Amsterdam InChange

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Welcome to Amsterdam InChange, the open innovation platform for the Amsterdam region and beyond. A collaboration between governments, knowledge institutions, social organisations and innovative companies, building a better future for all.

We create an open and safe space in which we focus on cross-organisational innovation. We bring together knowledge and perspectives to find creative solutions and shape the city and region of the future. Amsterdam InChange was formerly known as Amsterdam Smart City.

18 Organisation members

  • Leonie van den Beuken's picture
  • Francien Huizing's picture
  • Cornelia Dinca's picture
  • Frans-Anton Vermast's picture
  • Amsterdam InChange's picture
  • Trisha van Engelen's picture
  • Sophie van der Ploeg's picture
  • Jessica van der Plas's picture
  • Chris de Veer's picture
  • Pelle Menke's picture
  • Patricia Hoogland's picture
  • Noor Veenhoven's picture
  • Robbe Claessens's picture
  • Jessie Horsman's picture
  • Jill Vink's picture
  • christine groothuis's picture

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Highlight from Amsterdam InChange, Connector of opportunities at Amsterdam InChange, posted

Jaarverslag Amsterdam InChange 2024

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Met trots presenteren we het jaarverslag 2024 van Amsterdam InChange!

We kijken terug op een bijzonder jaar waarin we niet alleen onze programmaonderdelen verder hebben versterkt, maar ook succesvol de transitie hebben gemaakt naar onze nieuwe naam en branding. Daarnaast hebben we nieuwe vraagstukken opgepakt en onze Challenge-aanpak verder ontwikkeld — lerend door te doen, samen met onze partners.

Het samenstellen van dit verslag is elk jaar weer een feest. De verzamelde Challenges en bijgevoegde verslagen laten zien hoe we samen bouwen aan een rijke, diverse broedplaats: een tussenruimte waar innovatie tot bloei komt.

In dit jaarverslag lees je meer over de Challenges van afgelopen jaar, de events die we organiseerden, en de thema’s die we als netwerk verkenden tijdens kennissessies, werksessies, deepdives en Data Dilemma’s.

Hieronder vind je alvast de highlights. Wil je meer weten? Lees dan hier het volledige jaarverslag 2024.

Highlights

  • Nieuwe naam en branding gelanceerd: De officiële introductie van onze nieuwe naam Amsterdam InChange, samen met vernieuwde branding en een frisse visie voor de toekomst.
  • 15-jarig jubileum: Ons 15-jarig bestaan gevierd in Ruigoord, samen met ons partnernetwerk en community leden.
  • ATELIER verbonden aan ons netwerk: Het Europese ATELIER-project is officieel opgenomen in het netwerk van Amsterdam InChange.
  • Mentorstad op internationaal niveau: Een fysiek internationaal programma gehost als onderdeel van het ICC Programma, waarin we onze rol als mentorstad hebben versterkt.
  • Challenges opgepakt: Naast diverse andere vraagstukken hebben we ons structureel gericht op belangrijke thema’s zoals mobiliteitsrechtvaardigheid, zero-emissiezones, laadpleinen, circulaire laadinfrastructuur, de coöperatieve metropool, de ondergrond en nutshubs.
  • Europese aanvraag Nutshubs: Met een consortium een aanvraag ingediend om de ontwikkeling van Nutshubs mogelijk te maken.
  • Data Dilemma’s: Eén van de Data Dilemma’s events in samenwerking met onze partner Hieroo georganiseerd en gehost.
  • Interdisciplinaire afstudeerkring: Een primeur! De eerste interdisciplinaire afstudeerkring begeleid in samenwerking met de HvA en de Provincie Noord-Holland.
  • 49 delegaties ontvangen: Ook dit jaar hebben we weer groepen van over de hele wereld verwelkomd om meer te vertellen over Amsterdam InChange, het netwerk, en innovatieprojecten uit de regio.
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Highlight from Pelle Menke, Communications and Programme officer Mobility at Amsterdam InChange, posted

Amsterdam Innovation Day 2025

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Hoe maken we de stad slimmer, schoner en fijner? Vrijdag 13 juni, tijdens Amsterdam Innovation Day op het Marineterrein laten startups en vernieuwers hun oplossingen zien. Bezoek de innovatiemarkt, volg een tour langs baanbrekende innovaties of doe mee aan de prijsvraag met jouw idee voor de toekomst van Amsterdam.

Elke dag werken mensen aan een betere toekomst voor Amsterdam. Ze bedenken oplossingen voor een slimme, schone en leefbare stad. Tijdens Amsterdam Innovation Day zie je hoe dat eruitziet in de praktijk. Gemeente Amsterdam, AMS Institute, Amsterdam InChange, Innofest en het Marineterrein laten samen met andere vernieuwers hun ideeën en projecten zien. Je kunt meedoen aan demonstraties, tours volgen, testopstellingen bekijken en je mening geven.

Programma vrijdag 13 juni

Innovatiemarkt
Van 14:00 tot 17:00

Stap de wereld van morgen binnen op de innovatiemarkt. Hier ontmoet je de denkers en doeners die onze stad slimmer, schoner en fijner maken. Van duurzame voedselproductie tot slimme mobiliteitsoplossingen – ontdek zeven thema’s die onze toekomst vormgeven.Verken de stands waar vernieuwers laten zien hoe zij werken aan de toekomst van voedsel, digitalisering, zorg, mobiliteit, design, stadsnatuur, bouwen en afval. Stel vragen, doe mee aan demonstraties en laat je inspireren door concrete oplossingen die nu al worden toegepast.

Innovatie Tours

Start om 14:30 tot 15:30

Sluit aan bij een van de gidsen van Innofest voor een inspirerende rondleiding langs de hoogtepunten van de innovatiemarkt. Tijdens deze tours krijg je extra context, verhalen achter de schermen en de kans om direct met de vernieuwers in gesprek te gaan.

Meld je wel even aan via deze link

Prijsvraag: Jouw idee, jouw stad van morgen!

Heb jij een goed idee voor jouw buurt of stad? Een activiteit die bijdraagt aan een fijne, duurzame, sociale of innovatieve toekomst? Doe dan mee aan onze prijsvraag! Of je nou alleen bent of samen met anderen – iedereen kan meedoen! Aan het eind van de middag maken we de winnaars van de prijsvraag bekend. Lees hier hoe je mee kan doen

Tijden

14.00 uur – 17.00 uur

Kaartverkoop

Entree is gratis

Pelle Menke's picture Public Exhibition on Jun 13th
Noor Veenhoven, Program manager energy & circularity at Amsterdam InChange, posted

Demoday #28: Designing for Circularity in the Port of Amsterdam

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During Demoday #28, we focused on one of the key challenges in the circular transition: how can we make the Port of Amsterdam fully circular?

The Amsterdam port is one of the largest in Europe. It functions as a major energy hub, where fossil fuels still play a central role, and as an industrial hub, where massive flows of raw materials pass through. The City of Amsterdam has set the ambitious goal of becoming fully circular by 2050. This means the port must transform as well. This is a complex and far-reaching task that requires collaboration and innovation.

In this work session, we zoomed in on circular design: how can we make products and processes circular from start to finish?

A closer look at the port

James Hallworth, Commercial Manager at Port of Amsterdam, opened the session by taking the group on a tour through the world of the port. Located in the western harbour area, the port has two main responsibilities. First, it ensures the smooth and safe handling of all maritime traffic on behalf of the City of Amsterdam. Second, it manages and develops the land and industrial areas around the harbour.

To tackle circularity, Port of Amsterdam applies industrial ecosystem thinking. In nature, waste does not exist, and the same principle should apply here. The port aims to build collaborative networks between companies, where waste flows from one company becomes raw materials for another. There is already significant activity around recycling and recovery, but more can be done in higher-value strategies on the R-ladder, such as repurposing, remanufacturing, and refurbishment. Circular by design is a key concept in this shift.

The port is transitioning from measuring success in tons to measuring added value. This shift also means thinking differently about space: circular systems require space to receive, process, and recover valuable materials from waste streams.

Getting hands-on with circular design

Creating a fully circular production process is easier said than done. That’s why we worked through two real-world cases: construction materials and e-bikes. Participants split into groups and explored what a truly circular production process might look like. We also explored the potential role the port could play as an enabler of circular supply chains.

Some key takeaways from the session:

• Material passports: A digital document containing material properties and origin can greatly simplify recycling and reuse.
• Monomaterials: Products made from a single type of material are much easier to separate and recycle at the end of life.
• Smart synergies: Mapping which companies can use each other’s waste flows as input can unlock huge circular potential.
• Financial incentives: Right now, circular processes are often more expensive than linear ones. Smart financial mechanisms could help bridge that gap.
• E-bike challenges: In the case of e-bikes, batteries were flagged as a challenge. Recycling them is still very difficult, and since they are mostly produced outside of Europe, it’s hard to have control over the production process.

This session invited participants to take a step back and view products through a circular lens. The port has the potential to become a key player in the circular transition, but to get there, it will need ideas, insights, and input from across the network.

<strong>Do you have ideas on how the Port of Amsterdam can become more circular? Or would you like to contribute to future sessions? Get in touch with Noor at noor@amsterdaminchange.com. A big thank you to James Hallworth from Port of Amsterdam for bringing this challenge to the network, and Yanti Slaats (Amsterdam University of Applied Sciences) for moderating the session.</strong>

Noor Veenhoven's picture #CircularCity
Pelle Menke, Communications and Programme officer Mobility at Amsterdam InChange, posted

Demoday #28: From Policy to Practice: Inclusive Design Ambitions of the Amsterdam Transport Authority

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On the 5th of June, during the 28th Knowledge and Demo Day, we explored the topic of Inclusive Design in the context of mobility projects together with a diverse group of network partners. Iris Ruysch introduced the theme on behalf of the Amsterdam Transport Authority (Vervoerregio), while David Koop and Lotte de Wolde from our knowledge partner Flatland facilitated the session format, moderation and visual notes.

The ambition of the Amsterdam Transport Authority

The Amsterdam Transport Authority is responsible for public transport across fourteen municipalities in the region and is working towards a mobility system that enables people to travel quickly, safely and comfortably by public transport, bicycle or car. In addition to organising and funding public transport and investing in infrastructure, the Authority actively contributes to broader societal goals such as sustainability, health and inclusivity.

Inclusive mobility is one of the key themes within the wider mobility policy. The central principle is that everyone – regardless of age, income, disability, gender or background – should be able to travel well and comfortably throughout the region. This calls for a mobility system that is accessible, affordable, appropriate, socially safe and welcoming.

The aim of the session on 5 June was to work with the network towards an initial action plan for applying inclusive design principles in mobility projects. Iris is keen to ensure that the ambitions around inclusivity are not only stated in policy and vision documents but are truly embedded in the organisation – from policymakers to implementation teams.

Session set-up

After an introduction by Iris on the context and ambitions within the Transport Authority, we got to work. In small groups, participants explored the profile of the implementing civil servant (using a persona canvas) and considered desirable changes in approach; in terms of attitude, skills and collaboration.

We then used the Inclusive Design Wheel to examine how existing programme components of the Authority could be made more inclusive. In pairs, we tackled themes such as accessible travel information, social safety at stations (specifically for women), and improving bicycle parking facilities.

The Inclusive Design Wheel is an iterative process model that supports the structural integration of inclusivity into design and policy projects. The model emphasises collaboration, repetition, and continuous learning. It consists of four phases:

  1. Explore: Gather insights about users, their needs, and potential exclusion.
  2. Create: Develop ideas, concepts, and prototypes that address inclusive needs.
  3. Evaluate: Test whether the designs are inclusive, collect feedback, and make improvements where necessary.
  4. Manage: Ensure shared understanding, set goals, engage stakeholders, and embed the process.

Outcomes and insights

While the persona profiles were being developed, I observed the group discussions and noted several important insights to take forward in the development of the action plan:

  • Awareness and concrete translation: Implementation teams often already have an intrinsic motivation to contribute to inclusivity goals set in policy. However, they may not always realise how their day-to-day work can support those goals. It’s important to continuously ask the question ‘How, exactly?’. Tools like checklists, templates and practical examples can support this translation from policy to practice.
  • Flexible guidelines and not ‘extra work’: Given the differences in scale, pace and content of projects, guidelines need to be flexible. There must also be sufficient room in terms of time and budget. Most importantly, these guidelines and action plans should feel supportive, not like extra rules or bureaucracy. Too many rigid frameworks can backfire.
  • Interaction between policy and implementation: There is a need for more two-way communication. Implementation teams want to be involved early in policy development, especially when they will be the ones carrying it out. They also want opportunities to reflect with policymakers on whether policy is being implemented as intended. This allows for timely feedback and course-correction based on real-world experience.
  • An Inclusive Design mindset: Beyond sharpened policy documents and a stronger focus on the end user, Inclusive Design also requires a mindset – one that is inquisitive and reflective. Embedding this within the organisational culture will require more than just an action plan.

What’s next

Iris collected valuable input to kick-start the development of the action plan, and participants gained a better understanding of the Amsterdam Transport Authority, the principles of Inclusive Design, and what it takes to move from policy to implementation. This summer, a trainee will start at the Transport Authority to further develop this topic and the action plan. The session, this report, and Flatland’s visual notes provide a strong foundation to build on. We’ll be meeting with Iris and David to explore how we can support this follow-up.

Would you like to learn more about any of the topics or developments mentioned in this report? Feel free to email pelle@amsterdaminchange.com.

Pelle Menke's picture #Mobility
Noor Veenhoven, Program manager energy & circularity at Amsterdam InChange, posted

Demoday #28: How to keep our mechanics on the move?

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On the 5th of July, during Demoday #28, we zoomed in on one of the pressing challenges facing the energy transition: grid congestion, and more specifically, how to keep the people who maintain the grid moving efficiently.

Grid congestion is a serious and growing concern for grid operator Alliander. It is therefore essential to speed up the grid reinforcement as much as possible. Alliander’s Operation 2.0 team is exploring innovative ways to work smarter, faster, and more flexibly to keep pace with these developments.

Their efforts focus on three tracks:

• Alleviating staff shortages by training office employees to occasionally support fieldwork.
• Exploring technologies like advanced ground radar to get better insights into underground assets.
• Improving the logistics of supplying mechanics to ensure they have the right tools, in the right place, at the right time.

This last track was the main focus of our work session.

Inefficient supply of mechanics

Logistics experiences show that mechanics collect materials inefficiently when supplying their vans and jobs, resulting in stock corrections, less control over stock, unnecessary work for logistics staff, and valuable mechanic hours being lost, which leads to less execution work. A few key problems stood out:

• Supplies are scanned inconsistently, so the system doesn’t reflect what is actually in stock.
• Every van is different, with a custom layout that suits the preferences of its mechanic.
• The work itself is unpredictable, which makes standardised restocking difficult.
• With a transition to smaller electric vans, space is becoming even more limited.

A simple optimisation of the process is not enough, especially without considering the human element. For many mechanics, a visit to the supply centre is more than just logistics. It is a moment of connection, a short break from the road, or simply a chance for a good coffee.

Ideas from the network

In groups of four, we brainstormed creative ideas to improve the supply of Alliander vans while keeping the needs and routines of mechanics in mind.

Some highlights:

• Peer-to-peer van inspiration: Let mechanics share the layout of their vans with colleagues. They can exchange best practices and take pride in an efficient setup. Adding a bit of gamification might boost motivation even more.
• A mobile supply service: A supply van could drive around to restock mechanic vans, reducing the need to visit the supply centre. However, this might remove the social element of taking a break with colleagues.
• Smarter routing: Track the location of mechanics only in relation to nearby grid faults. This way, the closest available mechanic can respond without feeling like their movements are constantly being monitored.
• Package-based resupply: Inspired by delivery service Picnic, mechanics could exchange complete “supply packages” instead of picking out materials individually. Collaborating with wholesale suppliers could reveal more useful insights.
• Automatic stock tracking: Tag all materials with RFID chips and use sensors installed in the door of the van to register what is removed from the van. This eliminates the need for manual scanning and reduces the chance of mistakes.

Do you have a bright idea to improve how mechanics work? Let us know in the comments or send a message to Noor at noor@amsterdaminchange.com.
A big thank you to Thomas Hoekstra and Iris van der Zanden from Alliander for bringing this challenge to the network, and to Chantal Inia from Royal HaskoningDHV for moderating the session.

Noor Veenhoven's picture #Energy
Jill Vink, Communication at Amsterdam InChange, posted

Demoday #28: Transformation Canvas

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At the 28th Knowledge and Demo Day on July 5, the ‘Digital’ workshop focused on the Transformation Canvas: a powerful tool for translating complex societal challenges into actionable strategies for change. Ocean Conijn from the Digital Society School guided participants through the framework, using the question of how data can support healthier eating habits among students as a real-world case study.

What is the Transformation Canvas?

The Transformation Canvas helps teams and organisations break down societal or systemic issues into five essential components:

  1. Situation – What is the current context?
  2. Transformation – What does the desired change look like?
  3. Outcome – What are the best- and worst-case scenarios?
  4. Change – What shift do we want to see (from – to)?
  5. Research Question – What is the central question?

This structure provided a clear framework during the session, where participants worked on a self-selected case study.

From Supermarket Data to Behavioural Change

The session began with a participant's question: supermarkets hold valuable data on purchasing behaviour but don’t share it due to commercial interests. How can we shift this mindset?

As the discussion progressed, the focus shifted from “What do we want to know?” to a more fundamental question: “Why do we want to know it?” Students often eat unhealthy when they are at school. The central challenge became: how do we break this pattern using both data and behavioural insights?

What Did We See?

Current Situation:
• Supermarkets hold crucial data on eating behaviour.
• Municipalities want to use this data to shape health policies.
• But there are concerns around privacy, ownership, and commercial interests.

Desired Transformation:
• Not just access to data, but a shared sense of urgency among all stakeholders.
• Healthy eating becomes a natural part of daily life (for students and companies).
Scenarios: From Worst to Best Case

Worst case:
• No access to usable data
• Increasing resistance from businesses
• Poor representation among participants
• Data turns out to be unreliable or incomplete

Best case:
• Open and secure data sharing
• Real behavioural change among students
• Supermarkets adapt their product offerings
• Companies take the initiative in the food transition

From Idea to Action: Creative Solutions

Participants were challenged to imagine solutions they could start building tomorrow. Some ideas included:
“Snack Rehab Clinic” – A playful but serious intervention where individuals gain awareness of their eating behaviour and voluntarily share data to break habits.
Collaboration with supermarkets like Albert Heijn via the Bonus app – By using personal purchase data, users could be ‘nudged’ toward healthier choices, with transparency and rewards at the core.

There wasn’t enough time during the workshop to complete the entire canvas, but participants got a preview of how the tool works in practice. Are you curious about the Transformation Canvas or interested in using it in your own work? Send us a message, and we’ll connect you with Ocean from the Digital Society School.

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Amsterdam InChange, Connector of opportunities at Amsterdam InChange, posted

Knowledge and Demo Day #28: Behavioural Change

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Why do people, despite good intentions and awareness, continue to engage in unsustainable behaviour? And what does it really take to bring about lasting behavioural change — especially among affluent groups? These questions were central to an inspiring session by behavioural scientist Reint Jan Renes (Amsterdam University of Applied Sciences) at our 28th Knowledge and Demo Day.

Record-breaking heat, floods, avalanches, and prolonged droughts — alarming news stories bombard us daily. The planet is in crisis. And yet, we continue with behaviours that harm the climate and increase our ecological footprint.

Why don’t we change?

Over 75% of Dutch citizens regularly express significant concern about climate change. Yet these concerns rarely translate into real, lasting behavioural shifts. The climate is changing—so why aren’t we?

“Many people agree that ‘something’ needs to be done about climate change,” says Reint Jan Renes. “But that willingness drops sharply the moment plans become concrete.” Few are prepared to take real responsibility. This leads to a growing gap between words and actions.

Who should act? We should!

The richest 10% of the global population is responsible for roughly half of all CO₂ emissions. Meanwhile, the poorest 50% contribute just 8%. So the responsibility falls squarely on us—to address the problems we have helped create.

Yet we don’t act. We feel entitled to behaviours that heavily burden the climate: eating meat daily, regularly buying new clothes or gadgets, taking frequent flights. We know it’s harmful to the planet—and we do it anyway. Why?

Coping strategies

We’re remarkably good at justifying our actions: “What difference does one time make?” Or: “Everyone else is doing it.” “My neighbour is much worse than I am.” “I already do some good things—don’t expect me to do more.” And: “Scientists keep changing their minds. I read somewhere it’s not that bad after all.”

Sound familiar? Then you’ve likely used some of these coping strategies too.

This lack of personal ownership leads to a “steady state”—a status quo in which everyone looks to someone else to take the first step. Many believe governments should lead, since they have the authority to initiate and enforce change. But research shows that governments often take a surprisingly passive role in social transitions.

Speak up and be visible

So what does help? People are more inclined to adopt sustainable behaviour when they hear about the concrete actions others are taking. Do you eat (less) meat? Take your bike or public transport? Talk about it positively. Start conversations about climate-harmful behaviours.

Make your actions visible. This has an even greater impact when individuals and organisations regularly appear in the media. It helps correct the false belief that few people care about the climate—or that you're among a rare few making an effort.

Talking openly about climate-positive behaviour is crucial for shifting social norms. Demonstrating it in everyday life is inspiring. Both can act as powerful drivers to accelerate the transition. And that’s vital. Especially in light of another research finding: Climate-friendly behaviour makes us happier.

Amsterdam InChange's picture News
Frans-Anton Vermast, Strategy Advisor & International Smart City Ambassador at Amsterdam InChange, posted

“We’re not just creating technology for cities—we’re creating better cities for people.” From Global Goals to Local Action: How Amsterdam Is Building a Smarter, Fairer City

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As the world grapples with massive challenges—climate change, rapid urbanisation, digital disruption, and growing inequality—some cities are not waiting for top-down solutions. They are rolling up their sleeves and experimenting with new ways to improve life for everyone, block by block. Amsterdam is one of those cities.

That’s why I was proud to share Amsterdam InChanges approach to smart, inclusive urban innovation at the #CIPPCD2025 conference in Aveiro.

Through our open innovation platform, <strong>Amsterdam InChange</strong>, the city has become a global leader in turning lofty global ambitions into practical, local action. But Amsterdam’s model isn’t built around flashy tech or utopian blueprints. Instead, it’s grounded in an essential question: How can we use innovation to improve people’s everyday lives?

Local Action for Global Challenges
Amsterdam understands that the climate crisis, digital transition, and social inequality can’t be solved by government alone—or by technology alone. That’s why it launched Amsterdam Smart City in 2009 as a public-private partnership. What began as small-scale energy-saving pilots has grown into a community of over 8,500 members, coordinating more than 300 projects across the city and beyond.
The approach is rooted in co-creation. Citizens, companies, knowledge institutions, and government actors come together to design, test, and scale solutions that serve the public good. The values that guide the network are clear: people first, openness, transparency, learning by doing, and public value.

The Doughnut as a Compass
Amsterdam was the first city in the world to embrace Doughnut Economics as a guiding framework. The “City Doughnut,” developed with economist Kate Raworth, helps policymakers balance the city’s ecological footprint with the social foundations that all citizens need: housing, education, health, equity, and more. It’s a tool to align every local decision with both planetary boundaries and human dignity.
This framework has inspired circular construction strategies, neighbourhood energy co-ops, and more inclusive procurement policies. It shows that global concepts can become real when grounded in local practice.

Making Innovation Inclusive
One of Amsterdam’s core beliefs is that smart cities must be <strong>inclusive cities</strong>. That means tackling issues like <strong>mobility poverty</strong>, where rising transport costs and digital-only services make it harder for low-income or elderly residents to get around.
Through the <strong>Mobility Poverty Challenge</strong>, Amsterdam partnered with the Province of North Holland and researchers from DRIFT to understand where and how exclusion occurs—and to design better public mobility systems. Pilot ideas like a “Mobility Wallet” (a subsidy for essential travel) and more inclusive digital apps emerged from real conversations with affected residents.
The same inclusive mindset guides Amsterdam’s digital transformation. In the suburb of Haarlemmermeer, officials flipped the script on e-government. Instead of asking citizens to become “digitally skilled,” they asked how government systems could become more <strong>humane</strong>. This led to simplified interfaces, better access to services, and ultimately more trust.

Responsible Tech and Energy from the Ground Up
Tech transparency is another pillar of the Amsterdam model. The city runs the world’s first <strong>Algorithm Register</strong>, giving the public insight into how AI and automated systems are used in services—from traffic enforcement to housing applications. Anyone can access this register, offer feedback, and better understand how digital decisions are made.
In the energy space, the city supports both bold innovation and careful upscaling. At the <strong>Johan Cruijff ArenA</strong>, used electric vehicle batteries store solar energy, powering concerts and matches with clean backup power. At the same time, a coalition of partners led by Amsterdam InChange is working to scale up Local Energy Systems by collecting lessons learned and creating a toolkit for community-led energy.

What Makes It Work?
If there’s one secret to Amsterdam’s success, it’s the governance model: small, neutral facilitation teams guiding large multi-stakeholder coalitions, anchored by public trust and shared purpose. Regular Demo Days allow project teams to showcase progress, get feedback, and adapt. This culture of transparency and iteration helps avoid the so-called “innovation graveyard,” where pilot projects go to die.
The city also embraces failure—as long as it’s shared and learned from. Reports like “Organising Smart City Projects” openly list lessons, from the importance of strong leadership to the need for viable business models and continuous user involvement.

An Invitation to Other Cities
Amsterdam’s smart city is not a blueprint—it’s a mindset. Start with your biggest local challenge. Bring the right people together. Make space for experimentation. Build bridges between local and global. And, above all, put citizens at the centre.
As international smart city ambassador Frans-Anton Vermast puts it: “We’re not just creating technology for cities—we’re creating better cities for people.”

The III International Conference on Public Policies and Data Science

Frans-Anton Vermast's picture #CircularCity