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During our 23rd Demo Day on April 18, 2024, Ruben Polderman told us more about the philosophy and method of Socratic Design. It's important for a city to collectively reflect on a good existence. Socratic Design can be a way to think about this together, collectively.
 
Thinking and Acting Differently with Socratic Design
Together with his colleagues at the Digitalization & Innovation department of the Municipality of Amsterdam, Ruben explored how a city should deal with innovation and digitalization. Things were progressing well. The municipality could act swiftly; for example, promising Smart Mobility research and innovation projects were initiated with new partners. However, the transitions are heading in various directions, and progress remains limited. No matter how groundbreaking innovation is, there's a danger in trying to solve problems with the same mindset that caused them. The ability to perceive or think differently is therefore crucial. More crucial, even, than accumulated knowledge, as filosopher David Bohm suggested.
 
Through Socratic Design, we can collectively improve the latter. You work on your own presuppositions, enhance your listening skills, and deepen your understanding of our current dominant narratives to create new narratives and practices. Ruben guided us through examples and exercises to help us understand what narratives and presuppositions entail.

Narratives
"We think we live in reality, but we live in a narrative," Ruben proposes to the group. What we say to each other and how we interact creates a culture that shapes the group and its actions. Narratives are stories that guide our culture, values, thoughts, and actions. They are paradigms so deeply rooted that we no longer question them and sometimes believe there is no alternative. Our current dominant narrative has significant consequences for the Earth and humanity, and although it seems fixed, we can also create new narratives together if we choose to do so.

We must fundamentally seek a good existence within safe ecological boundaries. This should go beyond the transitions we are currently favouring, which sustain our lifestyle but just make it less harmful for the environment. If we want to create new stories with new, positive human perceptions and lifestyles, we must first examine our current narrative and presuppositions. We will need to deconstruct our current ways of living and thinking, much like the Theory U method mentioned during the previous Knowledge Session (see our recap article of this session).
 
Understanding Presuppositions
Ruben showed us various themes and images to collectively practice recognizing presuppositions. For example, a photo of a medical patient and doctors in action demonstrates that our feeling of "to measure is to know" is also crucial in healthcare. The doctors focus on the screen, the graph, the numbers, and therefore have less focus on the patient; the human, themselves. A photo of the stock market, where a group of men is busy trading stocks, also illustrates our idea of economic growth. Here too, there is a fixation on numbers. Ideally, they're green and going up, but meanwhile, we can lose sight of what exactly we're working towards and what exactly it is that we’re ‘growing’.

As a group, we discussed some presuppositions we could find in our field of work. For example, we talked about our need for and appreciation of objective data, and technologism; the belief in solutions rooted in technology and digitalization.
 
Fundamental Presupposition Shifts and New Narratives
If you flip a presupposition like Technologism and suggest that Social Interaction could be our salvation and solution to many of our problems, you set off a fundamental presupposition shift. If you translate this into practical actions or experiments, you can collectively understand how a newly created presupposition functions. As a group, we worked on this. During this session, I myself worked with an example from the field of mobility.

If I were to apply this new presupposition in the field of mobility and we look at the development of cars, perhaps we shouldn't go towards autonomous vehicles (technologism), but look for ways to motivate and strengthen carpooling (social interaction). As an experiment, you could, for example, set up an alternative to the conventional car lease plan. Employees of an organization don't all get the option to lease a car; instead, it's considered who could commute together, and there's a maximum of 1 car for every 4 employees per organization. Just like going to an away game with your soccer team on Sundays as a kid; enjoyable!
 
Read More
This session was an introduction and gave us a good initial understanding of this philosophy and method, but there's much more to discover. The method also delves into how presuppositions are deeply rooted in us, how we validate this with feeling in our bodies, and dialogue methods to collectively arrive at new values and narratives. There's more explained about Socratic Design on Amsterdam's Open Research platform.

In a world where moving yourself from point A to point B is becoming much more crucial than ever, there are people out there who cannot experience such a luxury at the flick of a wrist, or perhaps the clack of an ankle? It is hard to imagine sometimes, but there are those who cannot move around as easily as others; be it because of financial, physical, vehicular, or other reasons. A community that can go about as they please without any issues is a happy community that is beneficial to society – For a collective of governments and businesses it is in their best interests to ensure citizens can experience freedom and liberty in their mobility. The question of how to achieve this freedom in mobility and how to deter against injustices regarding mobility remains a hot topic, however. On behalf of Provincie Noord Holland and in collaboration with Amsterdam Smart City and Amsterdam Centre of Expertise, a group of graduating students tackled this topic on the latest Demoday of 2024.

Starting the voyage : What are mobility injustices?
A value workshop led by Jackie Ippel and Jade Salomons engaged the participants in a fun, creative wave of brain-crackling activities. Participants were presented with a question of whether they knew what mobility injustices, or as we call it in Dutch “Mobiliteits Armoede”, was. An explanation of which followed suit soon after. Mobility Injustices, as described by the KiM organization, explains the inability or difficulties people experience in terms of reaching activity locations due to inadequate transport options, combined with socio-economic and spatial conditions in which people find themselves. As a result, they are often hindered in their participation in social life, which negatively affects their quality of life.

It is important to think about the definition of what exactly mobility injustices entail, as it helps us find a better understanding in finding a creative series of solutions that will solve this complex jigsaw puzzle.

Like a ball of yarn : unraveling theorems.
In order to stimulate the brain of each participant and to get the blood pumping through their legs, each participant was asked to stand in the middle of the room. As was once quoted in the horror thriller Saw; “Wanna play a game?”. Participants were presented with a series of theorems in which they had to make a choice that’d question their liberal thoughts; either stand on one side of the room for one answer or on the other side for the other – No in-betweens. Being forced to make ultimatums proved to be both challenging for the participants yet fun, as it was met with bountiful heaps of enthusiasm. In the first theorem, participants were presented with a question of whether or not mobility should be a fundamental right for each and every citizen. While agreed one did not, but can their minds be changed? A flurry of other theorems were presented, each of which dove deeper into the depths of dilemmas one may encounter when attempting to solve the puzzle of mobility inequality. Like who is more important, those who have low incomes or those who suffer from physical and mental disabilities which hinder their day-to-day lives? Brief discussions flowed forth after each and every theorem, after each voting round, reasons were given as to why one can choose one over the other. After which another second voting session followed. Perhaps new insights would change one’s opinion on the subject? It actually did once or twice! Such is the power of dialogue.

Embarking into the abyss : Worst Idea Possible.
“How ba-a-a-ad can I be? I’m just doing what comes naturally-“ -such were the words Onceler sung in Dr. Seuss’s ‘The Lorax’. While people do not like the idea of being bad or thinking of bad ideas sometimes this way of thinking can actually bring plentiful new insights never thought of before. The group split itself in two, each of which under the guidance of either Jackie Ippel or Jade Salomons. Participants were asked to come with their most horrid, ludicrous ideas that’d actually make mobility injustices worse. After which they had to decide what element made this a bad idea. Example, if public transport were to be described, the element that’d make the idea bad would be less alternatives for traveling. The final and third part of this exercise required something rather unique however. Does your mind already wonder what? Well, it’s quite simple really, now participants had to come up with what would be the opposite of their bad idea! So what would their idea be in reverse, an actual solution to the problem they created. If your bad solution was to make everything only scannable by QR-codes its reverse solution would be… using solely physical text! For a solid 20 minutes participants racked their heads and discussed until their times were down to only 5 minutes left. The last of those minutes left were spent discussing and laughing about their ideas – A method met with confusion at first was appreciated with loads of enthusiasm by the end where only time was the fun killer.

A creative view found in madness: Crazy Eight.

The creativity cannot just end after one session. Holding the thought of the previous session, participants were asked to gather in a circle around a table. With each given a paper and asked to fold it so that 8 separate square spaces would form on the sheet the Crazy Eight exercise was explained. Participants were asked to draw their solution one of their 8 square. For each drawing they had a minute per square, a total of 8 minutes until all were filled. Of course with so little time there was little room for thinking, imagination had to pull the cart here, which led to both silly and unique drawings. The longer the session went on the more difficult it became – the participants were truly pushed to their creative limits. A well-trained eye could even notice how some participants still tried to finish their previous drawing before moving onto the next despite the time. You could feel the atmosphere in the room shift to a hectic, almost crazy aura, thus doing its name of ‘Crazy Eight’ truly justice.

At the end of the session it was only natural that people presented their top 3 drawings. One after another each participant proudly showed off their creative drawings like a trophy to the rest of the group. Turns out, despite not communicating with one another during the drawing sessions there were lots of similarities in the elements used in each drawing. The bus, the civil servant, and the elderly were commonly used elements seen back in almost everyone’s drawing. Via these sources of inspiration it became clear just where the solutions may lie.

An journey’s end : Results.

At the end of the session we didn’t just start talking about what we had done. No, instead we At the end of the session, we didn’t just start talking about what we had done. No, instead we went back and looked at the very first theorem everyone was presented with; “Should mobility be a fundamental right for each and every citizen?”. Last time everyone answered all but one was in favor of this theorem, now participants were asked to revise their statement and see if they still agreed with what they said at the beginning. As said before, dialogue can change the outlook we have on the world and so someone did change their stance – The one person that disagreed with the theorem now actually agreed that mobility should be a fundamental right. A full 100% score! Only after this a talk about what we had done started. Opinions were asked and each participant shared the emotion they had experienced during this work session and to leave it behind on a post-it.

·       Fun and insightful: The gamification of thinking is taking the design world by storm, and on this Demoday, it has proven that this form of design thinking can not only be effective in bringing brand new insights but also can be fun.

·       Enthusiasm: What started off with an iffy approach ended with tons of enthusiasm. Idea generating doesn’t just have to be sitting at a table and talking in your own bubble; it can become so much more effective when the mood is changed from serious and gloomy to frivolous and enthusiastic..

·       Creativity: A creative way of thinking actually helps in generating ideas. Using playful thinking such as considering a bad idea first and then the opposite helps find solutions to problems in a much more efficient way.

During this Demoday, we as a group of graduating students got to know the thought process behind those who work within the field of mobility. While we hope that we brought them plenty of insights and, above all, a fun day, it is sufficient to say that we too learned an abundance of information. The insights made during the Demoday will be used by us in writing our final report for the Provincie Noord Holland regarding a detailed consult on how to improve the mobility of the citizens of the province of Noord-Holland and how to tackle the injustices surrounding mobility. Demoday’s are fun and can inspire even the most closed-minded people. If we could, we would do it all over again. And, if you are still on the fence about joining a Demoday, then I hope that column will ignite that curiosity.

Op 20 en 21 juni reizen we af naar het zuiden om daar van Sittard-Geleen en Heerlen te leren. Ervaar in Heerlen en Sittard-Geleen hoe de slimme stad in de praktijk toegepast wordt en waar deze slimme toepassingen het fysieke en sociale domein verbindt.

In Sittard-Geleen zie je hoe zij in hun proeftuin Zeeheldenbuurt in gesprek gaan met de inwoner over activiteiten en bewegen. In Heerlen-Noord leren we van de stappen die worden gezet in een van de gebieden van het Nationaal Programma Leefbaarheid en Veiligheid op gebied van kansengelijkheid. En bij de Brightlands Smart Services Campus in Heerlen gaan we in gesprek over hoe onderzoek en organiseer je samen met diverse partijen digitalisering enerzijds op gebied van circulariteit, anderzijds in het kader van bestaanszekerheid en particpatie. De gebundelde kennis van data science en mensgerichte Artificial Intelligence (AI) leidt tot nieuwe slimme digitale ontwikkelingen en diensten, die de kwaliteit van leven verbeteren.

Conceptprogramma
Dag 1: Proeftuin Zeeheldenbuurt Sittard-Geleen
Met de proeftuin Zeeheldenbuurt speelt de gemeente Sittard-Geleen in op drie thema’s, (Smart City, Participatie en Klimaat adaptatie). Samen met buurtbewoners en vakspecialisten (extern en intern) zijn ze in één buurt aan de slag om een betere toekomstbestendige leefomgeving te creëren en ontmoeting te stimuleren.
De gemeente luistert aan de hand van ‘slimme’ toepassingen naar de inwoner, houdt 0-metingen en monitoren, werkt aan een Digital Twin meetnetwerk en bekijkt dit alles gezamenlijk door de glazen van VR-brillen.
Kortom: Hoe kun je in deze buurt samen een Klimaatbestendige betere leef en ontmoet- omgeving creëren? Welke lessen leren we hier? Wat vinden de buurtbewoners van deze aanpak?

Dag 2: Van de Brightlands Smart Services Campus naar Heerlen – Noord
We starten deze dag in de Brightlands Smart Services Campus met twee parallelle tracks na een gezamenlijke aftrap over hoe de Brightlands Smart Services werkt.

Circulaire track 
CollaborAll/Monady laten aan de hand van de transformatie van het voormalige DSM-hoofdkantoor in Heerlen zien hoe hun Circulaire Build Hubs werken. De Circulaire Build Hub zorgt ervoor dat al die individuele partijen met elk hun eigen informatie, specialistische inzichten, data, specificaties etc. op een makkelijke en betrouwbare manier naar dezelfde fysieke en digitale werkelijkheid kijken én handelen. De Circulaire Build Hub voorkomt onduidelijkheid, missers, onnodig werk, uitlopende planningen en onnodige kosten, vermindert risico’s en zorgt ervoor dat alle informatie in samenhang beschikbaar is. Dit bevordert efficiëntie en draagt bij aan de overgang naar een circulaire economie door duurzaam materiaalgebruik.

Sociale track 
De Brightlands Smart Services Campus huisvest het ELSA Lab armoede en schulden. Dit lab richt zich op het voorkomen van geldproblemen, de bestrijding van schulden en armoede én het verbeteren van de financiële gezondheid. Leer wat hier wordt gedaan op gebied van AI en wat nu al de opbrengsten zijn. Daarna horen we van het Atelier Sociaal Domein van HS Zuyd hoe zij ervaringskennis hoe een samenwerking met ervaringsdeskundigen, onderwijs en onderzoek zorgt voor een betere match tussen vraag en aanbod.

Heerlen- Noord
In de middag bezoeken we Heerlen-Noord, waarin het sociaal en fysiek domein weer samenkomen. We maken een wandeling door een stukje Heerlen-Noord en bezoeken de Sjpruutshop. Een plek waar ouders van pasgeborenen gratis spullen kunnen halen voor de baby en voor de gemeente een vindplaats van de mensen voor wie we aan de slag zijn. Vervolgens lopen we via een opgeknapte kerk (tot limburgs archief), door een tweetal wijken (horende tot de armste wijken van het land). We leren hoe verduurzaming, renovatie tegen de achtergrond van het willen behouden van uniek cultureel erfgoed, namelijk de mijnwerkerswoningen samenkomen.
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Datum:  20 en 21 juni 
<strong>Tijd:</strong> 10.00 – 17.00 uur
<strong>Locatie:</strong> Sittard-Geleen, Brightlands Smart Services Campus en Heerlen- Noord

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