1.5 meters is the new unit for smart city designers.

On the 5th of June, during the 28th Knowledge and Demo Day, we explored the topic of Inclusive Design in the context of mobility projects together with a diverse group of network partners. Iris Ruysch introduced the theme on behalf of the Amsterdam Transport Authority (Vervoerregio), while David Koop and Lotte de Wolde from our knowledge partner Flatland facilitated the session format, moderation and visual notes.

The ambition of the Amsterdam Transport Authority

The Amsterdam Transport Authority is responsible for public transport across fourteen municipalities in the region and is working towards a mobility system that enables people to travel quickly, safely and comfortably by public transport, bicycle or car. In addition to organising and funding public transport and investing in infrastructure, the Authority actively contributes to broader societal goals such as sustainability, health and inclusivity.

Inclusive mobility is one of the key themes within the wider mobility policy. The central principle is that everyone – regardless of age, income, disability, gender or background – should be able to travel well and comfortably throughout the region. This calls for a mobility system that is accessible, affordable, appropriate, socially safe and welcoming.

The aim of the session on 5 June was to work with the network towards an initial action plan for applying inclusive design principles in mobility projects. Iris is keen to ensure that the ambitions around inclusivity are not only stated in policy and vision documents but are truly embedded in the organisation – from policymakers to implementation teams.

Session set-up

After an introduction by Iris on the context and ambitions within the Transport Authority, we got to work. In small groups, participants explored the profile of the implementing civil servant (using a persona canvas) and considered desirable changes in approach; in terms of attitude, skills and collaboration.

We then used the Inclusive Design Wheel to examine how existing programme components of the Authority could be made more inclusive. In pairs, we tackled themes such as accessible travel information, social safety at stations (specifically for women), and improving bicycle parking facilities.

The Inclusive Design Wheel is an iterative process model that supports the structural integration of inclusivity into design and policy projects. The model emphasises collaboration, repetition, and continuous learning. It consists of four phases:

1. Explore: Gather insights about users, their needs, and potential exclusion.
2. Create: Develop ideas, concepts, and prototypes that address inclusive needs.
3. Evaluate: Test whether the designs are inclusive, collect feedback, and make improvements where necessary.
4. Manage: Ensure shared understanding, set goals, engage stakeholders, and embed the process.

Outcomes and insights

While the persona profiles were being developed, I observed the group discussions and noted several important insights to take forward in the development of the action plan:

• Awareness and concrete translation: Implementation teams often already have an intrinsic motivation to contribute to inclusivity goals set in policy. However, they may not always realise how their day-to-day work can support those goals. It’s important to continuously ask the question ‘How, exactly?’. Tools like checklists, templates and practical examples can support this translation from policy to practice.
• Flexible guidelines and not ‘extra work’: Given the differences in scale, pace and content of projects, guidelines need to be flexible. There must also be sufficient room in terms of time and budget. Most importantly, these guidelines and action plans should feel supportive, not like extra rules or bureaucracy. Too many rigid frameworks can backfire.
• Interaction between policy and implementation: There is a need for more two-way communication. Implementation teams want to be involved early in policy development, especially when they will be the ones carrying it out. They also want opportunities to reflect with policymakers on whether policy is being implemented as intended. This allows for timely feedback and course-correction based on real-world experience.
• An Inclusive Design mindset: Beyond sharpened policy documents and a stronger focus on the end user, Inclusive Design also requires a mindset – one that is inquisitive and reflective. Embedding this within the organisational culture will require more than just an action plan.

What’s next

Iris collected valuable input to kick-start the development of the action plan, and participants gained a better understanding of the Amsterdam Transport Authority, the principles of Inclusive Design, and what it takes to move from policy to implementation. This summer, a trainee will start at the Transport Authority to further develop this topic and the action plan. The session, this report, and Flatland’s visual notes provide a strong foundation to build on. We’ll be meeting with Iris and David to explore how we can support this follow-up.

Would you like to learn more about any of the topics or developments mentioned in this report? Feel free to email pelle@amsterdaminchange.com.

In de hoop dat technologie ons uit de klimaatcrisis redt, worden er miljoenen geïnvesteerd in technologieën op het gebied van kunstmatige intelligentie. Tegelijkertijd genereert de hele IT-industrie nu al 900 Megaton aan CO2 per jaar. Dat is zeven keer zoveel als de uitstoot van heel Nederland in 2023. Technologische innovatie en een gezond ecosysteem lijken niet samen te gaan. Kunnen technologie en natuur samenwerken bij het redden van onze planeet?
Kunstenaar Sunjoo Lee experimenteert in haar project ‘Electric Garden’ met een elektriciteitsproducerende tuin. Zolang het ecosysteem in haar tuin bloeit, kan elektriciteit worden opgewekt. Tijdens deze Waag Open in juli maken we een eigen Electric Garden in de Waag. In een boeiende workshop neemt Sunjoo je mee in de wereld van regeneratieve technologie en leer je hoe de natuur als duurzame energiebron kan fungeren. 

Programma

Over Electric Garden

Electric Garden verkent op creatieve wijze de mogelijke samenwerking tussen natuurlijke ecosystemen en digitale systemen. De tuin produceert elektriciteit via het metabolisme van anaerobe bacteriën die in natte grond leven, met behulp van een technologie die Microbial Fuel Cells wordt genoemd. Elke container werkt als een batterij en is uitgerust met elektroden die de elektronen oogsten die door de bacteriën worden uitgezonden. De planten en insecten in de tuin voeden de bacteriën. Zolang het ecosysteem bloeit, kan elektriciteit worden opgewekt.

Over Sunjoo Lee

Sunjoo Lee is een interdisciplinair kunstenaar. Haar werk bevindt zich op het snijvlak van kunst, technologie en ecologie. Ze is gevestigd in Nederland en Zuid-Korea en is gefascineerd door het gebruik van elektronica en digitale hulpmiddelen die het menselijk belang overstijgen. In haar werk verkent ze onderwerpen als meer dan menselijke filosofie, emergentie, biomimicry, toekomstige vormen van symbiose en permacomputing.

Waag Open

Elke eerste donderdagavond van de maand opent Waag haar deuren! Kom langs om te discussiëren en te doen. Want we gaan niet alleen in discussie over maatschappelijke thema's en de toekomst – je leert daarnaast ook altijd iets praktisch. Iets dat je altijd al hebt willen uitproberen, zoals de 3D-printer in het FabLab, of juist iets dat je nooit had verwacht, zoals uitpluizen hoe DNA in elkaar zit in ons biotech-lab. Waag Open vindt plaats in de maakplaatsen op de eerste en tweede verdieping van het historische Waaggebouw op de Nieuwmarkt. 

Toegankelijkheid

Mocht je krap bij kas zitten en wel graag aan dit evenement willen deelnemen, neem dan contact op met sanna [@] waag [punt] org. 

I'm reaching out to warmly invite you to join an upcoming roundtable we’re organizing on Tuesday June 17th focused on clean air in cities (Flyer is attached).
Given Amsterdam InChange's strong role in engaging professionals and communities in environmental monitoring, we believe your perspective would be highly valuable in the conversation. We also see this as a great opportunity to share your work and connect with other researchers, policy makers, and civil society actors active in the clean air space.
The content is a round table session, in which we share what is being worked on and what possible future developments are from different perspectives. The program for the day:

• 11:00 Welcome
• 11:15 Introduction
• 11:30 Presentations on current research/ policies
• 12:45 Lunch
• 13:30 Brainstorm: what-else-can-we-do-and-who-would-we-need-for-that?
• 14:45 Closing up with ten-agreements-plan

We still have a few speaking opportunities available, so if you or someone from your team would be interested in presenting your work or simply joining the discussion, we’d be delighted. Please feel free to email me or my colleague Sanne (sanne.van.breukelen@cenexgroup.nl) directly if you'd like more details or if you’d like to participate.