#User involvement

Topic within Digital City
Marcel Scheel, Marketing Manager , posted

Smart Rioolvallen Webinar, Rattenoverlast meetbaar én effectief voorkomen

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Vele steden hebben de overlast van ratten beheersbaar gekregen met de Smart Rioolvallen. In deze webinar vertellen we waarom rattenoverlast toeneemt, waarom traditionele bestrijding vaak te kort schiet. Benieuwd welke Smart Cities al gebruik maken van de slimme oplossingen van Anticimex? Met Rando Kromkamp en Smart City Specialist Marcel Scheel. Kosteloos en anoniem

Marcel Scheel's picture Online event from Jan 25th to Jan 27th
Jet van Eeghen, Online communication advisor at Amsterdam Economic Board, posted

Vacatures voor Projectmedewerker en een Secretaresse

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Vind jij het leuk om met verschillende acties tegelijkertijd bezig te zijn? Ben je goed in plannen, een denker én een doener? En ook nog eens heel handig met allerlei programma’s en tools? Amsterdam Economic Board zoekt een Projectmedewerker zoals jij voor 32-40 uur per week. Stuur ons uiterlijk 24 januari je CV en motivatie.

House of Skills is op zoek naar ondersteuning op administratief en organisatorisch vlak. Ben jij een goede Secretaresse, houd je van werken in een hecht team met heel verschillende mensen en zoek je een baan voor 32 uur per week? Reageer dan uiterlijk maandag 17 januari.

Jet van Eeghen's picture #DigitalCity
Leonardo Passos, social entrepreneur , posted

The Creative Industry Program's

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The Creative Industry Program's main objective is to enhance creative skills in all segments of the industry, stimulating the emergence of new business opportunities, in addition to offering business representation, professional education and technology for various creative sectors.

The Program works in the development of industries through forums, and through the articulation of a network that includes universities, development agencies, government and private initiative, and creative networks. Internationally, the Creative Industry Program is a reference for countries and international organizations.

Based on the needs and opportunities identified in the economic context, the Program works to develop innovative skills, in order to create a favorable environment for business.

The Creative Industry Program seeks to develop the potential of creative entrepreneurship networks, in addition to promoting distribution through communication channels.

to know more
Send us an email to motivaco@gmail.com

Leonardo Passos's picture #DigitalCity
Amsterdam Smart City, Connector of opportunities at Amsterdam Smart City, posted

Vacancy: Community manager & Program officer Digital at Amsterdam Smart City (in Dutch)-CLOSED

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Ben jij expert op gebied van online community management? Wil jij onze on- en offline community laten groeien en meer betrokken maken? En wil je bijdragen aan het versnellen van de transities op het gebied van mobiliteit, energie, circulaire economie en verantwoorde digitalisering?

Kom dan het Amsterdam Smart City team versterken!

Gezocht: Community manager & Programmamedewerker Digitaal - Amsterdam Smart City (32-40 uur p/w)

Wie zijn wij?
Amsterdam Smart City is een onafhankelijk innovatieplatform dat innovatieve bedrijven, kennisinstellingen, overheden en proactieve bewoners samenbrengt en vorm geeft aan de stad en regio van de toekomst.

Wij zijn ervan overtuigd dat de veranderingen die nodig zijn voor vooruitgang alleen gerealiseerd kunnen worden door samen te werken. Al onze activiteiten zijn daarom gericht op het faciliteren van ontmoeting, interactie en samenwerking, zodat partijen samen tastbare, duurzame innovaties tot stand kunnen brengen. Amsterdam Smart City richt zich met name op de vier thema’s mobiliteit, de digitale stad, energie en circulaire economie.

Het Amsterdam Smart City team zorgt voor verbinding. We brengen partners en partijen bij elkaar, zorgen voor waardegedreven innovaties, op een creatieve manier. Het team bestaat uit zes teamleden, die vanuit hun eigen taakgebied nauw met elkaar én met onze partners samenwerken. Eén van onze pijlers daarin is onze (inter)nationale community. De leden van onze community ontmoeten elkaar, zowel offline als online, op ons platform www.amsterdamsmartcity.com.

Wat ga je doen?
Je zet je in op het community management, met een focus op het nog verder versterken van de synergie tussen de community en de activiteiten van onze partners. Je maakt gebruik van data om mogelijkheden voor groei en ontwikkeling van het platform te identificeren. Daarnaast werk je met onze partners aan het aanjagen van innovaties binnen het Transitiepad Digitaal. Binnen dit Transitiepad werken onze partners samen aan verantwoorde digitalisering, met als doel het maken van leefbare straten en steden. Je ondersteunt hun processen en legt ook daar verbindingen met de community.

Taken
• Je ontwikkelt de community strategie en vertaalt deze naar community doelstellingen.
• Je slaat een brug tussen de (online/offline) community en partners.
• Je zorgt voor een inhoudelijk relevant en technisch goed functionerend online platform dat de community verbindt en aanjaagt.
• Je stuurt het bureau aan dat de website beheert.
• Je ontwikkelt het publieke evenementenplan; bijeenkomsten waarmee we onze community en partners activeren en verbinden. Je zorgt voor de uitvoering hiervan, samen met anderen.
• Je coördineert een eigen transitiepad en monitort de voortgang van projecten binnen dit transitiepad.
• Je verbindt, mobiliseert en activeert partners tot het ontplooien van activiteiten en deelname aan partnerevenementen.

Profiel
• WO/HBO werk- en denkniveau.
• Minimaal 3 jaar ervaring met community management en met de ontwikkeling en het beheer van websites.
• Kennis van en ruime ervaring met diverse communicatiemiddelen on- en offline.
• Ervaring met het organiseren van publieke evenementen.
• Uitstekende beheersing van de Nederlandse en Engelse taal in woord en geschrift.
• Een nieuwsgierige en enthousiaste instelling die anderen aanzet tot actie.
• Initiatiefrijk en resultaatgericht.
• Werkt graag samen met een team en met externe stakeholders.
• Affiniteit met stedelijke ontwikkeling, technologie, innovatie en duurzaamheid.

Wat bieden wij?
Wij bieden je een fijne werkplek op het Marineterrein in Amsterdam, met een informele en collegiale sfeer. Op dit moment werken we uiteraard veel thuis. We zijn een klein team (6 personen) dat nauw met elkaar samenwerkt. Daarnaast werken we intensief samen met een groep gedreven mensen die zich inzetten voor een duurzame stad en regio, voor iedereen. Het is een regionale, nationale én internationale werkomgeving waarin je eigen inbreng en proactiviteit zeer gewaardeerd worden.

Het betreft een functie voor 32-40 uur per week. De startdatum is idealiter 1 februari a.s. Je start met een dienstverband voor de periode van een jaar met uitzicht op vaste verlenging. We hanteren een bruto startsalaris van 3.950 tot max 4.285,32 euro bij een 40urige werkweek.

Interesse gewekt?
Vind je dit goed klinken? Dan horen we graag van je! Stuur je CV en een korte motivatie voor 10 januari 2022 naar: info@amsterdamsmartcity.com. Als we je uitnodigen voor een gesprek, zal dit plaatsvinden op 17 januari a.s. De tweede gespreksronde staat gepland op 21 januari a.s.

Hopelijk spreken we elkaar snel!

Amsterdam Smart City's picture #DigitalCity
Marije Poel, Programma manager at Amsterdam University of Applied Sciences, posted

We can navigate wickedness together

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On the 25 and 26st of November the Amsterdam Smart City network worked together to tackle big wicked problems that exist in the region. But is it even possible to tackle wicked problems? In a masterclass on the first day, initiated by the ASC wicked problems team, Marije Poel (HvA) and Nora van der Linden (Kennisland) tried to change the perspective: what if we aim to navigate wickedness together?

While we work on big and complex issues like the energy transition or the digital transition, we try to get a grip on problems and come up with a structured plan or linear project. But that approach is not always in line with reality, where we struggle with complex, unstructured and undefined messiness. In this masterclass,  we shared a perspective on the character of wicked problems and on the consequences of working on these kind of challenges. Most of the participants recognised the reflexes we have, trying to master or control a wicked problem and come up with a concrete solution.

To give some perspective on how to deal with wickedness, we presented some overall strategies on navigating in wickedness. We suggested to make room for little mistakes (to prevent big ones), invite different perspectives and voices to the table, to be adaptive all along the way, and create time and space for reflection and learning.

The Wicked problems team got positive feed back on the workshop, leading to the idea next time we might dive a bit deeper into this topic and try to apply one or more concrete approaches and tools to navigate around wickedness.

We continue learning and sharing learnings about wickedness in the ASC network. Therefore we are open to work with wicked cases. So, Is your organization a partner of Amsterdam Smart City and do you deal with wicked problems? Let the Wicked Problems know and find out if we can inspire you and find innovative ways to navigate through them together. You can contact Francien who is coordinating this team from the Amsterdam Smart City Baseteam.

In the Wicked problems team are: Dave van Loon (Kennisland), Christiaan Elings (RHDHV), Gijs Diercks (Drift), Giovanni Stijnen (NEMO), Bas Wolfswinkel (Arcadis) en Marije Poel (HvA).

Marije Poel's picture #DigitalCity
Herman van den Bosch, professor in management development , posted

4. Digital social innovation: For the social good (and a moonshot)

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The fourth edition in the series Better cities. The Contribution of Digital Technology is about “digital social innovations” and contains ample examples of how people are finding new ways to use digital means to help society thrive and save the environment.

Digitale sociale innovatie  – also referred to as smart city 3.0 – is a modest counterweight to the growing dominance and yet lagging promises of 'Big Tech'. It concerns "a type of social and collaborative innovation in which final users and communities collaborate through digital platforms to produce solutions for a wide range of social needs and at a scale that was unimaginable before the rise of Internet-enabled networking platforms."

Digital innovation in Europe has been boosted by the EU project Growing a digital social Innovation ecosystem for Europa (2015 – 2020), in which De Waag Society in Amsterdam participated for the Netherlands. One of the achievements is a database of more than 3000 organizations and companies. It is a pity that this database is no longer kept up to date after the project has expired and – as I have experienced – quickly loses its accuracy.

Many organizations and projects have interconnections, usually around a 'hub'. In addition to the Waag Society, these are for Europe, Nesta, Fondazione Mondo Digitale and the Institute for Network Cultures. These four organizations are also advisors for new projects. Important websites are: digitalsocial.eu(no longer maintained) and the more business-oriented techforgood.

A diversity of perspectives

To get to know the field of digital innovation better, different angles can be used:

• Attention to a diversity of issues such as energy and climate, air and noise pollution, health care and welfare, economy and work, migration, political involvement, affordable housing, social cohesion, education and skills.

• The multitude of tools ranging from open hardware kits for measuring air pollution, devices for recycling plastic, 3D printers, open data, open hardware and open knowledge. Furthermore, social media, crowdsourcing, crowdfunding, big data, machine learning et cetera.

• The variety of project types: Web services, networks, hardware, research, consultancy, campaigns and events, courses and training, education, and research.

• The diverse nature of the organizations involved: NGOs, not-for-profit organizations, citizens' initiatives, educational and research institutions, municipalities and increasingly social enterprises.

Below, these four perspectives are only discussed indirectly via the selected examples. The emphasis is on a fifth angle, namely the diversity of objectives of the organizations and projects involved. At the end of this article, I will consider how municipalities can stimulate digital social innovation. But I start with the question of what the organizations involved have in common.

A common denominator

A number of organizations drew up the Manifesto for Digital Social Innovation in 2017 and identified  central values for digital social innovation: Openness and transparency, democracy and decentralization, experimentation and adoption, digital skills, multidisciplinary and sustainability. These give meaning to the three components of the concept of digital social technology:

Social issues
The multitude of themes of projects in the field of digital social innovation has already been mentioned. Within all these themes, the perspective of social inequality, diversity, human dignity, and gender are playing an important role. In urban planning applications, this partly shifts the focus from the physical environment to the social environment:  We're pivoting from a focus on technology and IoT and data to a much more human-centered process, in the words of Emily Yates, smart cities director of Philadelphia.

Innovation
Ben Green writes in his book 'The smart enough city': One of the smart city's greatest and most pernicious tricks is that it .... puts innovation on a pedestal by devaluing traditional practices as emblematic of the undesirable dumb city.(p. 142). In digital social, innovation rather refers to implement, experiment, improve and reassemble.

(Digital) technology
Technology is not a neutral toolbox that can be used or misused for all purposes. Again Ben Green: We must ask, what forms of technology are compatible with the kind of society we want to build (p. 99). Current technologies have been shaped by commercial or military objectives. Technologies that contribute to 'the common good' still need to be partly developed. Supporters of digital social innovation emphasize the importance of a robust European open, universal, distributed, privacy-aware and neutral peer-to-peer network as a platform for all forms of digital social innovation.

Objectives and focus

When it comes to the objective or focus, five types of projects can be distinguished: (1) New production techniques (2) participation (3) cooperation (4 raising awareness and (5) striving for open access.

1. New production techniques
A growing group of 'makers' is revolutionizing open design. 3D production tools CAD/CAM software is not expensive or available in fab labs and libraries. Waag Society in Amsterdam is one of the many institutions that host a fab lab. This is used, among other things, to develop several digital social innovations. One example was a $50 3D-printed prosthesis intended for use in developing countries.

2. Participation
Digital technology can allow citizens to participate in decision-making processes on a large scale. In Finland, citizens are allowed to submit proposals to parliament. Open Ministry supports citizens in making an admissible proposal and furthermore in obtaining the minimum required 50,000 votes. Open Ministry is now part of the European D-CENTproject a decentralized social networking platform that has developed tools for large-scale collaboration and decision making across Europe.

3. Collaboration
It is about enabling people to exchange skills, knowledge, food, clothing, housing, but also includes new forms of crowdfunding and financing based on reputation and trust. The sharing economy is becoming an important economic factor. Thousands of alternative payment methods are also in use worldwide. In East Africa, M-PESA (a mobile financial payment system) opens access to secure financial services for nine million people. Goteo is a social network for crowdfunding and collaborative collaboration that contribute to the common good.

4. Awareness
These are tools that seek to use information to change behavior and mobilize collective action. Tyze is a closed and online community for family, friends, neighbors, and care professionals to strengthen mutual involvement around a client and to make appointments, for example for a visit. Safecast is the name of a home-built Geiger counter with which a worldwide community performs radiation measurements and thus helps to increase awareness in radiation and (soon) the presence of particulate matter.

5. Open Access
The open access movement (including open content, standards, licenses, knowledge and digital rights) aims to empower citizens. The CityService Development Kit (CitySDK) is a system that collects open data from governments to make it available uniformly and in real time. CitySDK helps seven European cities to release their data and provides tools to develop digital services. It also helps cities to anticipate the ever-expanding technological possibilities, for example a map showing all 9,866,539 buildings in the Netherlands, shaded by year of construction. Github is a collaborative platform for millions of open software developers, helping to re-decentralize the way code is built, shared, and maintained.

Cities Support

Cities can support organizations pursuing digital social innovations in tackling problems in many ways. Municipalities that want to do this can benefit from the extensive list of examples in the Digital Social Innovation Ideas Bank, An inspirational resource for local governments.

Funding
Direct support through subsidies, buying shares, loans, social impact bonds, but also competitions and matching, whereby the municipality doubles the capital obtained by the organization, for example through crowdfunding. An example of a project financed by the municipality is Amsterdammers, maak je stad.

Cooperation
Involvement in a project, varying from joint responsibility and cost sharing, to material support by making available space and service s, such as in the case Maker Fairs or the Unusual Suspects Festival. Maker Fairs or the Unusual Suspects Festival. Municipalities can also set up and support a project together, such as Cities for Digital Rights. A good example is the hundreds of commons in Bologna, to which the municipality delegates part of its tasks.

Purchasing Policy
Digital social innovation projects have provided a very wide range of useful software in many areas, including improving communication with citizens and their involvement in policy. Consul was first used in Madrid but has made its way to 33 countries and more than 100 cities and businesses and is used by more than 90 million people. In many cases there is also local supply. An alternative is Citizenlab.

Infrastructure
Municipalities should seriously consider setting up or supporting a fab lab. Fab Foundation is helpful in this regard. Another example is the Things Network and the Smart citizen kit.. Both are open tools that enable citizens and entrepreneurs to build an IoT application at low cost. These facilities can also be used to measure noise nuisance, light pollution, or odors with citizens in a neighborhood, without having to install an expensive sensor network.

Skills Training
Municipalities can offer citizens and students targeted programs for training digital skills, or support organizations that can implement them, through a combination of physical and digital means. One of the options is the lie detector program, developed by a non-profit organization that teaches young children to recognize and resist manipulative information on (social) media.

Incubators and accelerators
We mainly find these types of organizations in the world of start-ups, some of which also have a social impact. Targeted guidance programs are also available for young DSI organizations. In the Netherlands this is the Waag Society in Amsterdam. A typical tech for good incubator in the UK is Bethnal Green Ventures. An organization that has also helped the Dutch company Fairphone to grow. In the Netherlands, various startup in residence programs also play a role in the development of DSI organisations.

A digital-social innovative moonshot to gross human happiness

It is sometimes necessary to think ahead and wake up policymakers, putting aside the question of implementation for a while. A good example of this from a digital social innovation perspective is the moonshot that Jan-Willem Wesselink (Future City Foundation), Petra Claessen (BTG/TGG). Michiel van Willigen and Wim Willems (G40) and Leonie van den Beuken (Amsterdam Smart City) have written in the context of 'Missie Nederland' of de Volkskrant. Many DSI organizations can get started with this piece! I'll end with the main points of this:

By 2030...
… not a single Dutch person is digitally literate anymore, instead every Dutch person is digitally skilled.
… every resident of the Netherlands has access to high-quality internet. This means that every home will be connected to fast fixed and mobile internet and every household will be able to purchase devices that allow access. A good laptop is just as important as a good fridge.
… the internet is being used in a new way. Applications (software and hardware) are created from within the users. With the premise that anyone can use them. Programs and the necessary algorithms are written in such a way that they serve society and not the big-tech business community.
… every resident of the Netherlands has a 'self-sovereign identity' with which they can operate and act digitally within the context of their own opportunities.
… new technology has been developed that gives residents and companies the opportunity to think along and decide about and to co-develop and act on the well-being of regions, cities, and villages.
… all Dutch politicians understand digitization and technology.
… the Dutch business community is leading in the development of these solutions.
… all this leads to more well-being and not just more prosperity.
… the internet is ours again.

A more detailed explanation can be found under this link

Herman van den Bosch's picture #DigitalCity
Herman van den Bosch, professor in management development , posted

3. Ten years of smart city technology marketing

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This post is about the rise of the smart city movement, the different forms it has taken and what its future can be. It is the third edition of the series Better cities: The role of digital technologies.

The term smart cities shows up in the last decade of the 20th century. Most definitions  refer to the use of (digital) technology as a tool for empowering cities and citizens, and a key to fuel economic growth and to attract investments. Some observants will add as an instrument to generate large profits.

Barcelona, Ottawa, Brisbane, Amsterdam, Kyoto, and Bangalore belong to the forerunners of cities that flagged themselves as ‘smart’. In 2013 approximately 143 ‘self-appointed’ smart cities existed worldwide. To date, this number has exploded over more than 1000.

Five smart city tales

In their article Smart Cities as Company Story telling Ola Söderström et al. document how technology companies crafted the smart city as a fictional story that framed the problems of cities in a way these companies can offer to solve. Over time, the story has multiplied, resulting in what I have called the Smart city tales, a series of narratives used by companies and city representatives. I will address with five dominant ones below: The connected city, the entrepreneurial city, the data-driven city, the digital services city and the consumers’ city.

The connected city
On November 4th 2011, the trademark smarter cities was officially registered as belonging to IBM. It marked a period in which this company became the leader of the smart city technology market. Other companies followed fast, attracted by an expected growth of this market by 20% per year from over $300bn in 2015 to over $750bn to date.  In the IBM vision cities are systems of systems: Planning and management services, infrastructural services and human services, each to be differentiated further, to be over-sighted and controlled from one central point, such as the iconic control center that IBM has build in Rio de Janeiro (photo above). All systems can be characterized by three 'I's, which are the hard core of any smart city: Being instrumented, interconnected and intelligent.

The corporate smart city
In many cities in the world, emerging and developing countries in the first place, administrators dream about building smart towns from scratch.  They envisioned being 'smart' as a major marketing tool for new business development.
Cisco and Gale, an international property development company, became the developers of New Songdo in South Korea. New Songdo was in the first place meant to become a giant business park and to enable a decent corporate lifestyle and business experience for people from abroad on the first place, offering houses filled with technical gadgets, attractive parks, full-featured office space, outstanding connectivity and accessibility.

Quite some other countries took comparable initiatives in order to attract foreign capital and experts to boost economic growth. For example, India, that has planned to build 100 smart cities.

The data driven city
The third narrative is fueled by the collection and refined analyses of data that technology companies ‘tap’ for commercial reasons from citizens’ Internet and mobile phones communication. Google was the first to discover the unlimited opportunities of integrating its huge knowledge of consumer behavior with city data. Sidewalk Labs - legally operating under the umbrella of Alphabet - responded to an open call for a proposal for redevelopment of Quayside, brownfield land around Toronto's old port, and  won the competition. Its plans were on par with contemporary urbanist thinking. However, that was not Sidewalk Labs’ first motive. Instead, its interest was ‘ubiquitous sensing’ of city life’, to expand Google’s already massive collection of personalized profiles with real-time geotagged knowledge of where people are, what they are whishing or doing in order to provide them with commercial information.
As could be expected, privacy issues dominated the discussion over the urbanist merits of the plan and most observers believe that therefore the company put the plug out of the project in May 2020. The official reason was investors’ restraint, due to Covid-19.

The consumers’ smart city
The fourth narrative is focusing on rise of urban tech targeted on consumers. Amazon, Uber and Airbnb are forerunners disrupting traditional sectors like retail, taxi and hotel business. They introduced a platform approach that nearly decimated the middleclass in in the US. Others followed, such as bike- and scooter-sharing companies Bird and Lyme, co-working companies like We Work and meal delivery services like Delivero.
City tech embodies the influence of entrepreneurship backed by venture capitalists and at the same time the necessity for city governments to establish a democratic legitimized framework to manage these initiatives.

The smart services city
Thanks to numerous ‘apps’, cities started to offer a wealth of information and services to citizens concerning employment, housing, administration, mobility, health, security and utilities. These apps enable city administrators, transit authorities, utility services and many others to inform citizens better than before. With these apps, citizens also can raise questions or make a request to repair broken street furniture.
Some cities, for instance Barcelona and Madrid, started to use digital technologies to increase public engagement, or to give people a voice in decision making or budgeting.

All aforementioned narratives suggest a tight link between technology and the wellbeing of citizens, symbolizing a new kind of technology-led urban utopia. In essence, each narrative puts available technology in the center and looks for an acceptable rationale to put it into the market. The fifth one witnesses an upcoming change into a more human-centric direction.

An upcoming techlash or a second wave of smart cities

It is unmistakably that business leaders, having in mind a multi-billion smart city technologies-market overstate the proven benefits of technology. Garbage containers with built-in sensors and adaptive street lighting are not that great after all, and the sensors appearing everywhere raise many questions. According to The Economist, it is not surprising that a techlash is underway. As I accentuated in last week’s post, politicians are becoming more critical regarding behemoths like Google, Amazon and Facebook, because of their treatment of sensitive data, their lack of transparency of algorithm-based decision making, their profits and tax evasion and the gig economy in general. Skepticism within the general public is increasing too.

Nevertheless, a second wave of smart cities is upcoming. The first wave lacked openess for the ethics of urban technology and the governance of urban development. The second wave excels in ethical considerations and intentions to preserve privacy. Intentions alone are insufficient, politics will also have to break the monopolies of Big Tech

Besides, in order to gain trust in the general public, city governors must discuss the city’s real challenges with residents, (knowledge) institutions, and other stakeholder before committing to whatever technology.  Governance comes prior to technology. As Francesca Bria, former chief technology officer of Barcelona said: We are reversing the smart city paradigm. Instead of starting from technology and extracting all the data we can before thinking about how to use it, we started aligning the tech agenda with the agenda of the city.

Apart from Barcelona, this also happens in cities such as Amsterdam, Boston, Portland and the Polish city of Lublin. The question is no longer which problems technology is going to solve, but which exactly are these problems, who is trusted to define them, which are their causes, whose intersts are involved, who is most affected, and which ones must be solved most urgently. Only after answering these questions, the discussion can be extended to the contribution of (digital) technology. In a next contribution, I explore digital social innovation, as a contribution to a revised smart city concept.

This post is a brief summary of my article Humane by choice. Smart by default: 39 building blocks for cities in the future. Published in the Journal of the American Institution of Engineers and Technology, June 2020. You will fine a copy of this article below:

Herman van den Bosch's picture #DigitalCity
Liza Verheijke, Community Manager at Amsterdam University of Applied Sciences, posted

HvA, HR and HU building the centre for Responsible Applied AI

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The Amsterdam, Rotterdam and Utrecht Universities of Applied Sciences have received a SPRONG grant from Regieorgaan-SIA, with which they - together with 24 partners from the field - can build an infrastructure for a powerful research group. A group that is regionally and nationally recognised as the centre for practice-based research in the field of Responsible Applied AI.

Artificial Intelligence (AI) is developing rapidly with far-reaching consequences for the whole of society (all sectors, professions and citizens). Although AI offers new opportunities for institutions and (SME) companies, there are also many questions.

For example, there is a demand for research methods to meaningfully implement AI technology in a specific context (e.g. retail and care), taking into account the user and other stakeholders. There are also questions about the design process of AI solutions: how can you take ethical and social issues into account?

METHODOLOGY FOR RESPONSIBLE APPLIED AI

Current AI research is mostly fundamental and focused on technology. As such, it hardly provides answers to the questions mentioned above. The three universities of applied sciences in the SPRONG group conduct practice-oriented research into responsible AI solutions for companies and institutions. With these research experiences and results, the SPRONG group aims to develop a Responsible Applied AI methodology that helps to design, develop and implement responsible AI solutions.

CO-CREATION IN HYBRID LEARNING ENVIRONMENTS

To develop this methodology, knowledge building and sharing is needed, which the universities of applied sciences develop together with companies and organisations. The starting point of the project is the development of three hybrid learning environments around the application areas of retail, business services and media. AI developers, problem owners, end users, researchers and students work together in these environments.

The goal is to develop practical tools, instruments, education and training from the learning environment that can be widely used for the application of AI in the relevant sector. Each learning environment is linked to specific courses of the participating universities and practical partners who contribute to the programme. During the SPRONG programme, the number of application areas will be expanded and, where possible, scaled up nationally.

SUPPORTING INFRASTRUCTURE

A central supporting infrastructure will be developed, including processes and facilities for data management and strategic human resource management, an IT infrastructure, training courses and an impact model.

GET TO KNOW OUR PARTNERS IN THE FIELD

Liza Verheijke's picture #DigitalCity
Nancy Zikken, Community Manager at Amsterdam Smart City, posted

Responsible Drones: Communicatie en transparantie (in Dutch)

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Op 18 november organiseren het Responsible Sensing Lab (Gemeente Amsterdam en AMS) en Amsterdam Smart City de tweede inhoudelijke sessie van Responsible Drones.

Responsible Drones is een verkennend en ontwerpend onderzoek naar de verantwoorde inzet van drones in de stad. We vinden het belangrijk om te onderzoeken hoe we deze op een verantwoorde manier gebruiken.

Dit keer staat de vraag ‘Hoe communiceer je transparant wat drones doen?’ centraal.

Een uitdaging van drones is dat niet meteen duidelijk is wat ze precies doen. Ook zijn ze relatief onzichtbaar. Omdat drones sensoren kunnen bevatten en videobeelden kunnen maken, hebben ze impact op de publieke ruimte (en de privésfeer). Dronetechnologie heeft dus verschillende aspecten die publieke waarden onder druk kunnen zetten. Ze kunnen dus (terechte) argwaan opwekken bij burgers.

Het groeiende gebruik van drones roept vragen op over transparantie. Wat moet de samenleving weten als het gaat over dronevluchten? Hoe kan die communicatie het beste plaatsvinden? En hoe kunnen we burgers daar ook echt bij betrekken?

Praktisch
Wanneer: donderdag 18 november, 14.00 - 15.30 uur (13.45 uur inloop)
Waar: Amsterdam

We hebben persoonlijke uitnodigingen gestuurd, maar willen ook ruimte bieden aan onze community. Laat me hieronder even weten als je erbij wil zijn, wellicht hebben we nog plekken beschikbaar!

Resultaat Responsible Drones
Op 28 oktober hebben we een goede discussie gehad over het bepalen van proportionaliteit. De uitkomsten van deze en de aankomende sessie nemen we mee naar een laatste bijeenkomst op 9 december. Deze sessie is bedoeld voor het bepalen en opstellen van spelregels. De resultaten van Responsible Drones presenteren we op de Amsterdam Drone Week in januari 2022.

Nancy Zikken's picture Meet-up on Nov 18th
Beth Njeri, Digital Communications Manager at Metabolic, posted

Job advert: Marketing Manager

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Metabolic is looking for a Marketing Manager!

They will help in increasing the reach and impact of Metabolic's work by putting the right content in front of the right people in collaboration with the digital communications manager.

If you are keen to contribute to a sustainable economy, check out this opportunity. Or if you know someone who fits the bill, kindly share with them.

Beth Njeri's picture #DigitalCity
Beth Njeri, Digital Communications Manager at Metabolic, posted

How the public sector can use DLTs for good

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Distributed Ledger Technologies have a lot of potential "as a visible tool that improves the lives of citizens and their communities" and the focus should be on the concrete problems that the public sector faces in delivering services to citizens

“You’re going to have to say, it improves mobility, it improves the fight against climate change, affordable housing, a better city, better participation. It’s not going to be about DLTs.” - Francesca Bria, president of the Italian National Innovation Fund

Metabolic concluded the DLT4EU program in May with the goal to drive innovation in the public sector by connecting the expertise of top-notch entrepreneurs with real-world problems, to create new solutions.

Learn more from the link below.

Beth Njeri's picture #DigitalCity
Melchior Kanyemesha, Programmanagement + Energy Lead at Amsterdam Smart City, posted

Wat vind jij? Verdient serious gaming een stevigere plek in het aanpakken van transities?

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Serious gaming is een mooi hulpmiddel voor samenwerking en
besluitvorming in de energietransitie. In de afgelopen jaren hebben we
voorbeelden gezien van spellen die complexe vragen begrijpelijk kunnen maken. Neem bijvoorbeeld de HEAT tool van Alliander, het WE-Energy spel van de Hanzehogeschool Groningen, de sustainability DNA game van de Ceuvel, het Klimaatspel Plan Zuid van de Gemeente Amsterdam en het participatiespel van de Hogeschool van Amsterdam. Stuk voor stuk interessante serious games die ingewikkelde processen van verduurzamingsopgaven eenvoudiger maken.

De Hogeschool van Amsterdam en Amsterdam Smart City zoeken samen hoe we de meerwaarde van serious gaming voor energieprojecten kunnen verhogen. Enerzijds omdat we ons afvragen of de potentie wel volledig wordt benut. Anderzijds omdat opvalt dat structurele toepassing, of op grotere schaal, uitblijft. De zoektocht staat nog ver aan het begin, maar we gaan graag met anderen hierover in gesprek. En daarom vragen we jou om met ons mee te denken.

Voor wie zijn serious games?
Serious games zijn er genoeg, maar ze verschillen in de inhoudelijke focus, schaalniveau en doelgroep. Sommigen gaan uitsluitend over energie, anderen ook om andere aspecten van gebiedsontwikkeling. Daarbinnen kan het gaan over een hele regio of een bepaalde buurt. Omdat de energietransitie gaat om multistakeholder samenwerking, hebben meerdere doelgroepen baat bij het spelen van een serious game over dit onderwerp. Denk aan beleidsmakers en (nuts)bedrijven, die bijvoorbeeld moeten samenwerken om een warmtenet te realiseren.

Een doelgroep die hier niet kan ontbreken is natuurlijk de bewoner. Voor hen lijkt de toegevoegde waarde van serious games nog wel het grootst. Juist vanwege de laagdrempeligheid van een serious game is het bij uitstek een middel om mensen te helpen complexe informatie te begrijpen. Hoe meer je speelt, hoe beter je het begrijpt. En het begrijpen van een onderwerp is een belangrijke voorwaarde om mee te kunnen denken, praten en besluiten over een onderwerp. Een belangrijke reden om dit soort spellen extra serieus te nemen. Bovendien biedt een spel de mogelijkheid om gelijkwaardig met elkaar in gesprek te gaan. Verschillen in sociaaleconomische status zijn eigenlijk niet van belang. Sterker nog, spellen bieden juist gelegenheid om in elkaars schoenen te staan. Het helpt om elkaars perspectieven te begrijpen, of je nu bij de gemeente werkt, bij een netbeheerder, een woningcorporatie, of je huurder bent of woningeigenaar. Zo zijn er nog wel meer voordelen te benoemen. Voordelen die ook kunnen gelden voor andere transities dan de energietransitie.

Kansen
In de praktijk lijken we deze voordelen niet voldoende te benutten. Serious gaming voor de energietransitie is weliswaar op verschillende plekken ontwikkeld, maar in beperkte mate, en niet structureel toegepast. Daar komt bij dat we er ook weinig van weten. Welke spelmechanismes werken en welke niet? Wanneer zet je zo’n spel het beste in? Bij het ophalen van ideeën, de daadwerkelijke besluitvorming, of ook in de evaluatie? Zijn er eigenlijk ook risico’s? Zijn er redenen om serious gaming absoluut niet te willen gebruiken in het energieneutraal maken van wijken?

En dan nu de vraag aan jou!
Om de zoektocht kracht bij te zetten vraag ik namens Amsterdam Smart City onze community om hulp. Hoe kijk jij aan tegen serious gaming als middel om te werken aan transitieopgaven? Zie je de toegevoegde waarde van zo’n game voor buurtparticipatie? En van welke voorbeelden zouden we moeten leren – of wellicht als netwerk moeten door ontwikkelen?

We zijn benieuwd naar je ervaringen! Laat je reactie achter in de comments!

Melchior Kanyemesha's picture #CircularCity
NEMO Science Museum, posted

Inclusieve algoritmen

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Zelfrijdende auto’s die eerder zwarte mensen aanrijden, recruitmenttools die vrouwen benadelen en fraudeopsporingssytemen die vooral zoeken in arme wijken. Algoritmes zijn niet neutraal, maar imiteren de mens, aldus AI-wetenschapper Sennay Ghebreab (Universiteit van Amsterdam). In deze lezing vertelt hij hoe algoritmes onze vooroordelen overnemen en hoe we ze kunnen inzetten om onze samenleving eerlijker en inclusiever te maken.

NEMO Science Museum's picture Lecture / presentation on Sep 30th
NEMO Science Museum, posted

Social Sorting Experiment

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Beoordeel en laat je beoordelen. Wie heeft de aantrekkelijkste oren? Aan wie zou je je kinderen toevertrouwen? En hoe schat je de kookkunsten in van de andere deelnemers? Leer de manipulatieve kant van social media kennen tijdens het Social Sorting Experiment, een multimediaal optreden met het publiek in de hoofdrol. Neem je telefoon mee, stap de vloer op en ontdek waar jij staat op de sociale ranglijst.

NEMO Science Museum's picture Meet-up on Sep 2nd
Beth Njeri, Digital Communications Manager at Metabolic, posted

Rethinking ownership for mission-driven ventures

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Mission-driven ventures are a big part of the transition towards a circular economy. However, unlike conventional startups, these ventures face an important challenge: how can they prioritize purpose over profit, while also overcoming the hurdles of venture-building?

Part of the answer lies in rethinking ownership, to welcome investment without compromising long-term impact. Metabolic has recently written an article explaining the concept of "steward ownership" and we'd love to hear your thoughts!

More of a webinar person? Take a look at this Fresh Talk instead: https://lnkd.in/dNJDXVSY

Beth Njeri's picture #SmartCityAcademy
Sage Isabella, PhD Candidate at University of Twente, posted

Applications for Data Transparency in Public Space Conference (Virtual)

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We are accepting abstracts for papers, posters/artwork, and workshops. The quality/uniqueness of work and adherence to conference theme is more important than credentials. As a reminder, your paper should address either (1) law and regulations, (2) data transparency in practice, or (3) possible futures. If you are unsure of whether or not to apply please email the conference organizers.

Submissions due Aug 15th! Conference October 6-7th.

The NWO funded research group BRIDE (BRIdging Data in the built Environment) and AMS Institute’s Responsible Sensing Lab are coming together to co-host a conference on data transparency in public space.

Cities have increasingly been collecting and analyzing data generated from sensors in public space. This conference will explore how data collecting capabilities and uses are made available (and understandable)
to the general public.

This event is for
Scholars, activists, legal experts, city planners, citizens, data scientists, and students will come together to better understand:

  1. the global legal status of data transparency in public space
  2. how data transparency in public space works in practice
  3. prototypes and ideas for the future based on the needs of the general public as well as corporate and governmental stakeholders.

We welcome you either virtually or in person with us in Amsterdam (limited "in-person" space available) to discuss and learn about these issues. If you wish to attend and not present send an email to dtps2021-bms@utwente.nl to stay updated.

Note from ASC: Have a question? Let’s hear it in the comments.

Sage Isabella's picture Conference from Jul 29th to Aug 15th
Jet van Eeghen, Online communication advisor at Amsterdam Economic Board, posted

Gezocht: Stagiair(e) strategie-team

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Vanaf september 2021 hebben wij een stageplek voor een initiatiefrijke, meewerkende stagiair(e). Heb jij zin in een stage binnen het strategie-team waar je verschillende partijen leert kennen en je onderzoek doet naar innovatie voor een slimme, groene en gezonde toekomst van de Metropool Amsterdam? Dan zoeken we jou!

Het strategie-team van de Amsterdam Economic Board doet onderzoek naar drie maatschappelijke transities in de regio: Energie, Circulair en Digitaal. We werken met toekomstscenario’s en organiseren kennissessies om het gesprek over de toekomst van de economie te voeren met ons netwerk. Daarnaast verbinden we kennisinstellingen, overheden en bedrijven in de regio op strategisch niveau en stimuleren we innovatieve samenwerking tussen hen.

Klinkt dat als een uitdaging die jou goed ligt: Lees dan alles over deze stage-vacature.

Jet van Eeghen's picture #Citizens&Living
Jet van Eeghen, Online communication advisor at Amsterdam Economic Board, posted

Gezocht: Stagiair(e) Communicatie en Events

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Ben je bezig met een opleiding op het gebied van Communicatie en de organisatie van Events? Zoek je een leuke stage op een uitdagende plek op het Marineterrein in Amsterdam? Bij de Amsterdam Economic Board werk je mee aan een leefbare omgeving in de Amsterdamse metropoolregio. In ons team krijg je veel mogelijkheden om te leren, je verder te ontwikkelen en je netwerk te vergroten. Grijp deze kans aan en reageer op deze vacature.

Jet van Eeghen's picture #Citizens&Living
Zoë Spaaij, Project manager , posted

Summerschool 'Wie maakt de slimme stad leuk?'

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Het wordt druk, heel druk in Zuid-Holland. Meer woningen, meer mensen in de stad, meer auto’s op de weg – hoe houden we het leuk in de steden van Zuid-Holland? Dat ga jij oplossen tijdens de summerschool ‘Wie maakt de slimme stad leuk?’ op 23, 24 en 25 augustus 2021 in Zuid-Holland. We onderzoeken in 3 dagen hoe we steden slimmer, mooier en leuker kunnen maken.

MEER INFORMATIE & AANMELDEN

Waar gaat het over?

De provincie Zuid-Holland staat voor een grote opgave. Het aantal inwoners stijgt de komende decennia met tien tot vijftien procent. Dat betekent meer woningen, meer mensen op straat, meer fietsers, langere files, drukker openbaar vervoer, vollere parken, etc. En dat terwijl juist elke vrije vierkante meter wordt volgebouwd. In de dichtstbevolkte provincie van ons land moet je op een slimme manier omgaan met de ruimte die je wél hebt.

De vraag is hoe digitalisering en technologisering bijdraagt aan het leefbaar houden van de stad. Daar wordt volop mee geëxperimenteerd in het Living Lab Scheveningen. Met 763 sensoren, robots die afval oprapen en geluidscamera’s die overlast kunnen voorspellen, is hier de slimme stad in de werking. Maar wat kan er nog meer? Wat is de next-level smart city?

Dat ga jij onderzoeken tijdens deze summerschool. Drie dagen lang ga je samen met je team aan de slag met de vraag:

💡 Hoe kunnen technologische en/of digitale oplossingen bijdragen aan een positieve beleving van de openbare ruimte, waardoor verdichtende steden prettig en leefbaar blijven?

In multidisciplinaire teams ga jij een concept bedenken en uitwerken die antwoord geeft op deze vraag. Het antwoord moet zo concreet mogelijk zijn en haalbaar, schaalbaar en deelbaar. En we gaan natuurlijk op bezoek bij Living Lab Scheveningen om met eigen ogen te zien hoe slimme toepassingen kunnen bijdragen aan de leefbaarheid van de stad.

Voor wie?

Je bent geschikt als je begrijpt dat er voor ingewikkelde problemen geen eenvoudige antwoorden volstaan. En soms ook wel. Je hebt een achtergrond in:

  • URBANISME: ruimtelijke ordening, planologie, stedenbouw
  • SOCIAAL: sociologie, sociale geografie
  • DESIGN: product design, multimedia, marketing
  • TECH: geo en media design, game design, computer science / IT en software developing
  • of iets anders interessants, want verder out-of-the-box is ook welkom.

Wij zijn blij met omdenkers en dwarskijkers. Je studeert of bent net aan het werk, je hebt een hbo of wo-opleiding en bent niet ouder dan 27 jaar. Aan deze summerschool kunnen 24 jongprofessionals deelnemen. Deelnemen is gratis.

Dit levert het jou op

TECHS:
Maak technische oplossingen die maatschappelijke impact hebben
En leer van de technische experts over nieuwe techtoepassingen

URBANISTEN:
Leer over de nieuwe ruimtelijke ordening
En over smart cities en de impact van digitalisering in de stad

En er is meer:
Werk aan concrete oplossingen
Ontwikkel je professionele en persoonlijke skills;
Ontmoet een netwerk van bedrijven en organisaties om je carrière een kick-start te geven;
En je hebt drie dagen plezier met leuke mensen van allerlei vakgebieden;
Maak kans op 2000 euro met je team (500 euro per persoon)!

Meld je nu aan

Meld je nu aan voor de summerschool ‘Wie maakt de slimme stad leuk?’ op 23, 24 en 25 augustus 2021 in Zuid-Holland. Kijk voor meer informatie op de website.

MEER INFORMATIE & AANMELDEN

Het Kennislab voor Urbanisme organiseert deze summerschool in opdracht van de Provincie Zuid-Holland en in samenwerking met Living Lab Scheveningen, gemeente Den Haag en Future City Foundation.

Masterclass / workshop from Aug 23rd to Aug 25th
Herman van den Bosch, professor in management development , posted

Beyond the smart city: Digital innovation for the Good of citizens

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About ten years ago, technology companies started to provide cities with technology, luring them with the predicate ‘smart(er)’, a registered trademark of IBM.  At that time Cisco's vice-president of strategy Inder Sidhudescribed the company’s ‘smart city play’ as its biggest opportunity, a 39,5 billion dollar-market. During the years, that followed, the prospects rocketed: The consultancy firm Frost and Sullivan estimated the global smart city technology market to be worth $1.56 trillion by 2020.

The persistent policy of technology companies to suggest a tight link between technology and the wellbeing of the citizens, angers me. Every euro these companies are chasing at, is citizens’ tax money. What has been accomplished until now is disappointing, as I documented in the IET Journal.  According to The Economist it is not surprising that a ‘techlash’ is underway: Many have had it with the monopolistic dominance of behemoths like Google, Amazon, Facebook and the like, because of their treatment of sensitive data, the lack of transparency and accountability of algorithm-based decision making and the huge profits they make from it.

Regaining public control

However, let's not throw out the baby with the bathwater and see how digital innovation can be harnessed for the Good of all citizens. Regaining public control demands four institutional actions at city level.

1. Practicing governance
Before even thinking about digitalization, a city must convert into best practices of governance. Governance goes beyond elections and enforcing the law. An essential characteristic is that all citizens can trust that government represents their will and protects their interests. Therefore, it is necessary to go beyond formal democratic procedures and contact stakeholders directly, enable forms of participatory budgeting and deploy deliberative polling.
Aligning views of political parties and needs and wants of citizens takes time and a lot of effort. The outcome might be a common vision on the solution of a city’s problems and the realisation of its ambitions, and a consecutive political agenda including the use of tools, digital ones included.

2. Strengthening executive governmental power
Lack of cooperation within the departmental urban organizations prevents not only an adequate diagnosis of urban problems but also the establishment of a comprehensive package of policy instruments, including legislation, infrastructure, communication, finance and technology. Instead, decisions are made from within individual silos, resulting in fragmented and ineffective policies. Required is a problem-oriented organization instead of a departmental one and a mayor that oversees the internal coherence of the policy.

3. Level playing field with technology companies
Cities must increase their knowledge in the field of digitization, artificial intelligence in particular. Besides,  but they should only work with companies that comply with ethical codes as formulated in the comprehensivemanual, Ethically Aligned Design: A Vision for Prioritizing Human Well-being with Autonomous and Intelligent Systems, drafted by the influential Institute of Electric and Electronic Engineers (IEEE)
Expertise at city level must come from a Chief Technology Officer who aligns technological knowledge with insight in urban problems and will discuss with company representatives on equal foot. Digitalisation must be part of all policy areas, therefore delegating responsibility to one alderman is a bad idea. Moreover, an alderman is not an adequate discussion partner for tech companies.

4. Approving and supporting local initiatives
Decentralization of decision-making and delegating responsibility for the execution of parts of the policy to citizen’s groups or other stakeholders helps to become a thriving city. Groups of citizens, start-ups or other local companies can invoke the right of challenge and might compete with established companies or organizations.

In summary: steps towards seamless integration of digitalization in citizen-orientated policy

1.     Define together with citizens a vision on the development of the city, based on a few central goals such as sustainable prosperity, inclusive growth, humanity or - simply - happiness.
2.     Make an inventory of what citizens and other stakeholders feel as the most urgent issues (problems and ambitions).
3.     Find out how these issues are related and rephrase them if desirable.
4.     Deepen insight in these issues, based on available data and data to be collected by experts or citizens themselves.
5.     Assess ways to address these issues, their pros and cons and how they align with the already formulated vision.
6.     Make sure that digital technology has been explored as part of the collected solutions.
7.     Investigate which legal, organizational, personnel and financial barriers may arise in the application of potential solutions and how to address them.
8.     Investigate undesired effects of digital techniques, in particular long-term dependence ('lock-in') on commercial parties.
9.     Formulate clear actions within the defined directions for dealing with the issues to be addressed. Involve as many expert fellow citizens as possible in this.
10.  Make a timetable, calculate costs, and indicate when realization of the stated goals should be observable.
11.  Involve citizens, non-governmental and other organizations in the implementation of the actions and make agreements about this.
12.  At all stages of the process, seek support from those who are directly involved and the elected democratic bodies.
13.  Act with full openness to all citizens.

I can't agree more than with the words of Léan Doody (smart city expert Arup Group): I don't necessarily think 'smart' is something to strive for in itself. Unlike sustainability or resilience, 'smart' is not a normative concept…. The technology must be a tool to deliver a sustainable city. As a result, you can only talk about technological solutions if you understand which problems must be solved, whether these problems are rooted in the perceptions of stakeholders and how they relate to other policy instruments.

Herman van den Bosch's picture #DigitalCity