Another company, Mobileye, also plans to start operating in Singapore this year.
The same company announced in 2022 that it would launch a service in Germany in 2023 in partnership with car rental company Sixt 6, but nothing more has been heard. A survey by JD Power found that almost two-thirds of Germans do not trust 'self-driving cars'. But that opinion could change quickly if safety is proven and the benefits become clear.
What is it like to drive a robotaxi?
Currently, the group of robotaxi users is still small, mainly because the range is limited in space and time. The first customers are early adopters who want to experience the ride.
<strong>Curious readers: Here you can drive a Tesla equipped with the new beta 1.4 self-driving system, and here you can board a robotaxi in Shenzhen.</strong>
The robotaxis work by hailing: You use an app to say where you are and where you want to go, and the computer makes sure the nearest taxi picks you up. Meanwhile, you can adjust the temperature in the car and tune in to your favourite radio station.
Inside the car, passengers will find tablets with information about the journey. They remind passengers to close all doors and fasten their seatbelts. Passengers can communicate with remote support staff at the touch of a button. TV cameras allow passengers to watch. Passengers can end the journey at any time by pressing a button. If a passenger forgets to close the door, the vehicle will do it for them.
The price of a ride in a robotaxi is just below the price of a ride with Uber or Lyft. The price level is strongly influenced by the current high purchase price of a robotaxi, which is about $175,000 more than a regular taxi. Research shows that people are willing to give up their own cars if robotaxis are available on demand and the rides cost significantly less than a regular taxi. But then the road is open for a huge increase in car journeys, CO2 emissions and the cannibalisation of public transport, which I previously called the horror scenario.
Roboshuttles
In some cities, such as Detroit, Austin, Stockholm, Tallinn and Berlin, as well as Amsterdam and Rotterdam, minibuses operate without a driver, but usually with a safety officer on board. They are small vehicles with a maximum speed of 25 km/h, which operate in the traffic lane or on traffic-calmed streets and follow a fixed route. They are usually part of pilot projects exploring the possibilities of this mode of transport as a means of pre- and post-transport.
Free download
Recently, I published a new e-book with 25 advices for improving the quality of our living environment. Follow the link below to download it for free.
TH/NGS 2023

Join us on 15 December for our annual ThingsCon event powered by CLICKNL. Participate in interactive sessions, be inspired by the keynotes, and view the thought-provoking projects in our exhibitions. And most of all, meet each other!
True to ThingsCon mission, we focus on a theme that we feel resonates with current developments and discussions that explore and promote the development of fair, responsible, and human-centric technologies for the IoT and beyond; our current working theme is <em>‘Un</em>/i<em>ntended Consequences’</em>. Read more on our website.
Friday 15 December will be our main conference day. With a mix of: interactive sessions, inspiring keynotes, pitches from the community and an inspiring design exhibition.
- Opening and closing keynote by Maria Luce Lupetti (TU Delft) and Bas van de Poel (Modem)
- 12 interactive sessions in two rounds
- Short project pitches
- Exhibition with the best design student work and case-studies from practitioners.
- Meet fellow participants during lunch and breaks, ending with drinks
Find more details on the program page!
5. Driving without a driver has a price

In an autonomous car from SAE level 4, perception equipment – the eyes and ears – and software take over human brain functions. This requires accurate maps, laser, radar, lidar and cameras. The lidar, which means 'detect light and range', works in conjunction with the car's cameras. This system pulses laser waves to map the distance to objects day and night, up to up to 100 meters with an accuracy of a few centimeters. The price of all this equipment is between €150,000 and €200,000. The lidar is a high-cost item, although this system is becoming increasingly cheaper due to industrial production. Together, these tools build a four-dimensional image of the environment, and all functions of the moving car are controlled using stored software and communications in the cloud.
Google/Waymo
Google's X-lab began developing an autonomous car in 2009. In 2016, the company had already completed more than 1.5 million test kilometers and spent $1.1 billion on the development of an autonomous car. The company previously used a self-developed model ('the firefly', see photo). The company then deployed converted Chrysler Pacifica Hybrids, and these will be exchanged for fully electric Jaguar I-Pace cars.
In 2016, Google's parent company Alphabet parlayed autonomous car developments into a new company called Waymo (derived from "a new way of mobility").
General motorcycles/cruise
Cruise was founded in 2013 with the intention of developing a self-driving car. In 2016, General Moters acquired the company for an amount of $500 million. To date, the company has completed 700,000 test miles in San Francisco's urban environment with no fatalities.
Uber
In 2016, Uber began working with Volvo to develop an autonomous car that could serve as a taxi. The company had acquired software manufacturer Otto for a net $600 million. The company predicted that there will be 75,000 self-driving cars on the road by 2019. That became zero. During the test phase, the company experienced several accidents, including one with a fatal outcome. In addition, Waymo became a target of data theft, a case that was decided in Waymo's favor by the court. Uber therefore had to pay damages of €250 million (in shares). This led to the departure of Uber founder Travis Kalanick. His successor, Dara Khosrowshahi, has put the development of an autonomous car on the back burner. It was recently announced that Uber has signed a contract with Waymo to use this company's autonomous cars in the future.
Tesla
Until recently, the use of lidar was not possible due to the high costs for car manufacturers that opt for accreditation at SAE level 3. Tesla therefore equipped its cars exclusively with radar, cameras and computer vision. The latter means that all driving Teslas transmit camera images of traffic and the way in which motorists react to 'the cloud'. The company has been developing these images with artificial intelligence for years. It prides itself on the fact that its cars have rules of conduct for every conceivable traffic situation.
The development of the Tesla was accompanied by high expectations but also by many accidents, some of which were fatal. Last year, Tesla made available a beta version of the FSD ("Full Self Driving") software package for a price of $15,000. However, the company had to recall as many as 362,000 cars under the authority of the Traffic Safety Administration because this package was encouraging illegal driving. It looks like that these issues have been resolved and some experts have suggested that Tesla will be able to qualify for accreditation at least at SEA Level 3. This still has to happen.
Ford and Volkswagen
These companies threw in the towel in 2022 and unplugged Argo, a company that was supposed to develop an autonomous car to provide SAE level 4 taxi services. Instead, both companies announced focusing on the SAE levels 2 and 3, like most auto makers.
According to analysts at AlixPartners, the industry has invested $100 billion in developing car automation by 2023, in addition to $250 billion in development of electric cars. I will discus the profitability of these investments later.
@eelcothiellier @benhayes @jonathancarter @adriaanvaneck7 @sarahwheeler , any thoughts?