#Business models

Op confronterende, inspirerende en energieke wijze ondervinden deelnemende bedrijven wat de uitdagingen en kansen zijn van vernieuwende businessmodellen met maatschappelijke en ecologische impact. De wereldwijde economie en maatschappij is in transitie en wij hebben hierin een rol te spelen. Maar hoe is de vraag…  Met praktische cases wordt duidelijk wat er daadwerkelijk nodig is voor de duurzame groei van een bedrijf en vergroten van de impact op de wereld.
De workshopleider is Nick Stevens.

15.00u - 17.00u
Aanmelden kan via https://go-nh.nl/agenda/

Deze Masterclass is voor startups en innovatieve MKB-bedrijven die zich met hun baanbrekende innovaties in de groeifase bevinden. Zij hebben al tractie door omzet uit klanten en/of pilots. Ondernemers maken kennis met de succesvoorwaarden voor groei. Denk hierbij aan focus op herhaalbaarheid en schaalbaarheid van product/service, businessmodel, team, infrastructuur, verkoop en organisatie.

15:00 – 16:30
Aanmelden kan via https://go-nh.nl/agenda/

Ben jij ondernemer in de textielbranche en benieuwd naar circulaire business kansen voor jouw bedrijf?

In februari 2022 organiseert de CIRCO HUB Noord-Holland een track omtrent textiel hergebruik & recycling waarin je onder begeleiding concrete stappen zet in het (her)ontwikkelen van nieuwe, circulaire producten, diensten of businessmodellen.

Meer weten en circulaire kansen ontdekken? Neem dan snel een kijkje en meld je aan voor deze driedaagse CIRCO Track.

CIRCO Hub Noord-Holland bestaat uit Impact Hub Amsterdam, Noorderwind, Stichting Circulair West en Natuur en Milieufederatie Noord-Holland en draagt bij aan het verspreiden van kennis over circulair ontwerpen en ondernemen. Door het aanbieden van verschillende CIRCO Tracks helpen we MKB in diverse sectoren om nieuwe circulaire ondernemingskansen te ontwikkelen.

You're invited the No Waste Challenge 2021 Demo Day organized by What Design Can Do & Impact Hub Amsterdam!

About this event

We are very delighted to invite you to the Demo Day of the No Waste Challenge 2021, taking place on: Thursday 10th of February at 16:00 CET, organized by What Design Can Do and Impact Hub Amsterdam.

After taking part in the half-year Development Programme, 16 winning teams of the No Waste Challenge will present their project, business case, their ambitions and their biggest needs moving forward, such as funding to scale-up, strategic partners, launching customers and specific expertise.

Get to meet these amazing creative entrepreneurs and enter in conversations with them in different breakouts. We promise you, you’ll leave the digital space inspired and engaged!

RESERVE YOUR (ONLINE) SPOT HERE!

The No Waste Challenge called on creative entrepreneurs and designers all over the world to submit innovative, design driven solutions to the catastrophic waste issues the world is facing. From the more than 1400 entries, an international jury of design and climate experts selected the most professional, promising creative startups that submitted the most impactful and feasible design driven innovations to join the challenge’s development programme.

The Creative Industry Program's main objective is to enhance creative skills in all segments of the industry, stimulating the emergence of new business opportunities, in addition to offering business representation, professional education and technology for various creative sectors.

The Program works in the development of industries through forums, and through the articulation of a network that includes universities, development agencies, government and private initiative, and creative networks. Internationally, the Creative Industry Program is a reference for countries and international organizations.

Based on the needs and opportunities identified in the economic context, the Program works to develop innovative skills, in order to create a favorable environment for business.

The Creative Industry Program seeks to develop the potential of creative entrepreneurship networks, in addition to promoting distribution through communication channels.

to know more
Send us an email to motivaco@gmail.com

It’s all about the money: A Smart RESILIO Blue-Green Roof might sound a little pricey. But is money all what counts? Are these roofs affordable? In this third part of the RESILIO blue-green roofs movie sequence we explain to you the overall value and benefits for the society and how to approach these in a financial matter. Maybe we have to broaden our view on how we assign value to an object and use these outcomes as a solution for financing. Daniel van den Buuse, PhD and Hans de Moel tell us all.

This is the sixth episode of the Better Cities; The Contribution of Digital Technology series. It is about the expectations of the Majors Office of New Urban Mechanics (MONUM) in Boston from representatives of tech companies crowding its doors to sell turnkey "smart" solutions. The Dutch versions of the published posts in this series are here.

Jascha Franklin-Hodge, former head of MONUM, recalls meeting representatives of a Fortune 500 technology company that had tendered to equip all the city's lampposts with cameras and sensors. When asked if this equipment had already proven its worth elsewhere, the answer was that the company would appreciate Boston investigating it. It goes without saying that the city has resolutely rejected this 'offer'. It was one of many exhausting encounters with eager salespeople offering 'promising' technological solutions, with limited knowledge of urban problems. As a result, Franklin-Hodge and his colleague Nigel Jacob decided to incorporate the feedback normally given to these people into a document that they could share with companies. This became the famous Boston Smart City Playbook, with the primary purpose of propagating Boston's intent to develop technology that is responsible, people-centric and problem-driven.

Below I go through the book, paraphrasing (italics) and commenting on each chapter

Stop sending salespeople

The introduction to the booklet sighs, send us someone who knows about cities, someone who wants to talk to the residents about what they like (and don't like!) about Boston. The MONUM team appreciates when technologists come to talk about topics that matter rather than fire well well-prepared pitches. Shared understanding of urban problems and the nature of their solution is the only way to establish a long-term relationship between the company and the city. The team announces to ask examples of how the product has worked or failed elsewhere.

In addition, I believe that representatives of technology companies who believe that a vendor’s pitch will do, sometimes forget that their interlocutors are technologists too, who are often better educated than themselves. However, civil servants often lack knowledge of successful examples from elsewhere, therefore they sincerely hope that representatives of a technology company can provide these. Unfortunately, that rarely turns out to be the case. The best solution is pre-competitive triple-helix collaboration between representatives of municipalities, knowledge institutions and companies. Together they can compensate for each other's knowledge gaps.

Solving real problems for people

Municipal employees often feel that their colleagues from companies lack involvement and knowledge about the concerns of ordinary people. That's why the Playbook expects them to talk to workers, unemployed, entrepreneurs, artists, citizen groups, advocacy groups and architects before visiting MONUM. The team would like to know what companies have learned during this conversation and especially why their products will make a difference.

Such an assignment is not easy. Citizens are easy to speak out about their problems and come up with solutions too. These solutions rarely have a technological component. The tech companies itself must build bridges and ask citizens for their opinion. Even citizens they don't see the value of the proposed technologies, city councils can still be confident in their long-term value.

Don't worship efficiency

Efficiency must be part of the solution to any problem, as cities have finite resources and infinite needs. However, efficiency is never a motive in the phase in which alternative choices are weighed up. Once a choice has been made, the next step is to implement it as efficiently as possible.
Talking prematurely about efficiency often results from ignoring underlying political positions. The question is always: Efficient on the basis of which criteria, for what purposes and in whose interest? As Ben Green wrote in ''The smart enough city' (p. 14): For those on the front lines, words like “better” and “more efficient” are the tip of an iceberg, below which sit the competing interests and conflicting values of the city and the people who live in it. In my opinion, the same applies to the misuse of the adjective 'smart'.

To become a competent partner, representatives of tech companies must not only be familiar with urban problems, but also with current political debates and the mission of mayor and aldermen. Anyone who mentions arguments such as 'cost savings' and 'efficiency gains' as main motives in the discussion about technological solutions for urban problems will immediately be questioned about the real benefits and for whom.

Better decisions, not (just) better data

The price for the purchase of technology must be paid immediately. Often a city can only reap its benefits in the future. The problem is that the success of the technology acquired will depend at least as much on how it is applied. This in turn depends on the behavior of the people involved. The often have to adapt themselves and targeted management is required to bring about behavioral change. Technological innovation usually goes hand in hand with social innovation or at least behavioral change. This could be, for example, breaking through silos between departments whose data must be shared. In essence, the quality of the data depends on its ability to improve decisions. Better decisions, in turn, should pay off in greater satisfaction for all stakeholders involved.

In my opinion, representatives of tech companies do not think enough about the 'soft side' of implementing technological change. In addition, they neglect after-sales contacts, which can provide them with valuable information about the impact of organizational conditions on technological innovation.

Platforms make us go ¯\_(**ツ)_/¯

In 2015, Ross Atkin, a critic of smart cities, wrote his Manifesto for the clever city. In the 'clever city', technology is used radically bottom-up to solve the problems that ordinary citizens experience with as little data as possible and in a way that citizens can understand. In the smart city, 'platforms' are often proposed as networks of sensors that collect huge amounts of data because they can potentially be used to solve problems. But many problems that affect people, such as pollution, stench and particulate matter, have been known for years, as have their causes: factories, heavy traffic and unhealthy homes. Installing a sensor network delays the resolution of these problems and is at the expense of it.

Moreover, because of vendor lock-in municipalities risk being stuck for years to solutions that companies have developed, as long as there are no standards or there is no guarantee of interoperability. Representatives of technology companies should be asked what they believe to be the cheapest solution for collecting critical data and what the interoperability of this solution is.

Towards a "public" privacy policy

Police monitor video cameras throughout the city and transit companies use GPS trackers to detect the location of buses and trains. Since the observation of people in public space is increasing rapidly, the question is what is the bottom-line of privacy of citizens that must always be respected. Representatives of tech companies should be surveyed to make explicit the privacy risks of their technologies and whether these technologies meet data minimization requirements.

In my opinion, it is up to cities to draw up guidelines about internet safety, privacy security and data minimization, but also to make explicit which means are acceptable for crime prevention and law enforcement. The development of such guidelines is also an opportunity for pre-competitive collaboration between cities, companies, and knowledge institutions.

Ben Green, also a former member of the MONUM team and now a teacher at the Ford School of Public Policy, Michigan University, also refers to the Smart City Playbook in his work 'The smart enough city' and emphasizes that the last thing to happen is considering technology as imminent and inevitable, thus beyond dispute and deliberation (p. 7). Technology must always be justified by its proven contribution to human well-being.

Follow up

The Boston Smart City Play Book makes it clear that before they can provide 'solutions', tech companies must become familiar with urban problems, preferably through direct contact with stakeholders and citizens in particular. In addition, cities also want to be involved in the development of these technologies.
The Playbook spawned a series of research and development projects, including the Local Sense Lab, a loose group of sensor technologists developing sensors and other devices of demonstrable value to Boston residents.

Read the Boston Smart City Playbook by following the link below

The fourth edition in the series Better cities. The Contribution of Digital Technology is about “digital social innovations” and contains ample examples of how people are finding new ways to use digital means to help society thrive and save the environment.

Digitale sociale innovatie  – also referred to as smart city 3.0 – is a modest counterweight to the growing dominance and yet lagging promises of 'Big Tech'. It concerns "a type of social and collaborative innovation in which final users and communities collaborate through digital platforms to produce solutions for a wide range of social needs and at a scale that was unimaginable before the rise of Internet-enabled networking platforms."

Digital innovation in Europe has been boosted by the EU project Growing a digital social Innovation ecosystem for Europa (2015 – 2020), in which De Waag Society in Amsterdam participated for the Netherlands. One of the achievements is a database of more than 3000 organizations and companies. It is a pity that this database is no longer kept up to date after the project has expired and – as I have experienced – quickly loses its accuracy.

Many organizations and projects have interconnections, usually around a 'hub'. In addition to the Waag Society, these are for Europe, Nesta, Fondazione Mondo Digitale and the Institute for Network Cultures. These four organizations are also advisors for new projects. Important websites are: digitalsocial.eu(no longer maintained) and the more business-oriented techforgood.

A diversity of perspectives

To get to know the field of digital innovation better, different angles can be used:

• Attention to a diversity of issues such as energy and climate, air and noise pollution, health care and welfare, economy and work, migration, political involvement, affordable housing, social cohesion, education and skills.

• The multitude of tools ranging from open hardware kits for measuring air pollution, devices for recycling plastic, 3D printers, open data, open hardware and open knowledge. Furthermore, social media, crowdsourcing, crowdfunding, big data, machine learning et cetera.

• The variety of project types: Web services, networks, hardware, research, consultancy, campaigns and events, courses and training, education, and research.

• The diverse nature of the organizations involved: NGOs, not-for-profit organizations, citizens' initiatives, educational and research institutions, municipalities and increasingly social enterprises.

Below, these four perspectives are only discussed indirectly via the selected examples. The emphasis is on a fifth angle, namely the diversity of objectives of the organizations and projects involved. At the end of this article, I will consider how municipalities can stimulate digital social innovation. But I start with the question of what the organizations involved have in common.

A common denominator

A number of organizations drew up the Manifesto for Digital Social Innovation in 2017 and identified  central values for digital social innovation: Openness and transparency, democracy and decentralization, experimentation and adoption, digital skills, multidisciplinary and sustainability. These give meaning to the three components of the concept of digital social technology:

Social issues
The multitude of themes of projects in the field of digital social innovation has already been mentioned. Within all these themes, the perspective of social inequality, diversity, human dignity, and gender are playing an important role. In urban planning applications, this partly shifts the focus from the physical environment to the social environment:  We're pivoting from a focus on technology and IoT and data to a much more human-centered process, in the words of Emily Yates, smart cities director of Philadelphia.

Innovation
Ben Green writes in his book 'The smart enough city': One of the smart city's greatest and most pernicious tricks is that it .... puts innovation on a pedestal by devaluing traditional practices as emblematic of the undesirable dumb city.(p. 142). In digital social, innovation rather refers to implement, experiment, improve and reassemble.

(Digital) technology
Technology is not a neutral toolbox that can be used or misused for all purposes. Again Ben Green: We must ask, what forms of technology are compatible with the kind of society we want to build (p. 99). Current technologies have been shaped by commercial or military objectives. Technologies that contribute to 'the common good' still need to be partly developed. Supporters of digital social innovation emphasize the importance of a robust European open, universal, distributed, privacy-aware and neutral peer-to-peer network as a platform for all forms of digital social innovation.

Objectives and focus

When it comes to the objective or focus, five types of projects can be distinguished: (1) New production techniques (2) participation (3) cooperation (4 raising awareness and (5) striving for open access.

1. New production techniques
A growing group of 'makers' is revolutionizing open design. 3D production tools CAD/CAM software is not expensive or available in fab labs and libraries. Waag Society in Amsterdam is one of the many institutions that host a fab lab. This is used, among other things, to develop several digital social innovations. One example was a $50 3D-printed prosthesis intended for use in developing countries.

2. Participation
Digital technology can allow citizens to participate in decision-making processes on a large scale. In Finland, citizens are allowed to submit proposals to parliament. Open Ministry supports citizens in making an admissible proposal and furthermore in obtaining the minimum required 50,000 votes. Open Ministry is now part of the European D-CENTproject a decentralized social networking platform that has developed tools for large-scale collaboration and decision making across Europe.

3. Collaboration
It is about enabling people to exchange skills, knowledge, food, clothing, housing, but also includes new forms of crowdfunding and financing based on reputation and trust. The sharing economy is becoming an important economic factor. Thousands of alternative payment methods are also in use worldwide. In East Africa, M-PESA (a mobile financial payment system) opens access to secure financial services for nine million people. Goteo is a social network for crowdfunding and collaborative collaboration that contribute to the common good.

4. Awareness
These are tools that seek to use information to change behavior and mobilize collective action. Tyze is a closed and online community for family, friends, neighbors, and care professionals to strengthen mutual involvement around a client and to make appointments, for example for a visit. Safecast is the name of a home-built Geiger counter with which a worldwide community performs radiation measurements and thus helps to increase awareness in radiation and (soon) the presence of particulate matter.

5. Open Access
The open access movement (including open content, standards, licenses, knowledge and digital rights) aims to empower citizens. The CityService Development Kit (CitySDK) is a system that collects open data from governments to make it available uniformly and in real time. CitySDK helps seven European cities to release their data and provides tools to develop digital services. It also helps cities to anticipate the ever-expanding technological possibilities, for example a map showing all 9,866,539 buildings in the Netherlands, shaded by year of construction. Github is a collaborative platform for millions of open software developers, helping to re-decentralize the way code is built, shared, and maintained.

Cities Support

Cities can support organizations pursuing digital social innovations in tackling problems in many ways. Municipalities that want to do this can benefit from the extensive list of examples in the Digital Social Innovation Ideas Bank, An inspirational resource for local governments.

Funding
Direct support through subsidies, buying shares, loans, social impact bonds, but also competitions and matching, whereby the municipality doubles the capital obtained by the organization, for example through crowdfunding. An example of a project financed by the municipality is Amsterdammers, maak je stad.

Cooperation
Involvement in a project, varying from joint responsibility and cost sharing, to material support by making available space and service s, such as in the case Maker Fairs or the Unusual Suspects Festival. Maker Fairs or the Unusual Suspects Festival. Municipalities can also set up and support a project together, such as Cities for Digital Rights. A good example is the hundreds of commons in Bologna, to which the municipality delegates part of its tasks.

Purchasing Policy
Digital social innovation projects have provided a very wide range of useful software in many areas, including improving communication with citizens and their involvement in policy. Consul was first used in Madrid but has made its way to 33 countries and more than 100 cities and businesses and is used by more than 90 million people. In many cases there is also local supply. An alternative is Citizenlab.

Infrastructure
Municipalities should seriously consider setting up or supporting a fab lab. Fab Foundation is helpful in this regard. Another example is the Things Network and the Smart citizen kit.. Both are open tools that enable citizens and entrepreneurs to build an IoT application at low cost. These facilities can also be used to measure noise nuisance, light pollution, or odors with citizens in a neighborhood, without having to install an expensive sensor network.

Skills Training
Municipalities can offer citizens and students targeted programs for training digital skills, or support organizations that can implement them, through a combination of physical and digital means. One of the options is the lie detector program, developed by a non-profit organization that teaches young children to recognize and resist manipulative information on (social) media.

Incubators and accelerators
We mainly find these types of organizations in the world of start-ups, some of which also have a social impact. Targeted guidance programs are also available for young DSI organizations. In the Netherlands this is the Waag Society in Amsterdam. A typical tech for good incubator in the UK is Bethnal Green Ventures. An organization that has also helped the Dutch company Fairphone to grow. In the Netherlands, various startup in residence programs also play a role in the development of DSI organisations.

A digital-social innovative moonshot to gross human happiness

It is sometimes necessary to think ahead and wake up policymakers, putting aside the question of implementation for a while. A good example of this from a digital social innovation perspective is the moonshot that Jan-Willem Wesselink (Future City Foundation), Petra Claessen (BTG/TGG). Michiel van Willigen and Wim Willems (G40) and Leonie van den Beuken (Amsterdam Smart City) have written in the context of 'Missie Nederland' of de Volkskrant. Many DSI organizations can get started with this piece! I'll end with the main points of this:

By 2030...
… not a single Dutch person is digitally literate anymore, instead every Dutch person is digitally skilled.
… every resident of the Netherlands has access to high-quality internet. This means that every home will be connected to fast fixed and mobile internet and every household will be able to purchase devices that allow access. A good laptop is just as important as a good fridge.
… the internet is being used in a new way. Applications (software and hardware) are created from within the users. With the premise that anyone can use them. Programs and the necessary algorithms are written in such a way that they serve society and not the big-tech business community.
… every resident of the Netherlands has a 'self-sovereign identity' with which they can operate and act digitally within the context of their own opportunities.
… new technology has been developed that gives residents and companies the opportunity to think along and decide about and to co-develop and act on the well-being of regions, cities, and villages.
… all Dutch politicians understand digitization and technology.
… the Dutch business community is leading in the development of these solutions.
… all this leads to more well-being and not just more prosperity.
… the internet is ours again.

A more detailed explanation can be found under this link

This evening we invited Zoe Scaman  & Rutger van Zuidam to share their insights!

Zoe Scaman is founder @ Bodacious, a strategy studio + building fandoms, creators, brands, blockchain + entertainment: https://zoescaman.substack.com/

Rutger van Zuidam, who's building @OdysseyMomentum, an open Source Web3 Metaverse Stack for Collaboration.
Imagine wordpress for web3.0 where everyone can create & own their own space! https://momentum.odyssey.org/

This post is about the rise of the smart city movement, the different forms it has taken and what its future can be. It is the third edition of the series Better cities: The role of digital technologies.

The term smart cities shows up in the last decade of the 20th century. Most definitions  refer to the use of (digital) technology as a tool for empowering cities and citizens, and a key to fuel economic growth and to attract investments. Some observants will add as an instrument to generate large profits.

Barcelona, Ottawa, Brisbane, Amsterdam, Kyoto, and Bangalore belong to the forerunners of cities that flagged themselves as ‘smart’. In 2013 approximately 143 ‘self-appointed’ smart cities existed worldwide. To date, this number has exploded over more than 1000.

Five smart city tales

In their article Smart Cities as Company Story telling Ola Söderström et al. document how technology companies crafted the smart city as a fictional story that framed the problems of cities in a way these companies can offer to solve. Over time, the story has multiplied, resulting in what I have called the Smart city tales, a series of narratives used by companies and city representatives. I will address with five dominant ones below: The connected city, the entrepreneurial city, the data-driven city, the digital services city and the consumers’ city.

The connected city
On November 4th 2011, the trademark smarter cities was officially registered as belonging to IBM. It marked a period in which this company became the leader of the smart city technology market. Other companies followed fast, attracted by an expected growth of this market by 20% per year from over $300bn in 2015 to over $750bn to date.  In the IBM vision cities are systems of systems: Planning and management services, infrastructural services and human services, each to be differentiated further, to be over-sighted and controlled from one central point, such as the iconic control center that IBM has build in Rio de Janeiro (photo above). All systems can be characterized by three 'I's, which are the hard core of any smart city: Being instrumented, interconnected and intelligent.

The corporate smart city
In many cities in the world, emerging and developing countries in the first place, administrators dream about building smart towns from scratch.  They envisioned being 'smart' as a major marketing tool for new business development.
Cisco and Gale, an international property development company, became the developers of New Songdo in South Korea. New Songdo was in the first place meant to become a giant business park and to enable a decent corporate lifestyle and business experience for people from abroad on the first place, offering houses filled with technical gadgets, attractive parks, full-featured office space, outstanding connectivity and accessibility.

Quite some other countries took comparable initiatives in order to attract foreign capital and experts to boost economic growth. For example, India, that has planned to build 100 smart cities.

The data driven city
The third narrative is fueled by the collection and refined analyses of data that technology companies ‘tap’ for commercial reasons from citizens’ Internet and mobile phones communication. Google was the first to discover the unlimited opportunities of integrating its huge knowledge of consumer behavior with city data. Sidewalk Labs - legally operating under the umbrella of Alphabet - responded to an open call for a proposal for redevelopment of Quayside, brownfield land around Toronto's old port, and  won the competition. Its plans were on par with contemporary urbanist thinking. However, that was not Sidewalk Labs’ first motive. Instead, its interest was ‘ubiquitous sensing’ of city life’, to expand Google’s already massive collection of personalized profiles with real-time geotagged knowledge of where people are, what they are whishing or doing in order to provide them with commercial information.
As could be expected, privacy issues dominated the discussion over the urbanist merits of the plan and most observers believe that therefore the company put the plug out of the project in May 2020. The official reason was investors’ restraint, due to Covid-19.

The consumers’ smart city
The fourth narrative is focusing on rise of urban tech targeted on consumers. Amazon, Uber and Airbnb are forerunners disrupting traditional sectors like retail, taxi and hotel business. They introduced a platform approach that nearly decimated the middleclass in in the US. Others followed, such as bike- and scooter-sharing companies Bird and Lyme, co-working companies like We Work and meal delivery services like Delivero.
City tech embodies the influence of entrepreneurship backed by venture capitalists and at the same time the necessity for city governments to establish a democratic legitimized framework to manage these initiatives.

The smart services city
Thanks to numerous ‘apps’, cities started to offer a wealth of information and services to citizens concerning employment, housing, administration, mobility, health, security and utilities. These apps enable city administrators, transit authorities, utility services and many others to inform citizens better than before. With these apps, citizens also can raise questions or make a request to repair broken street furniture.
Some cities, for instance Barcelona and Madrid, started to use digital technologies to increase public engagement, or to give people a voice in decision making or budgeting.

All aforementioned narratives suggest a tight link between technology and the wellbeing of citizens, symbolizing a new kind of technology-led urban utopia. In essence, each narrative puts available technology in the center and looks for an acceptable rationale to put it into the market. The fifth one witnesses an upcoming change into a more human-centric direction.

An upcoming techlash or a second wave of smart cities

It is unmistakably that business leaders, having in mind a multi-billion smart city technologies-market overstate the proven benefits of technology. Garbage containers with built-in sensors and adaptive street lighting are not that great after all, and the sensors appearing everywhere raise many questions. According to The Economist, it is not surprising that a techlash is underway. As I accentuated in last week’s post, politicians are becoming more critical regarding behemoths like Google, Amazon and Facebook, because of their treatment of sensitive data, their lack of transparency of algorithm-based decision making, their profits and tax evasion and the gig economy in general. Skepticism within the general public is increasing too.

Nevertheless, a second wave of smart cities is upcoming. The first wave lacked openess for the ethics of urban technology and the governance of urban development. The second wave excels in ethical considerations and intentions to preserve privacy. Intentions alone are insufficient, politics will also have to break the monopolies of Big Tech

Besides, in order to gain trust in the general public, city governors must discuss the city’s real challenges with residents, (knowledge) institutions, and other stakeholder before committing to whatever technology.  Governance comes prior to technology. As Francesca Bria, former chief technology officer of Barcelona said: We are reversing the smart city paradigm. Instead of starting from technology and extracting all the data we can before thinking about how to use it, we started aligning the tech agenda with the agenda of the city.

Apart from Barcelona, this also happens in cities such as Amsterdam, Boston, Portland and the Polish city of Lublin. The question is no longer which problems technology is going to solve, but which exactly are these problems, who is trusted to define them, which are their causes, whose intersts are involved, who is most affected, and which ones must be solved most urgently. Only after answering these questions, the discussion can be extended to the contribution of (digital) technology. In a next contribution, I explore digital social innovation, as a contribution to a revised smart city concept.

This post is a brief summary of my article Humane by choice. Smart by default: 39 building blocks for cities in the future. Published in the Journal of the American Institution of Engineers and Technology, June 2020. You will fine a copy of this article below:

MEET THE NEXT GENERATION OF IMPACT ENTREPRENEURS
Get inspired by early-stage impact entrepreneurs during the Pitch Event of the Impact Hub Business Model Challenge #21! These ambitious entrepreneurs will share their business cases with an audience of Impact Hub members, experts and potential partners.

And you are invited! After every pitch, you can support the entrepreneurs with their next steps by giving them feedback and providing them with valuable contacts. At the end of the program you will also help to decide, together with our jury, which startup deserves a special prize!

This pitch event will be held online.
This event takes place during the Impact Hub Collaboration Day.

PROGRAM

16.00-16.10: Welcome and introduction to BMC
16.10-17.00: Listen to 9 fresh pitches, meet the entrepreneurs here!
17.00-17.15 Keynote by BMC#20 winner: Plant Based Fashion
17.15-17.30: Winner announcement

WHAT IS THE BUSINESS MODEL CHALLENGE (BMC)?
In our three-month BMC incubator, we help impact entrepreneurs unlock the potential of their innovative ideas, and turn these ideas for a better world into scalable business models!

This post is about the omnipotence of Big Tech. So far, resistance mainly results in regulation of its effects. The core of the problem, the monopoly position of the technology giants, is only marginally touched. What is needed is a strict antitrust policy and a government that once again takes a leading role in setting the technology agenda.

A cause of concern

 In its recent report, the Dutch Rathenau Institute calls the state of digital technology a cause for concern. The institute advocates a fair data economy and a robust, secure and available Internet for everyone. This is not the case now. In fact, we are getting further and further away from this. The risks are pressing more each day: Inscrutable algorithms, deepfakes and political micro-targeting, inner-city devastation through online shopping, theft of trade secrets, unbridled data collection by Google, Amazon and Facebook, poorly paid taxi drivers by Uber and other service providers of the gig economy, the effect of Airbnb on the hotel industry and the energy consumption of bitcoin and blockchain.

The limits of legislation

Numerous publications are calling on the government to put an end to the growing abuse of digital technology. In his must read 'the New Digital Deal' Bas Boorsma states: In order to deploy digitalization and to manage platforms for the greater good of the individual and society as a whole, new regulatory approaches will be required… (p. 46) . That is also the view of the Rathenau Institute, which lists three spearheads for a digitization strategy: Strong legislative frameworks and supervision, value-based digital innovation based on critical parliamentary debate and a say in this for citizens and professionals.

More than growing inconvenience

In recent years, the European Commission has launched a wide range of legislative proposals, such as the Digital Services Act package, the Digital Market Act and the General Data Protection Regulation (GDPR). However, these measures do not get to the kernel of the problem. The near-monopoly position of Big Tech is the proverbial monster behind the curtain. The Rathenau Institute speaks in furtitive terms of "the growing inconvenience" of reliance on American and Chinese tech giants. Even the International Monetary Fund is clearer in stating that the power of Big Tech inhibits innovation and investment and increases income inequality. Due to the power of the big technology companies, society is losing its grip on technology.

Surveillance capitalisme

To curb the above-mentioned risks, the problem must first be named  and measures must then be tailored accordingly. This is done in two recent books, namely Shoshana Zuboff's 'The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power' (2019) and Cory Doctorow's 'How to destroy surveillance capitalism' (2021). Zuboff describes in detail how Google, Amazon and Facebook collect data with only one goal, to entice citizens to buy goods and services: Big Tech's product is persuasion. The services — social media, search engines, maps, messaging, and more — are delivery systems for persuasion.

Big tech's monopoly

The unprecedented power of Big Tech is a result of the fact that these companies have become almost classic monopolies. Until the 1980s, the US had strict antitrust legislation: the Sherman's act, notorious for big business. Ronald Reagan quickly wiped it out in his years as president, and Margareth Thatcher did the same in the UK, Brian Mulroney in Canada and Helmut Kohl in Germany. While Sherman saw monopolies as a threat to the free market, Reagan believed that government interference threatens the free market. Facebook joins in if it sees itself as a 'natural monopoly': You want to be on a network where your friends are also. But you could also reach your friends if there were more networks that are interoperable. Facebook has used all economic, technical and legal means to combat the latter, including takeover of potential competitors: Messenger, Instagram and WhatsApp.

In the early 21st century, there was still a broad belief that emerging digital technology could lead to a better and more networked society. Bas Boorsma: The development of platforms empowered start-ups, small companies and professionals. Many network utopians believed the era of 'creative commons' had arrived and with it, a non-centralized and highly digital form of 'free market egalitarianism' (New Digital Deal, p.52). Nothing has come of this: Digitalization-powered capitalism now possesses a speed, agility and rawness that is unprecedented (New Digital Deal, p.54). Even the startup community is becoming one big R&D lab for Big Tech. Many startups hope to be acquired by one of the tech giants and then cash in on millions. As a result, Big Tech is on its way to acquire a dominant position in urban development, the health sector and education, in addition to the transport sector.

Antitrust legislation

Thanks to its monopoly position, Big Tech can collect unlimited data, even if European legislation imposes restrictions and occasional fines. After all, a lot of data is collected without citizens objecting to it. Mumford had already realized this in 1967: Many consumers see these companies not only as irresistible, but also ultimately beneficial. These two conditions are the germ of what he called the megatechnics bribe.

The only legislation that can break the power of Big Tech is a strong antitrust policy, unbundling the companies, an absolute ban on acquisitions and rigorous taxation.

Technology agenda

Technology does not develop autonomously. At the moment, Big Tech is indisputably setting the technology agenda in the Western Hemisphere. China is a different story. With Mariana Mazzocato, I believe that governments should take back control of technological development, as they did until the end of the last century. Consider the role of institutions such as DARPA in the US, the Fraunhofer Institute in Germany and TNO in the Netherlands. Democratic control is an absolute precondition!

In the chapter 'Digitally just cities' in my e-book 'Cities of the future: Always humane, smart where it helps' (link below), I show, among other things, what Facebook, Amazon and Google could look like after a possible unbundling.

On 4 October 2021, Startup in Residence published 12 new challenges on the themes of sustainability & circularity. The City of Amsterdam is looking for the best entrepreneurs (start-ups, scale-ups, innovative SMEs, and social entrepreneurs) with creative and innovative solutions for the city’s issues. The application deadline is almost here! Finish your application before 24 November 23:59 (CET).

The challenges

Solutions are sought for the following challenges

1. Preventing the build-up of waste around Amsterdam’s temporary canal wall supports

2. Circular joint filling material

3. Smart sustainability monitor in the contract phase of procurement

4. On demand and flexible collection of waste and materials in the centre of Amsterdam

5. Industrial Energy Transition with Hydrogen & CO2

6. Smart options for using dredged sediments from Amsterdam

7. A virtual public transport experience

8. Circular material trade in the Port of Amsterdam

9. On-demand power deployment solutions in the Port of Amsterdam

10. Sustainable use of exhibition design elements

11. Transport of artworks on loan

12. Wildcard

What's in it for me?

Join the 7th edition of Startup in Residence Sustainability & Circularity and get:

- an intensive six-month training programme;

- support from an experienced mentor;

- access to the entire network of the City of Amsterdam;

- opportunity to test and validate your product or service with and within the City of Amsterdam;

- the City of Amsterdam as your potential launching customer.

Don’t wait, apply now! www.startupinresidence.amsterdam

Next months, I will post a weekly contribution answering the question how digital technologies can contribute to the development of better cities. Here's what to expect from these posts:

According to the WEF Global Risk Report, anyone committed to the contribution of digital technology to solving  the problems facing society should realize that technology and the underlying business model itself is one of those problems. The last thing to do is uncritically follow those who see only the blessings of technology. Some of their prophecies will send shivers down your spine, like this one from tech company Siemens: In a few decades, cities will have countless autonomous, intelligently functioning IT systems that are perfectly aware of users' habits and energy consumption and provide optimal service. The aim of such a city is to optimally regulate and control resources through autonomous IT systems. The company precisely articulates the fear expressed by Lewis Mumford who wrote in his seminal book The Myth of the Machine: Emerging new mega-techniques create a uniform, all-enveloping, super-planetary structure, designed for automatic operation in which man will become a passive, purposeless, machine-conditioned animal. This was in 1967, before anyone could even think about the impact of digital technology.

Fortunately, there are of governments, companies and institutions committed to developing and adopting technology to address the challenges the world faces: Energy transition and other impacts of climate change, pressure on mobility, setting up a circular economy; making society inclusive and improving the liveability of cities. However, technology alone cannot reach these goals. Far-reaching social and economic reforms are needed, also to ensure that the benefits of digitization are shared by everyone.

I join those who 'believe' in the potential of digital technology for society, if done in a responsible and value-driven way, but also are skeptical whether this will happen indeed. This ambivalence will not have escaped the notice of those familiar with my previous publications. In my first ebook Smart city tales (2018) I explored the use and abuse of technology in so-called smart cities. In the second ebook Cities of the future, always humane, smart if helpful (2020) I presented the problems of contemporary cities, collected possible solutions and mapped out which digital techniques can contribute. The conclusion was that humane cities are still a long way off.

What you are reading now is the first post (Read the Dutch version here) in a new series that focuses on digital technology itself. In the first part of this series, I discuss the demands that can be placed on the design of digital technology for the sake of better cities. In the second part, I apply these requirements to a broad range of technologies. The integration of digital technology into urban policies will be discussed in part three.

I foresee the publication of about 20 articles. The link below opens a preliminary overview of their topics. I will take the liberty of adapting this plan to the actuality and advancing insight.

Ben jij een MKB-er, start-up of scale-up die wil bijdragen aan een schone, duurzame en gezonde wereld? Dan weet je als geen ander hoe lastig het soms kan zijn om je idee of product aan de man te brengen. En je bent niet de enige! Provincie Noord-Holland heeft speciaal voor ondernemers zoals jij het GO!-NH versnellingsprogramma ontwikkeld om je te helpen bij het op de markt brengen en opschalen van jouw innovatieve, duurzame product of dienst. Ons doel is om jou te helpen impact te maken op de maatschappij!

GO!-NH biedt drie verschillende trajecten die aansluiten bij de fase en omvang waarin je bedrijf zich bevindt: het Accelerator traject voor MKB bedrijven en start-ups met een idee maar nog geen of beperkte markt, het Growth traject voor bedrijven die in de volgende fase willen groeien, en het Scale traject voor  grotere MKB bedrijven en scale-ups die al flinke omzet hebben maar nieuwe markten aan willen boren.

In het voorjaar starten de Accelerator en het Growth traject. Je kunt je vanaf nu aanmelden voor de selectie! Surf voor meer informatie naar de website van GO!-NH: https://go-nh.nl/meer-informatie/

Ben jij een  MKB’er, start-up of scale-up die wil bijdragen aan een schone, duurzame en gezonde wereld? Dan weet je als geen ander hoe lastig het soms kan zijn om je idee of product aan de man te brengen. En je bent niet de enige! Provincie Noord-Holland heeft speciaal voor ondernemers zoals jij het GO!-NH versnellingsprogramma ontwikkeld om je te helpen bij het op de markt brengen en opschalen van jouw innovatieve, duurzame product of dienst. Ons doel is om jou te helpen impact te maken op de maatschappij!

GO!-NH biedt drie verschillende trajecten die aansluiten bij de fase en omvang waarin je bedrijf zich bevindt: het Accelerator traject voor start-ups, het Growth traject voor bedrijven die in de volgende fase zitten en willen groeien, en het Scale traject voor  scale-ups en  grotere MKB bedrijven die nieuwe markten aan willen boren.

In 3 tot 6 maanden word je verder geholpen met trainingen, tools en professionele coaching door experts. GO!-NH zorgt er ook voor dat je jouw innovatie kunt presenteren aan serieuze investeerders, partners, potentiële klanten en andere relevante partijen in de markt.

Ook meedoen?
Er zijn al meerdere succesvolle edities van GO!-NH afgerond, en maar liefst 100 bedrijven hebben met hulp van GO!-NH inmiddels hun duurzame innovaties versneld kunnen ontwikkelen. Om mee te doen moet je aan een aantal voorwaarden voldoen.

Je bedrijf is actief in Noord-Holland én in een van de volgende sectoren:

• Energietransitie
• Duurzame Mobiliteit
• Duurzame landbouw en voedsel
• Circulaire Economie

Daarnaast wordt van je verwacht dat je gedurende het traject (die tussen de 3 en 6 maanden duurt) tijd en mankracht kan vrijmaken voor je deelname. Veel ondernemers gingen je voor en allemaal zijn ze het erover eens: alle tijd die je erin steekt krijg je dubbel en dwars terug!

Een intensieve en hands-on workshop waarin de mindset, skillset en toolset wordt geleerd van het versneld innoveren.

Er wordt ingegaan op de theorie van “Lean Start-Up” en gaan we verschillende waardeproposities opstellen, waarmee inzicht verkregen wordt in de unieke en onderscheidende factoren van jouw innovatie.

We gebruiken een gestructureerd proces en 'best practices' uit de markt en uit jullie eigen praktijk; om zo de risico’s aanzienlijk te verminderen en de kans op succes te vergroten.

Aansluitend op de werksessie maak je kennis met het GO!-NH programma en ondernemers (oud deelnemers van GO!-NH) die met baanbrekende innovaties en vernieuwende businessmodellen de markt veroveren. Zij vertellen over hun ervaringen, leermomenten en successen van hun innovaties en ondernemingen.

Tijdens de Masterclasses en introductiebijeenkomsten kom je meer te weten over GO!-NH en leer je wat de verschillen tussen de 3 programma’s (Accelerator, Growth en Scale). Vaak zijn de bijeenkomsten aansluitend aan één van onze masterclasses of events.

Aanmelden via de website van GO!-NH: https://go-nh.nl/agenda/

Zin om mee te bouwen aan de beste, meest duurzame digitale
infrastructuur ter wereld? Laat je horen! We zoeken een Kwartiermaker die helpt
de digitale infrastructuur van Nederland verder te verduurzamen.

We gebruiken allemaal steeds meer data, zowel zakelijk
als privé. Om dat te kunnen doen is een hoogwaardige digitale infrastructuur
essentieel. Nederland heeft één van de beste digitale infrastructuren ter
wereld en die moeten we koesteren!

Met de groei van onze data-economie, neemt de schaarste op het energienet en op kritieke materialen verder toe en daarmee ook de noodzaak om bestaande en nieuwe oplossingen op het snijvlak van energie en ICT te versnellen. Om zo verder te verduurzamen.

Om LEAP te laten groeien tot een volwaardig programma, een sterk
samenwerkingsplatform en community, zoeken wij een ondernemende, bevlogen
kwartiermaker met kennis over energie en ICT, en een hart voor #duurzaamheid.
Een stevig verbinder die LEAP die samen met partners verder werkt aan
innovatieve oplossingen, structureel voorziet van funding en een heldere
governance.

Reageer t/m 19 november op de vacature hieronder.

Hello! Let me introduce myself, I am Laetitia, a learner of the Business Team Academy in Switzerland. The Team Academy is a learning-by-doing system, where our goal is to initiate and manage concrete projects, without the help of teachers or courses. I wanted to get in touch with companies in Amsterdam because me and my team will be coming for three weeks to meet the Team Academy in Amsterdam. In order to be able to finance our trip and learn more about the entrepreneurial ecosystem in Amsterdam, we want to collaborate with local companies and come up with ideas together for a possible exchange of services. We are also looking for company visits once we are there. I thank your community in advance for your ideas and suggestions!

This post is the third and last in a series of articles about the startup ecosystem in Amsterdam Delta (Amsterdam metropolitan region). The first dealt with the dual challenge for start-ups to become socially and environmentally sustainable and to empower employees to be entrepreneurial through shared leadership. The second one was a review of the strengths and weaknesses of the Amsterdam startup ecosystem by the authors of the 2021 Global Startup Ecosystems Ranking.

Weaknesses and strengths

The 2021 Global Startup Ecosystem Report revealed several weaknesses in the Amsterdam startup ecosystem, which – I accentuate - should not overshadow the city’s position of Amsterdam as the world number 13 startup ecosystem. In terms of market reach, the overall score is satisfactory (7), but the Amsterdam Delta startups are primarily focused on global markets and score low on the local market. In the field of talent, the overall score is more than sufficient (7), due to the quality of technology students and graduates, but their number is inadequate, resulting in high vacancies and salary costs. Partly related to this, the growth potential (scalability) of the Amsterdam startup ecosystem is also insufficient, due to a limited reservoir of experienced entrepreneurs. Overall knowledge success is assessed as poor (1!) due to the unsatisfactory number of life science patents.

Amsterdam Policy plan 2019 - 2022

Most of the underlying data of the 2021 report is from 2019 – 2021, a time frame that coincides with the start of the new policy plan for startups in Amsterdam in the period 2019 - 2022. The inventory of challenges in this report mirrors several weaknesses mentioned above. Looking at the future, the report states: We have reached a point where growth of the local ecosystem does not have to mean that the local government wants to encourage as many companies in Amsterdam as possible but encourages activity that adds value to the city in new ways. In the coming years, we must also lay the foundations for a more inclusive society, in which the local startup and scaleup ecosystem also plays a role. A step towards inclusiveness means significantly increasing the business sector’s ambitions for social responsibility. In other words, a focus on quality in general that is aligned with at least the first challenge in the first post I referred to above.

How cities can support their startup ecosystem?

Below, I discuss highlights from the policy report 2019 - 2022 within a broader vision of possibilities for municipalities to support start- and scale-ups, partly based on an earlier edition of a The Global Startup Ecosystem Report.

Financial support
According to the 2021Global Startup Ecosystems Report, the funding of new businesses is not a big problem in Amsterdam Delta, also because of the generous tax facilities(!) in the Netherlands. However, investment relies heavily on local investors and governmental grants: 54% of the capital flowing into the ecosystem comes from domestic sources, 25% from the rest of Europe, and just 21% from the rest of the world.
The City of Amsterdam subsidized the Innovation Center for AI (ICAI) at Amsterdam Science Park, requiring that at least 20% of its revenues will be reserved for innovative SMEs and startups.
While funding is not an overriding problem, Amsterdam can improve its coordinating role in providing financial support, as for example Seoul has done by the creation of the Dream bank, a one-stop agency for all financial matters.

Growth of markets
The market position of Amsterdam start- and scaleups can be improved, especially in the home market, but also internationally. Besides, every new startup must start from scratch by creating a market. An agency called Amsterdam Trade and Innovate has commissioned trade developers to organize domestic and international activities that support promising companies in clusters such as technology, health, life sciences, and creative industry.

Expanding the reservoir of entrepreneurs
Amsterdam focuses on women and young people with a migration background, most of whom never received tech-related training. Initiatives such as House of Skills, Action Plan W&T, House of Digital offer a range of technology-based courses to make up for these shortcomings, alongside startup schools such as BSSA, Growth Tribe and The Talent Institute.
In December 2020, the City of Amsterdam announced it will invest yearly US$ 856,500 in RISE, the Female Hub Amsterdam. There is a high demand in sectors such as artificial intelligence, blockchain, robotics, life science and energy storage, while relatively many university students in technology seem to prefer media studies and gaming and the fintech market is almost satorized. Studying will become more attractive by combining study and jobs and affordable (co-)housing and childcare options, both of which are both are seriously lacking.
In addition, the ‘Warm Welcome’ program aims to attract ambitious tech talent from abroad. Unfortunately, the pandemic has significantly reduced the influx of potential talent from abroad while market opportunities for innovative tech startups and scaleups were improving.

Campuses
Innovative and research-oriented start-ups prefer the proximity of comparable small and medium-sized companies in campuses.  They also prefer locations in mixed urban environments. A campus offers space for complementary companies, large and small, and facilities to collaborate, such as shared laboratory spaces. Amsterdam develops urban innovation districts through regional development and transformation. These areas that can accommodate rapid growth and opportunity for clustering ‘anchor companies’, leading (knowledge) institutions, startups, scaleups, incubators and accelerators. The main areas are: West Innovation Park, Amsterdam Sciencepark, Marineterrein , AMC-Amstel III and VU-Kenniskwartier/Zuidas.

Participation in the network of incubators and accelerators
Startups and scaleups need support. Incubators help companies to settle, accelerators help them to grow steadily. One of the best things any city can do is actively participation in these incubators and accelerators. They can become a one shop-stop for all prospective participants, providing virtually all the support start- and scaleups need. 31 of the 89 incubators and accelerators in the Netherlands, are active in the Amsterdam metropolitan area. A rich pallette of incubators and co-working spaces such as TQ, WeWork, Spaces, Startup Village, Rent24 and B.Amsterdam have been set up. Accelerators are Rockstart, Startupbootcamp, Fashion for Good, ACE and Collider.
Within an incubator or accelerator, the municipality can be primary responsible for legal matters, offering work- and living spaces (initially for free and later rented out at attractive rates), trade missions and procurement.

Internships
In some cities, startups can practice aspects of social and environmental sustainability in public administration. An example is the Startup in Residence program that started in Amsterdam and has now been spread over 20 other Dutch cities, regional governments, and ministries. The program is open to both Dutch and foreign entrepreneurs. Professional coaches provide intensive training and support. Workspace is available too. Under certain conditions, local, regional, and national governments become launching customers or partners. A report provides a detailed overview of the program in Amsterdam and its impact on the participants and the community.

Taking care of starters in general
Only a small but previously unknown part of all starters becomes a startup. Moreover, the number of starters outsizes that of startups and some can become valued companies too In the Netherlands, each year more than 100.000 starters are registered with the Chamber of Commerce.

Short evaluation Amsterdam policy plan 2019 - 12022

I doubt whether the current Amsterdam policy on start- and scaleups will result in a better ranking next year, also because in many cities startup ecologies are growing faster. Personally, I believe that consolidating a position in the top 20 is the best possible and still admirable result. This certainly applies if Amsterdam can achieve its ambitions in the field of qualitative rather than quantitative growth. Amsterdam wants to become an inclusive community and the first circular city in the world. The city wants that start- and scaleups becoming forerunners in reaching these objectives. I am partly disappointed in the content of the policy report 2019 - 2022 regarding this ambition. Indeed, becoming a more inclusive community is reflected in supporting the growth of the number female entrepreneurs. However, I looked in vain at policies encourage activity regarding developing start- and scaleups that add value to the city in new ways for instance contributing to the development of the circular economy. These businesses will make the difference in the future startup ecosystem.

I will regularly share ‘snapshots’ of the challenge of bringing socially and ecologically sustainable cities closer using technology if useful. These posts represent findings, updates, and additions to my e-book Humane cities. Always humane. Smart if helpful, chapter 4 in particular. The English version of this book can be downloaded for free below.