On the 25 and 26st of November the Amsterdam Smart City network worked together to tackle big wicked problems that exist in the region. But is it even possible to tackle wicked problems? In a masterclass on the first day, initiated by the ASC wicked problems team, Marije Poel (HvA) and Nora van der Linden (Kennisland) tried to change the perspective: what if we aim to navigate wickedness together?
While we work on big and complex issues like the energy transition or the digital transition, we try to get a grip on problems and come up with a structured plan or linear project. But that approach is not always in line with reality, where we struggle with complex, unstructured and undefined messiness. In this masterclass, we shared a perspective on the character of wicked problems and on the consequences of working on these kind of challenges. Most of the participants recognised the reflexes we have, trying to master or control a wicked problem and come up with a concrete solution.
To give some perspective on how to deal with wickedness, we presented some overall strategies on navigating in wickedness. We suggested to make room for little mistakes (to prevent big ones), invite different perspectives and voices to the table, to be adaptive all along the way, and create time and space for reflection and learning.
The Wicked problems team got positive feed back on the workshop, leading to the idea next time we might dive a bit deeper into this topic and try to apply one or more concrete approaches and tools to navigate around wickedness.
We continue learning and sharing learnings about wickedness in the ASC network. Therefore we are open to work with wicked cases. So, Is your organization a partner of Amsterdam Smart City and do you deal with wicked problems? Let the Wicked Problems know and find out if we can inspire you and find innovative ways to navigate through them together. You can contact Francien who is coordinating this team from the Amsterdam Smart City Baseteam.
In the Wicked problems team are: Dave van Loon (Kennisland), Christiaan Elings (RHDHV), Gijs Diercks (Drift), Giovanni Stijnen (NEMO), Bas Wolfswinkel (Arcadis) en Marije Poel (HvA).