We created a service that helps out with debt and difficult letters to help their financial situation.
We created a service that helps out with debt and difficult letters: <http://www.snapdebrief.nl/>
More information: <https://www.tiltshift.nl/snelle-innovatie-die-werkt/armoede-in-de-stad>
Many people living in poverty have to deal with different bodies from which they receive mail. Often they do not understand their situation and experience a lot of stress when they do not understand the letters from the institutions.
With a web app people can take a picture of a letter they do not understand. They are then called back by a professional counselor who explains or, if necessary, refers them to a support organization.
City of Amsterdam, broad scala of social service providers
Roll out to other cities
Very hard to get people to use these kinds of services, need for marketing, need to shift from "getting them in" to "keeping them close"
