#User involvement

Topic within Digital City
Herman van den Bosch, professor in management development , posted

11. Nature inclusivity

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This is the 11th episode of a series 25 building blocks to create better streets, neighbourhoods, and cities. In this post, I wonder whether nature itself can tackle the environmental problems that humans have caused.

Ecosystem services

According to environmental scientists, ecosystems are providers of services. They are divided into production services (such as clean drinking water, wood, and biomass), regulating services (such as pollination, soil fertility, water storage, cooling, and stress reduction) and cultural services (such as recreation, and natural beauty). In case of nature-inclusive solutions ecosystems are co-managed to restore the quality of life on the earth in the short term and to maintain it in the long term, insofar as that is still possible.

The green-blue infrastructure

The meaning of urban green can best be seen in conjunction with that of water, hence the term green-blue infrastructure. Its importance is at least fourfold: (1) it is the source of all life, (2) it contributes substantially to the capture and storage of CO2, (3) 'green' has a positive impact on well-being and health; (4) it improves water management. This post is mainly about the third aspect. The fourth will be discussed in the next post. 'Green' has many forms, from sidewalk gardens to trees in the street or vegetated facades to small and large parks (see collage above).

Improving air quality

Trees and plants help to filter the water itself. They have a significant role to play in managing water and air pollution. Conifers capture particulate matter. However, the extent to which this occurs is less than is necessary to have a significant impact on health. Particulate matter contributes to a wide range of ailments. Like infections of the respiratory system and cardiovascular disease, but also cancer and possibly diabetes.

Countering heat stress

Heat stress arises because of high temperature and humidity. The wind speed and the radiation temperature also play a role. When the crowns of trees cover 20% of the surface of an area, the air temperature decreases by 0.3oC during the day. However, this relatively small decrease already leads to a 10% reduction in deaths. Often 40% crown area over a larger area is considered as an optimum.

Reduce mental stress and improve mood

According to Arbo Nederland, 21% of the number of absenteeism days is stress-related, which means approximately a €3 billion damage. A short-term effect of contact with nature on stress, concentration and internal tranquility has been conclusively demonstrated. The impact of distributing greenery within the residential environment is larger than a concentrated facility, such as a park, has.

Strengthening immune function via microbiome

The total amount of greenery in and around the house influences the nature and quantity of the bacteria present. This green would have a positive effect on the intestinal flora of those who are in its vicinity and therefore also on their immune function. The empirical support for this mechanism is still rather limited.

Stimulate physical activity

The impact of physical activity on health has been widely demonstrated. The Health Council therefore advises adults to exercise at least 2½ hours a week. The presence of a green area of at least ¼ hectare at 300 meters from the home is resulting more physical activity of adults in such areas, but not to more activity as a whole.

Promoting social contact

Well-designed green areas near the living environment invite social contacts. For instance, placement of benches, overview of the surroundings and absence of traffic noise. The state of maintenance are important: people tend to avoid neglected and polluted areas of public space, no matter how green.

Noise reduction

Vegetation dampens noise to some extent, but it is more important that residents of houses with a green environment experience noise as less of a nuisance. It is assumed that this is due to a mechanism already discussed, namely the improvement of stress resistance because of the greenery present.

Biophilic construction

For years buildings made people sic. A growing number of architects want to enhance the effect of 'green' on human health by integrating it into the design of houses and buildings and the materials used. This is the case if it is ensured that trees and plants can be observed permanently. But also, analogies with natural forms in the design of a building
The 'Zandkasteel', the former headquarters of the Nederlandse Middenstandsbank in Amsterdam, designed by the architects Ton Alberts and Max van Huut, is organically designed both inside and outside, inspired by the anthroposophical ideas of Rudolf Steiner. The (internal) water features are storage for rainwater and the climate control is completely natural. The building has been repurposed for apartments, offices and restaurants.

Green gentrification

Worldwide, there is a direct correlation between the amount of greenery in a neighborhood and the income of its residents. Conversely, we see that poorer neighborhoods where new green elements are added fall victim to green gentrification over time and that wealthier housing seekers displace the original residents.
The challenge facing city councils is to develop green and fair districts where gentrification is halted and where poorer residents can stay. Greening in poor communities must therefore be accompanied by measures that respect the residential rights and aim at improving the socio-economic position of the residents.

Follow the link below to find an overview of all articles.  

Herman van den Bosch's picture #Citizens&Living
Herman van den Bosch, professor in management development , posted

10. Health

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Most important causes of death worldwide (Source: The Lancelet, le Monde)
This is the 10th episode of a series 25 building blocks to create better streets, neighbourhoods, and cities. In this post, I mainly focus on health problems which are directly related to the quality of the living environment  

Are cities healthy places?

According to the WHO's Global Burden of Diseases Study, 4.2 million deaths worldwide each year are caused by particulate matter. The regional differences are significant. Urban health depends on the part of the world and the part of the city where you are living. More than 26 million people in the United States have asthma and breathing problems as a result. African-American residents in the US die of asthma three times as often as whites. They live in segregated communities with poor housing, close to heavy industry, transportation centers and other sources of air pollution.
Globally, the increasing prosperity of city dwellers is causing more and more lifestyle-related health problems. Heart disease, and violence (often drug-related) has overtaken infectious diseases as the first cause of death in wealthy parts of the world.  

The Netherlands

Very recently, Arcadis published a report on 'the healthy city'. This report compares 20 Dutch cities based on many criteria, divided over five domains. The four major cities score negatively on many aspects. In particular: healthy outdoor space, greenery, air quality, noise nuisance, heat stress and safety. Medium-sized cities such as Groningen, Emmen, Almere, Amersfoort, Nijmegen, and Apeldoorn, on the other hand, are among the healthiest cities.
In Amsterdam, the level of particulate matter and nitrogen dioxide (NO2) in 2018 exceeded World Health Organization standards in many streets. The GGD of Amsterdam estimates that 4.5% of the loss of healthy years is the result of exposure to dirty air.  

Collaborative measuring air quality

In various cities, groups of concerned citizens have started measuring the quality of the air themselves. A professional example is the AiREAS project in Eindhoven. An innovative measuring system has been developed together with knowledge institutions and the government. Sensors are distributed over the area of the city and the system provides real-time information. The AiREAS group regularly discusses the results with other citizens and with the city government. The measurement of the quality of the air is supplemented by medical examination. This research has confirmed that citizens in the vicinity of the main roads and the airport have an increased risk of mortality, reduced lung function and asthma.
The AiREAS project is linked to similar initiatives in other European cities. Occasionally the data is exchanged. That resulted in, among other things, this shocking video.  


Could the future not be that we are busy doing the obvious things for our health, such as walking, cycling, eating good food and having fun and that thanks to wearables, symptoms of diseases are watched early and permanently in the background, without us being aware of it? The local health center will monitor and analyze the data of all patients using artificial intelligence and advise to consult the doctor if necessary. An easily accessible health center in one's own neighborhood remains indispensable.
Follow the link below to find an overview of all articles.  

Herman van den Bosch's picture #DigitalCity
Herman van den Bosch, professor in management development , posted

5. Integration of high-rises

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This article is part of the series 25 building blocks to create better streets, neighbourhoods, and cities. Read how the design of high-rises might comply with the quality of the urban environment.
High-rises are under scrutiny in two respects. First, its necessity or desirability. Secondly, their integration in the urban fabric. This post is about the latter.

Options for high-rises

Suppose you want to achieve a density of 200 housing equivalents in a newly to build area of one hectare. A first option is the way in which Paris and Barcelona have been built: Contiguous buildings from five to eight floors along the streets, with attractive plinths. In addition, or as an addition, others prefer high-rises because of their capacity of enhancing the metropolitan appearance of the area. Not to increase the density in the first place.

Integrative solution

Almost all urban planners who opt for the latter option take as starting point rectangular blocks, which height along the streets is limited to 4-6 storeys, including attractive plinths. The high-rise will then be realized backwards, to keep its massiveness out of sight. The image at top left gives an impression of the reduced visibility of high-rises at street level on Amsterdam's Sluisbuurt. According to many, this is a successful example of the integration of high-rises, just like the Schinkelkwartier under development, also in Amsterdam(picture top right).

Separate towers

The last option is also recognisable in all urban plans with a metropolitan character in Utrecht and Rotterdamand more or less in The Hague too. This represents a turnaround from the past. Research by Marlies de Nijsshowed that only 20% of all high-rises built before 2015 met this condition. These buildings consist of separate towers without an attractive plinth. What you see at ground floor-level are blank walls hiding technical, storage or parking areas. The Zalmtoren in Rotterdam, the tallest building in the Netherlands, exemplifies this (picture below right). This kind of edifices is mostly surrounded by a relatively large space of limited use. Other disadvantages of detached high-rises are the contrast with adjacent buildings, their windy environment, the intense shadows, its ecological footprint, and the costs.


Two extreme examples of disproportionate high-rises can be found in Paris. Paris has always applied a limitation of the building height to 37 meters within the zone of the Périférique. The exception is the Eiffel Tower, but it was only meant to be temporary. In the two short periods that this provision was cancelled, two buildings have risen: The first is the 210-meter-high Tour Montparnasse, which most Parisians would like to demolish immediately. Instead, the building will be renovated at a cost of €300 million in preparation for the Olympic Games. After 10 years of struggle, construction of the second has started in 2021. It is the 180-meter-high Tour Triangle, designed by Herzog & de Meuron, so-called star architects. The photos at the bottom left and centre show the consequences for the cityscape.

Follow the link below to find an overview of all articles.

Herman van den Bosch's picture #Mobility
Herman van den Bosch, professor in management development , posted

2. Human density

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This article is part of the series 25 building blocks to create better streets, neighbourhoods, and cities. Read how design, departing from the human dimension contributes to the quality of the urban environment. Follow the link below to find an overview of all articles.
Human dimension means that residents nor visitors feel overwhelmed by the environment. An urban planner must avoid them thinking that it is all about other things, such as commerce, traffic, or the buildings themselves, which unfortunately often is the case indeed. Constructions by 'star architects' can be crowd pullers but usually also result into a disproportionate use of space. Cities therefore better tolerate only a limited number of such edifices. Alexander Herrebout (OTO Landscape) believes that space has a human dimension if you experience attention for you as a human being and that there are objects you can connect with. For many, this will be more often a historic building (church, town hall) than a modernist one.

Compactness (‘enclosure’)

Compact streets and squares give a sense of security. They encourage people to linger there, increasing the chance of unforeseen encounters. Sjoerd Soeters considers squares in the first place as a widening in the street pattern and therefore they are preferably no larger than 24 by 40 meters. A round or oval shape enhances the feeling of security. If the height of the surrounding buildings is also in line with this, there may be contact between residents and people on the street. Good examples are the square he designed in the Oostpoort shopping center in Amsterdam, but also a square in <em>The Point</em>, a new shopping center in Utah (US), resp. bottom left and bottom center and of course the Piazza der Campo in Siena.

If streets are too wide or narrow or buildings are too high?

Trees, for example a double row all around, will help if a street is too wide or a square is too big. Trees are also a source of reducing urban heat. The extent to which trees contribute to the sense of intimacy is expressed by comparing the images at the top left (Herring Cove Road, Halifax, Canada) and the top right (Course Mirabeau, Aix-en-Provence). A square or a street that is too wide can be further visually reduced by the construction of terraces, the placement of a pavilion or the presence of water features, such as on the Brusselplein, Leidsche Rijn (bottom right). Sometimes also by allowing destination traffic and public transport.
A street that is too narrow can be widened psychologically by designing sidewalks and a carriageway in the same level and shades, possibly separated by a narrow band, as illustrated in the image of the Sluisbuurt in Amsterdam (top center).
If case of high-rises, the human dimension can be respected by planting trees and by placing taller buildings back from the plinth to limit their visibility from the street.  This is also illustrated by the image of the Sluisbuurt (top center).


Compactness presupposes a certain density. In a very dense city center is only room for pedestrians and not for traffic, in some cases except for the tram. Though, these areas must be always accessible to emergency services. Waste removal, deliveries and parking must be solved differently, for example on the inner space of blocks or by introducing strict time slots. Every city also needs space for events such as concerts, fairs, etcetera. Accessibility is more important than a central location.

Herman van den Bosch's picture #Citizens&Living
Sophie van der Ploeg, Community Manager & Program Lead Digital at Amsterdam Smart City, posted

Transition Day 2023: Digital identity and implementing new electronic identification methods

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The Digital Government Act (Wet Digitale Overheid) aims to improve digital government services while ensuring citizens' privacy. An important part of this law is safe and secure logging in to the government using new electronic identification methods (eIDs) such as Yivi (formerly IRMA). The municipality of Amsterdam recently started a pilot with Yivi. Amsterdam residents can now log in to “Mijn Amsterdam” to track the status of complaints about public area’s. But how do you get this innovation, which really requires a different way of thinking, implemented?

Using the Change Curve to categorise barriers

At the Transition day (June 2023), Mike Alders (municipality of Amsterdam) invited the Amsterdam Smart City network to help identify the barriers and possible interventions, and explore opportunities for regional cooperation. Led by Coen Smit from Royal HaskoningDHV, the participants identified barriers in implementing this new technology from an organisational and civil society perspective. After that, the participants placed these barriers on a Change Curve, a powerful model used to understand the stages of personal transition and organization stage. Using the Change Curve, we wanted to give Mike some concrete guidance on where to focus his interventions on within the organisation. The barriers were categorised in four phases:

  1. Awareness: associated with anxiety and denial;
  2. Desire: associated with emotion and fear;
  3. Knowledge & ability: associated with acceptance, realisation and energy;
  4. Reinforcement: associated with growth.

Insights and next steps

In the case of digital identity and the implementation of eID’s, such as Yivi, it appears that most of the barriers are related to the first phase of awareness. Think of: little knowledge about digital identity and current privacy risks, and a lack of trust in a new technology. Communication is crucial to overcome barriers in the awareness. To the user, but also internally to employees and the management. Directors often also know too little about the topic of digital identity.

By looking at the different phases in the change process, we have become aware of the obstacles and thought about possible solutions. But we are still a long way from full implementation and acceptance of this new innovation. For that, we need different perspectives from business, governments and knowledge institutions. This way, we can start creating more awareness about digital transformations and identity in general, which will most likely lead to wishes for more privacy-friendly and easier way of identifying online. Besides focusing on creating more awareness about our digital identity, another possible next step is to organise a more in-depth session (deepdive) with all governmental organisations in the Amsterdam Smart City network.

Do you have any tips or questions in relation to Mike’s project about Digital Identity and electronic Identification? Please get in touch with me through sophie@amsterdamsmartcity.com or leave a comment below.

Sophie van der Ploeg's picture #DigitalCity
Ivanna Vinnicsuk, Content Marketer at Digital Society School, posted

Smart City Haarlemmermeer - Digital Society School project

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In large and diverse public organizations like the Gemeente Haarlemmermeer, communication can sometimes be hindered by silos. Different departments or teams in the organization may work independently leading to a lack of information sharing and coordination. With so many channels and platforms available, it can be difficult to filter out the information that is relevant and important to employees. This can lead to information overload and make it difficult for employees to stay updated on important updates.

Thus, the trainee team from the Digital Transformation Traineeship Programme at Digital Society School embarked on a challenge on how Gemeente Haarlemmermeer can be facilitated to become a smarter, more connected, transparent and digitally inclusive organisation.

Read more about the project on the website of Digital Society School!

Ivanna Vinnicsuk's picture #DigitalCity
Julie Chenadec, Relationship Development Manager at Aknostic, posted

Clouds of Europe, EKS clusters and Security Compliance

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In this meetup hosted by Aknostic, we will be diving into some of our favorite subjects: Clouds of Europe, EKS clusters, and Security Compliance.

The meetup will start at 17:30 with some snacks and drinks, so everyone can get to know each other.

At 18:15, we will start our program with 3 sessions (around 20 min each). We will be wrapping up the event with pizzas and beers, so you have time to enjoy discussions while eating pizzas.

We will have 3 talks on our agenda:
- First talk: Building the Clouds of Europe, one cloud at a time.
- Second talk: Managing dozens of EKS clusters the Gitops way
- Third talk - Setting up a CI/CD pipeline solution for a client's use case

Register here: https://aknostic.com/meetup-aknostic/

Julie Chenadec's picture Meet-up on May 25th
Amsterdam Economic Board, posted

TOMAS Connect: Tech Talent speed-dating

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De gemeente Amsterdam, het initiatief TOMAS en Amsterdamse tech-academies slaan de handen ineen en organiseren een speed-dating hiring event voor snelgroeiende bedrijven die op zoek zijn naar divers talent.

Tijdens dit evenement komen bedrijven in contact met 50 software & data engineers die onlangs zijn afgestudeerd of op het punt staan af te studeren aan een van de topacademies van Bit academyCodamLe WagonSALT of Techgrounds. In totaal hebben deze academies meer dan 2000 mensen (om)geschoold die als junior professionals de IT-banenmarkt hebben betreden.

Benieuwd geworden? Bekijk het volledige programma en meer informatie over het Tech Talent speed-dating event.

Amsterdam Economic Board's picture Meet-up on May 25th
Angela Lopez, Marketing , posted

Campus tour: Discover our Amsterdam Campus and tech courses

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To book a Campus tour, reserve your spot here

Come and explore Le Wagon's campus in Amsterdam during a private Campus Tour with our Student Advisor, Olivia.

Get a firsthand look at our courses, and our campus and ask all of your questions.
Don't miss this opportunity to boost your career and join our community of 20,000 alumni.

About Le Wagon
Le Wagon is a global leader in immersive tech training.
Our mission is to train people from all backgrounds in coding, data and product skills, give them the best learning experience of their life, and help them accelerate in their career and change their life.

We also help companies become more data-driven by leveraging their data and unlocking their employees’ potential through corporate training.
Founded in Paris in 2013, Le Wagon now has campuses in +40 cities across 25 countries, including global tech hubs such as Berlin, London, Tokyo, Shanghai, Singapore, and Sao Paulo. Most importantly, Le Wagon is a community of 18,000+ graduates- from all walks of life, including many entrepreneurs (who created 180+ tech startups and raised $862M+ globally), career changers, and digital nomads.

Angela Lopez's picture Meet-up on May 24th
Sophie van der Ploeg, Community Manager & Program Lead Digital at Amsterdam Smart City, posted

Demoday #19: CommuniCity worksession

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Without a doubt, our lives are becoming increasingly dependent on new technologies. However, we are also becoming increasingly aware that not everyone benefits equally from the opportunities and possibilities of digitization. Technology is often developed for the masses, leaving more vulnerable groups behind. Through the European-funded CommuniCity project, the municipality of Amsterdam aims to support the development of digital solutions for all by connecting tech organisations to the needs of vulnerable communities. The project will develop a citizen-centred co-creation and co-learning process supporting the cities of Amsterdam, Helsinki, and Porto in launching 100 tech pilots addressing the needs of their communities.

Besides the open call for tech-for-good pilots, the municipality of Amsterdam is also looking for a more structural process for matching the needs of citizens to solutions of tech providers. During this work session, Neeltje Pavicic (municipality of Amsterdam) invited the Amsterdam Smart City network to explore current bottlenecks and potential solutions and next steps.

Process & questions

Neeltje introduced the project using two examples of technology developed specifically for marginalised communities: the Be My Eyes app connects people needing sighted support with volunteers giving virtual assistance through a live video call, and the FLOo Robot supports parents with mild intellectual disabilities by stimulating the interaction between parents and the child.

The diversity of the Amsterdam Smart City network was reflected in the CommuniCity worksession, with participants from governments, businesses and knowledge institutions. Neeltje was curious to the perspectives of the public and private sector, which is why the group was separated based on this criteria. First, the participants identified the bottlenecks: what problems do we face when developing tech solutions for and with marginalised communities? After that, we looked at the potential solutions and the next steps.

Bottlenecks for developing tech for vulnerable communities

The group with companies agreed that technology itself can do a lot, but that it is often difficult to know what is already developed in terms of tech-for-good. Going from a pilot or concept to a concrete realization is often difficult due to the stakeholder landscape and siloed institutions. One of the main bottlenecks is that there is no clear incentive for commercial parties to focus on vulnerable groups. Another bottleneck is that we need to focus on awareness; technology often targets the masses and not marginalized groups who need to be better involved in the design of solutions.

In the group with public organisations, participants discussed that the needs of marginalised communities should be very clear. We should stay away from formulating these needs for people. Therefore, it’s important that civic society organisations identify issues and needs with the target groups, and collaborate with tech-parties that can deliver solutions. Another bottleneck is that there is not enough capital from public partners. There are already many pilots, but scaling up is often difficult.. Therefore solutions should have a business, or a value-case.

Potential next steps

What could be the next steps? The participants indicated that there are already a lot of tech-driven projects and initiatives developed to support vulnerable groups. A key challenge is that these initiatives are fragmented and remain small-scale because there is insufficient sharing and learning between them. A better overview of what is already happening is needed to avoid re-inviting the wheel. There are already several platforms to share these types of initiatives but they do not seem to meet the needs in terms of making visible tested solutions with most potential for upscaling. Participants also suggested hosting knowledge sessions to present examples and lessons-learned from tech-for-good solutions, and train developers to make technology accessible from the start. Legislation can also play a role: by law, technology must meet accessibility requirements and such laws can be extended to protect vulnerable groups. Participants agreed that public authorities and commercial parties should engage in more conversation about this topic.

In response to the worksession, Neeltje mentioned that she gained interesting insights from different angles. She was happy that so many participants showed interest in this topic and decided to join the session. In the coming weeks, Neeltje will organise a few follow-up sessions with different stakeholders. Do you have any input for her? You can contact me via sophie@amsterdamsmartcity.com, and I'll connect you to Neeltje.

Sophie van der Ploeg's picture #DigitalCity
Beep for Help, Direct hulp aan huis. Oplossingen voor een fijn thuis. , posted

Beep for Help, direct hulp aan huis

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Beep for help ontzorgt alle Amsterdammers die wel wat hulp thuis kunnen gebruiken.
De oplossing voor ouderen die prettig thuis willen blijven wonen, overbelaste mantelzorgers of mensen die meer tijd willen voor ontspanning.
Makkelijk boeken van hulp bij boodschappen, koken, schoonmaken, tuinieren, huisdieren of gezelschap. Zonder wachtlijsten. Simpel en snel. Wij zijn er trots op een Amsterdamse startup te zijn. Wij werken graag samen met andere organisaties om elkaar te versterken. Neem contact op voor de mogelijkheden.

Beep for Help's picture #DigitalCity
NEMO Science Museum, posted

Workshop - Klimaatmythes ontkracht

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Hoe herken je desinformatie?

Op social media gaat veel klimaatdesinformatie rond. Wat betekent dit voor ons klimaatgedrag, nu en in de toekomst? In de workshop Klimaatmythes ontkracht gaan we hiermee aan de slag.
Sinds de overname van Twitter door Elon Musk is het aantal misleidende tweets rondom klimaatverandering sterk toegenomen, zo blijkt uit een onderzoek van de Britse krant The Times. Daarnaast kampen we met een groeiend aantal bots dat klimaatdesinformatie verspreid. Dat maakt dat een groeiende groep mensen in aanraking komt met foutieve of misleidende informatie. Hoe moeten we daarmee omgaan? Die vraag staat centraal tijdens de workshop Klimaatmythes ontkracht die het lectoraat Journalistiek en Innovatie van Fontys organiseert in De Studio van NEMO.

In de workshop gaan journalisten en onderzoekers van het Fontys lectoraat Journalistiek en Innovatie in op verschillende vormen van desinformatie, manieren en tools om dit te herkennen en om jezelf weerbaarder te maken tegen de invloed van foutieve informatie.

Over het Fontys lectoraat Jounalistiek

Het Fontys lectoraat Journalistiek en Verantwoorde Innovatie richt zich op het razendsnel veranderende journalistieke landschap. Binnen het lectoraat worden hedendaagse journalistieke uitdagingen door de lens van opkomende technologieën bekeken.
Danielle Arets (lector Journalistiek en Innovatie) verzorgt de workshop Klimaatmythes ontkracht. Samen met Marije Arentze (factcheck expert), Marius Brugman (journalist onderzoeker) en Fleur Hendrickx (journalist-onderzoeker) gaan zij dieper in op de verschillende vormen van desinformatie. Aan de hand van voorbeelden en analyses weet jij straks als geen ander hoe je desinformatie herkent.


Voor een bezoek aan deze workshop in De Studio reserveer je een ticket via de website van NEMO. De toegangsprijs is € 7,50.

De workshop start om 20.00 uur en en duurt ongeveer 2 uur. Voorafgaand aan de workshop kun je vanaf 19.00 uur de tentoonstelling Energy Junkies bezoeken.
Op vertoon van een kortingspas ontvangen pashouders voorafgaand aan de activiteit een gratis drankje. Deelnemende passen zijn: Museumkaart, VriendenLoterij VIP-KAART, Stadspas Amsterdam, CJP pas en Collegekaart.
De Studio van NEMO is een extra locatie van NEMO Science Museum op het Marineterrein in Amsterdam. De programmering is speciaal voor volwassenen.

NEMO Science Museum's picture Masterclass / workshop on May 25th
Max Kortlander, Writer and Researcher at Waag, posted

The Public Stack: a Model to Incorporate Public Values in Technology

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Public administrators, public tech developers, and public service providers face the same challenge: How to develop and use technology in accordance with public values like openness, fairness, and inclusivity? The question is urgent as we continue to rely upon proprietary technology that is developed within a surveillance capitalist context and is incompatible with the goals and missions of our democratic institutions. This problem has been a driving force behind the development of the public stack, a conceptual model developed by Waag through ACROSS and other projects, which roots technical development in public values.

The idea behind the public stack is simple: There are unseen layers behind the technology we use, including hardware, software, design processes, and business models. All of these layers affect the relationship between people and technology – as consumers, subjects, or (as the public stack model advocates) citizens and human beings in a democratic society. The public stack challenges developers, funders, and other stakeholders to develop technology based on shared public values by utilising participatory design processes and open technology. The goal is to position people and the planet as democratic agents; and as more equal stakeholders in deciding how technology is developed and implemented.

ACROSS is a Horizon2020 European project that develops open source resources to protect digital identity and personal data across European borders. In this context, Waag is developing the public stack model into a service design approach – a resource to help others reflect upon and improve the extent to which their own ‘stack’ is reflective of public values. In late 2022, Waag developed a method using the public stack as a lens to prompt reflection amongst developers. A more extensive public stack reflection process is now underway in ACROSS; resources to guide other developers through this same process will be made available later in 2023.

The public stack is a useful model for anyone involved in technology, whether as a developer, funder, active, or even passive user. In the case of ACROSS, its adoption helped project partners to implement decentralised privacy-by-design technology based on values like privacy and user control. The model lends itself to be applied just as well in other use cases:

  • Municipalities can use the public stack to maintain democratic approaches to technology development and adoption in cities.
  • Developers of both public and private tech can use the public stack to reflect on which values are embedded in their technology.
  • Researchers can use the public stack as a way to ethically assess technology.
  • Policymakers can use the public stack as a way to understand, communicate, and shape the context in which technology development and implementation occurs.

Are you interested in using the public stack in your own project, initiative, or development process? We’d love to hear about it. Let us know more by emailing us at publicstack@waag.org.

Max Kortlander's picture #DigitalCity
Amsterdam Smart City, Connector of opportunities at Amsterdam Smart City, posted

Programma voor Demodag #19 – Energie, Circulair, Mobiliteit en Digitaal

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Op donderdag 23 maart organiseert Amsterdam Smart City een Demodag rondom onze vier transitiethema’s: energie, circulair, mobiliteit en digitaal. Er staan weer veel mooie initiatieven en vraagstukken op het programma die we met ons netwerk gaan verdiepen en verrijken. De Demodag vindt plaats bij DB55, een inspirerende locatie in de Amsterdam Houthavens waar innovatie, onderwijs, sport, gezondheid en kunst samenkomen.

Demodagen zijn onderdeel van ons innovatieproces en bedoeld om de voortgang van verschillende innovatieprojecten te stimuleren, hulpvragen op tafel te leggen, dilemma's te delen en anderen te betrekken bij projecten of uitdagingen. Dit gebeurt in de vorm van zogenaamde ‘pitches’, met een korte hulpvraag aan de hele groep, en in werksessies waarin we een aantal vragen met een kleine groep wat grondiger behandelen. Meer informatie over wat de demodagen precies zijn en waarom je mee wilt doen, vind je hier.

Klinkt het programma interessant? Je bent welkom om aan te sluiten. Laat het ons weten in de comments of mail naar info@amsterdamsmartcity.com. De Demodag is van 14:00-16:30 met een borrel na afloop.


Bewustwordingsmatrix - Susan van Esch en Bas Schilder (phbm)
In deze pitch voegen we een gereedschap toe aan jouw Toolbox voor Smart City-vraagstukken; het BewustwordingsModel. Dit model maakt de positie en wensen van jou en de ander expliciet en voorkomt dat er ruis ontstaat over het niveau van ‘slimheid’ in de leefomgeving. Hoe slim is de ideale leefomgeving wat jou betreft, nu en in de toekomst? Wat betekent dat voor o.a. je strategie, diensten en technologie?

FIXbrigade – Bas Ruis (FIXbrigade Amsterdam)
De FIXbrigade is een leer-werktraject en helpt mensen met een krappe beurs om hun huis beter te isoleren. Daarvoor geven ze praktische tips én voeren ze de benodigde isolerende maatregelen uit. Bas vertelt in zijn pitch meer over het leer-werktraject, de behaalde resultaten tot nu toe en de toekomstplannen van de FIXbrigade.

CIRCOLLAB - Yanti Slaats (Hogeschool van Amsterdam)
CIRCOLLAB is een consortium van 33 partners, gericht op het identificeren welke technologische, sociale, economische en creatieve innovaties er in de Metropool Regio Amsterdam (MRA) nodig zijn om veranderingen in een stroomversnelling te brengen en hoe deze met interdisciplinair praktijkgericht onderzoek te realiseren zijn. Yanti vertelt ons meer over deze samenwerking.

Urban Benchmark methodology – Mariana Garcia Espindola (World Benchmarking Alliance)
(Pitch in English) The World Benchmarking Alliance will translate SDG-11 and The New Urban Agenda into a roadmap for the private sector, outlining the clear commitments that companies must make to help transform our urban system. This will open the door for innovative initiatives to ignite and spread, so that the cities of our future are cities that work for everyone. Mariana introduces the Urban Benchmark methodology and invites Amsterdam Smart City partners and network to contribute to its development.


Digitaal | CommuniCity – Neeltje Pavicic (gemeente Amsterdam)
De gemeente Amsterdam wil dat iedereen kan profiteren van de kansen en mogelijkheden van digitalisering. Binnen het CommuniCity project worden in de komende drie jaar door heel Europa honderd pilots uitgevoerd om technologische oplossingen te ontwikkelen voor en met kwetsbare gemeenschappen. Hoe zorgen we ervoor dat de behoeften en uitdagingen van deze doelgroepen beter in beeld zijn? En hoe koppelen we toepassingen die tech bedrijven hiervoor hebben aan maatschappelijke organisaties die een digitale oplossing zoeken? Gemeente Amsterdam onderzoekt hoe we de behoeften van kwetsbare gemeenschappen beter kunnen matchen aan tech partijen en hun oplossingen. We nodigen het Smart City netwerk uit om de huidige knelpunten samen met ons te onderzoeken, de rol van de gemeente te verkennen, en oplossingen te bedenken. Denk je met ons mee?

Mobiliteit | Mobility as a Commons – Jop Pék (gemeente Amsterdam)
Wil de stad haar ambities halen op het gebied van autoluw én sociaal blijven dan zal er iets moeten veranderen. Coöperatieve deelmobiliteit of Mobility as a Commons (MaaC), waarbij voertuigen in beheer en bezit zijn van Amsterdammers, kan kansen bieden voor bewoners en de stad. De gemeente Amsterdam vertelt jullie graag meer over het concept, de aanpak van het project en hoe de Europese samenwerking tot stand is gekomen. Ook willen zij graag met jullie reflecteren op het project, wat er nodig is voor een paradigmashift binnen de mobiliteitssector en andere projecten die relevant zijn.

Energie | Impact in kaart brengen van 15% GasTerug – Laetitia Stuijt (Amsterdam Economic Board)
Vanuit het Actienetwerk 15% GasTerug wordt sinds het uitbreken van de oorlog in Oekraïne gewerkt aan het structureel versnellen van energiebesparing. In januari is het doel van 15%GasTerug gehaald, maar wat betekent dat precies? Welke impact hoort daarbij en op welke niveaus? Hoe haal je de benodigde data op uit data-blind-spots? En hoe vertaal je de impact naar een helder verhaal? Voor de voortzetting van 15%GasTerug is het van belang dat de resultaten goed in kaart worden gebracht. Actienetwerk 15%GasTerug wil daar graag over in gesprek met het netwerk tijdens deze werksessie.

Circulair | CircuLaw – Romy Snijders, Yvonne de Meij van Streefkerk en Arjan Hassing (gemeente Amsterdam)
De circulaire transitie schiet nog niet erg op. Als we doorgaan zoals we nu bezig zijn, worden de 2030 halveringsdoelstellingen voor materiaal nooit gehaald. Meer ‘drang en dwang’ is nodig, maar slechts 1% van de beleidsinstrumenten van decentrale overheden is van dwingend van karakter. CircuLaw wil hier verbetering in brengen, door juridische instrumenten aan te bieden en beleidsmakers, projectleiders en inkopers te helpen bij de toepassing ervan. Graag halen zij perspectieven vanuit de markt, overheid en kennisinstellingen op om CircuLaw verder te ontwikkelen. Hierbij ligt de focus op: wat is precies een goede manier om regelgeving toe te passen?

Foto door Dieuwertje van der Stoep / Meisje met de camera

Amsterdam Smart City's picture Demodag on Mar 23rd
Jacqueline Verheugen, Community manager at Marineterrein Amsterdam, posted

AI Hackathon

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In 2022 heeft Artificial Intelligence een enorme sprong voorwaarts gemaakt. Het kan schilderen, coderen, grappen maken, poëzie schrijven, moeilijke vragen beantwoorden, lesgeven, argumenteren, luisteren en praten. En wat AI nu nog niet kan, zal het waarschijnlijk snel leren. Het is alsof we in de toekomst zijn beland die we we pas over tien jaar hadden verwacht. De technologische verschuiving die AI teweeg brengt is gigantisch.

Tijdens deze hackathon ga je ontdekken hoe AI je leven zal beïnvloeden, door het bouwen van je eigen AI Assistent: stel je voor, voortdurend een robot aan je zijde.

Dit event wordt gehost door organisaties op het Marineterrein: Codam, Growth Tribe, TechLeap en Universiteit van Nederland.

Let op: er is beperkt plaats, daarom wordt aan je gevraagd om eerst een intakeformulier in te vullen.

Hackathon from Feb 10th to Feb 11th
Anna Trap, Communicator at Waag, posted

Waag Open: Installeer je eigen server

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Neem het heft in eigen handen en word onafhankelijk van de extractieve businessmodellen van grote bedrijven die een cloud aanbieden. Tijdens Waag Open op donderdag 2 maart leer je hoe je de cloud verlaat door je eigen server te bouwen.

Als we nu willen samenwerken aan dezelfde bestanden, dan werken we vaak in de cloud. De cloud laat ons gemakkelijk bestanden delen, videogesprekken voeren en meetings inplannen in elkaars agenda. De cloud is een service die meestal door een bedrijf wordt geleverd. Het verbindt en synchroniseert verschillende computers met elkaar.

De term ‘cloud’ is vaag en impliceert iets lichts en immaterieels. Klopt dat wel? Achter een cloud liggen fysieke ruimtes vol met servers, kabels, computers en infrastructuur. Er is niks licht, immaterieel of mystiek aan een datacenter.

Alles wat je op Google Drive opslaat, wordt geanalyseerd om een profiel over je te maken, wat uiteindelijk wordt verkocht om je gepersonaliseerde reclame te tonen. Veel mensen zijn zich wel bewust van dit soort praktijken. Maar hoe ontsnap je aan dit soort ogenschijnlijke 'gratis' tools. Voor veel mensen geldt dat het gevaar van extractieve businessmodellen niet opweegt tegen het gemak van de gebruiksvriendelijke interfaces van een service zoals Google Drive.

Om het heft terug in eigen hand te nemen gaan we tijdens deze Waag Open aan de slag met het bouwen van je eigen server. Vroeger het domein van code-ninjas en nachtelijke nerds, maar nu voor iedereen binnen handbereik. Tijdens de workshop laat Douwe Schmidt zien hoe je je eigen server inricht, onderhoudt en gebruikt.


  • Een laptop met MacOS of Linux (helaas is er geen Windows support)
  • Een oplader of volledig opgeladen accu


19:30 - 19:45 Welkom & introductie door Waag
19:45 - 21:15 Workshop door Douwe Schmidt: aan de slag met een eigen server
21:15 - 21:30 Plenaire samenvatting van de ervaringen en inzichten
21:30 - 22:00 Afronding en vragen

Dit evenement is in het Nederlands.

Wat je tijdens de workshop zult leren:

  • Wat is een (virtuele private) server?
  • Hoe krijg ik toegang tot mijn server?
  • Hoe geef ik mijn familie en vrienden toegang?
  • Hoe installeer ik Nextcloud?
  • Wat kan ik met een eigen server?

Waag Open

Elke eerste donderdagavond van de maand opent Waag haar deuren! Kom langs om te discussiëren en te doen. Want we gaan niet alleen in discussie over maatschappelijke thema's en de toekomst - je leert daarnaast ook altijd iets praktisch. Iets dat je altijd al hebt willen uitproberen, zoals de 3D-printer in het FabLab, of juist iets dat je nooit had verwacht, zoals uitpluizen hoe DNA in elkaar zit in ons biotech-lab. Waag Open vindt plaats in (een van) de maakplaatsen op de eerste en tweede verdieping van het historische Waaggebouw op de Nieuwmarkt.

Mocht je krap bij kas zitten en wel graag aan dit evenement willen deelnemen, neem dan contact op met tanja [@] waag [punt] org.

<em>Met dank aan de sponsoring van Greenhost kunnen de eerste 30 deelnemers aan de slag met het inrichten van een eigen server en die vervolgens 3 maanden onderhouden en gebruiken.</em>

Meet-up on Mar 2nd
Sophie van der Ploeg, Community Manager & Program Lead Digital at Amsterdam Smart City, posted

Responsible digitalisation challenge: How to make digital systems more human-centric?

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Technological and innovative developments are moving faster than ever before. As a government, you want and need to keep up with these developments. At the same time, the use of digitalisation and data often leads to undesired results, increasing the distance between citizens/entrepreneurs and the government.

The municipality of Haarlemmermeer is shifting her focus from 'the system is central, people have to become more digitally savvy to 'people are central, our systems have to become human-centric’. The underlying question is: how do you really put people at the centre of digitalisation and the design of digital systems?

Do you want to know more or contribute to this challenge? Contact me via sophie@amsterdamsmartcity.com or let me know via the comments below.

Project’s current phase

Jeroen Brink and Christine Groothuis from the municipality of Haarlemmermeer introduced this challenge to the Amsterdam Smart City network on the 7th of November, 2022. During a co-creation session, we discussed that there are two main elements of this complex challenge that we would like to focus on. On the one hand, we’re talking about a radical and fundamental shift. A different way of thinking within governmental institutions. This shift requires a more philosophical and substantive conversation about how we would like our digital public space and systems to look like. But on the other hand, we want to think big but also start small. Therefore, the municipality of Haarlemmermeer would like to embrace a real-life case to bring human-centred digital systems to life.

On the 1st of December, we organised a follow-up session with Amsterdam Smart City partners. During this session, Max Kortlander (Waag) presented the Public Stack. This project puts the public value at the centre to create open, democratic and sustainable digital public spaces. Following this introduction, we did a futures-thinking exercise led by Sacha van Tongeren (Kennisland), to think about how we want the digital public space to look like in the future. And additionally, we used empathy maps to synthesize our collective knowledge about our audience, which brought us closer to a common understanding of who they are.

Sophie van der Ploeg's picture #Citizens&Living
Samara Zuckerbrod, Sustainability Policy , posted

Climate Actions Systems is #hiring a remote Executive Director AND a remote Climate Project Manager!

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Climate Action Systems is a non-profit organization uniting efforts to resolve the climate crisis by creating a powerful network of impact. Our Planet app is a platform that connects its users with people, ideas and resources to help them make progress toward their climate goals. Our mission is to reverse climate change in a single generation through the connective and catalyzing power of Planet. Our focus is on community activation—creating effective collaboration among disparate groups and individuals pursuing a climate goal that none can reach alone.

Learn more about each position below. 

Executive Director description: https://lnkd.in/gCimme83

Climate Project Manager description: https://lnkd.in/gxAJYgkK

We look forward to your application 😄

Samara Zuckerbrod's picture #Citizens&Living
Mari Fujiwara, Project Leader at Digital Society School, posted

Final Showcase at Digital Society School

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In the last 20 weeks, our digital transformation design trainees from all over the world learned, experimented, and prototyped to envision what the future holds for us to pursue a more just and sustainable society. The topics vary from Hybrid Democracy, Digital Twin, Design across Cultures, to EdTech for Social Change.

RSVP here (online or in person)
Feel free to invite your network and whoever might be interested! 
🎯Digital Society School is an empathetic learning community where you get to connect with experts and like-minded people who are striving to create a better future in education, sustainability, design, and more.

For more information on our current projects, visit our website.

We cannot wait to welcome you for co-creating and rethinking our values to make a positive social impact!

Mari Fujiwara's picture Meet-up on Jan 18th
Anoop Kumar Jha, Architect Planner, MSc. (Infrastructure & Smart Cities) , posted

Request for thesis opportunity -Resolved

[Update March 2023: Status- Resolved. Found one thesis research opportunity under LDE Lab, on subject of circular economy. Also got opportunity to meet some smart city experts through this post. Thanks everyone for time and support]

I am a masters student at Institute for Housing and Urban Development Studies (IHS), Erasmus University Rotterdam. My specialisation subject under Urban Management and Development programme is "Infrastructure and Smart Cities". I am also an Architect and Urban Planner with reasonable past work experience of working with planning consultancy and consulting engineering firms.

I am looking for opportunity to work/collaborate with either government agency, private organisations, start-ups or research agencies in Netherlands in any ongoing or planned project or research for my thesis research early next year 2023, in one or combination of following research areas including smart city, urban infrastructure, mobility, sustainability, policy or governance. Any lead in this regard will be very helpful. I can be reached through LinkedIn at (www.linkedin.com/in/anoopjha) or by email anoop.jha@gmail.com

Thanks and Regards

Anoop Kumar Jha's picture #DigitalCity