Smart City Academy

Are you interested in the experiences of others working in smart city projects and organizations? The Smart City Academy provides available knowledge about smart city projects and can help you with project development. This Smart City Academy page provides you with information and researches about the impact and conditions of smart city projects. Professors, teachers and students study the initiation, management, collaboration and scaling of smart city projects and would like to share these results with you. They do so by organizing events and masterclasses, by developing smart city tools and methodologies and by making research and outcomes accessible. You can find everything here. And the good news is.... You can add your knowledge too! Are you working on Smart City research? Please feel free to share your knowledge in the Academy section, under ‘Other research and theses’. The Smart City Academy is powered by the Amsterdam University of Applied Sciences. If you have any questions, you can contact

Anja Reimann, Projectleider at City of Amsterdam: Chief Technology Office, posted

Project Scale up - verslag marktconsultatie beschikbaar!!

Hartelijk dank voor je deelname aan de marktconsultatie Scale up | Bezoekersstromen in september/begin oktober 2020. Het infowebinar werd goed bezocht, en we hebben extra sessies moeten inplannen om de individuele gesprekken te kunnen houden. Veel verschillende organisaties met verschillende specialiteiten hebben interesse getoond, wat ons heeft geholpen bij het aanscherpen van de projectopzet. In de bijlage vind je een kort verslag van de thema’s die tijdens de marktconsultatie aan bod zijn gekomen.

Dankzij jullie input hebben we een aantal belangrijke inzichten op gedaan die ons helpen om het proces verder vorm te geven. Eén van de belangrijkste wijzigingen is dat we aan jullie vragen om je in te schrijven als keten (!)

Dit betekent dat je zelf samenwerkingspartners vindt waarmee je kan voldoen aan de drie competenties (data aggregeren, voorspellen, gedragsbeïnvloeding). Je kiest dus zelf je partners om aan de ketenoplossing te werken. De precieze voorwaarden en manieren waarop je dan samen inschrijft, vind je in de selectieleidraad die op 5 november 2020 online komt. We organiseren een aantal sessies waarin we toelichten hoe je samen inschrijft, en er komt een besloten LinkedIn-groep waarin je een oproep kunt plaatsen voor ketenpartners.

Wil je op de hoogte blijven?
Volg het project Scale up op LinkedIn:

Op 5 november wordt de selectieleidraad gepubliceerd, op dat moment komt alle informatie online te staan om je in te schrijven. We gebruiken graag nog eenmalig je e-mailadres om je hiervan op de hoogte te stellen. Wil je dat niet, laat het dan even in een reactie op deze e-mail.

Anja Reimann's picture #Mobility
Yiwen Shen, MSc. Industrial Designer (TU/e) | UX & Building Services Designer , posted

Personal User Interface for Office Climate

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Hello all,
I am proudly sharing and same time invite you for visiting my exhibition at the Dutch Design Week #ddw20. My Final Master Project is selected as a part of Drivers of Change under the categories of sustainable future hosted by the Technical University of Eindhoven.

My project is a cross-faculty project at the Department of Industrial Design and Building Services Research Group at TU/e. I designed and programmed a smart user interface for a personal cooling system, which not only collects data in real-time for the development of machine learning models, but also creates an easy and intuitive way for users to achieve a comfortable thermal climate. This graduation project scored an 8 as a result.

Thanks to the industry and academia for their recognition and support of my graduation project, with special thanks and respect to my graduation mentor Professor Mr Loe Feijs.

The #ddw2020 shall be online and free of charge!

Yiwen Shen's picture #SmartCityAcademy
Cornelia Dinca, International Liaison at Amsterdam Smart City, posted

Urban and Smart City Professionals Invited to Join Online Smart City Course: Transferring the Amsterdam Approach to the Brazilian Context

Amsterdam Smart City (ASC) and Amsterdam University of Applied Science (AUSA) have teamed up with Insper to develop a course focused on transferring the Amsterdam smart city approach to the Brazilian context. The course is designed to introduce Brazilian urban and smart city professionals to collaborative innovation and governance topics. The course will enable participants to understand the possibilities of technical innovations for the benefit of a liveable city as well as the socio-economic preconditions that make these projects possible. Participants will better understand technological trends, discover opportunities for metropolitan improvements and learn how to organize and scale up smart city projects.

Course Overview:
· Dates & time: Nov 17, Nov 19, Nov 24, Nov 26, Dec 1, Dec 3 from 9:00-11:00 BRT / 13:00-15:00 CET
· Assignment: participants will work on an assignment that will apply the concepts from the course to a Brazilian case study
· Discount: organizations which enrol two employee will benefit from a 50% discount for the second registration

For more information and to apply visit:

Cornelia Dinca's picture #SmartCityAcademy
Folkert Leffring, Digital Media Manager , posted

Amsterdam and Helsinki launch AI registers to detail city systems

The cities of Helsinki and Amsterdam have worked together to each launch a first-of-its-kind Artificial Intelligence Register.

“Together with the city of Helsinki, we are on a mission to create as much understanding about algorithms as possible and be transparent about the way we – as cities – use them,” commented Touria Meliani, Deputy Mayor of Amsterdam (Digital City).

Folkert Leffring's picture #SmartCityAcademy
Audrie van Veen, International Strategic Advisor at Amsterdam Economic Board, posted

Helsinki publishes guide to agile urban pilots

How to get the most out of urban experimentation? The guidebook for urban developers sums up learnings and experiences from agile piloting in Helsinki.
The Pocket Book for Agile Piloting shares the experiences from Smart Kalasatama and Jätkäsaari Mobility Lab in Helsinki and condenses the key learnings in a pragmatic and easily digestible way. Free download via Forum Virium

Audrie van Veen's picture #DigitalCity
Amsterdam Smart City, Connector of opportunities at Amsterdam Smart City, posted

WeMakeThe.City RESET: Digital Rights

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After two successful editions, the WeMakeThe.City festival is heading for 2025 as a biennale: the 750th anniversary of Amsterdam. This year the uncertain future of our city and metropolitan region was discussed in a 12-hour livecast marathon on the 21st of September. The WeMakeThe.City theme ‘Reset’ brings together genius thinking, imagination and creativity to formulate alternative perspectives for action. How are we going to do things differently in the coming years? How do we work together to make our metropolis fairer, more inclusive, more sustainable, more climate-resilient, safer, more successful and happier? After all, together we make the city of, for and by everyone!

During last spring's lockdown, it became even clearer how much we depend on the digital world. We meet, chat and date in front of the screen. A solution to combat the spread of Covid-19 is also being sought in the digital domain. These developments have raised the privacy issue again: how can people's data rights be protected? Such as anonymity, transparency and control over data. Time for a good conversation about values and the importance of digital civil rights.

The session kicks off with Marleen Stikker, director of Waag and Ger Baron, Chief Technology Officer of the City of Amsterdam. Marleen explains what our digital human rights are. ‘These are the same rights just as in the analogue world. Where there is relatively much attention for analogue human rights, our civil rights in the digital domain have run wild, too little attention has been paid to this. Let's reclaim those rights! It is for example about the right to be forgotten, the right to be anonymous, but most important to me is digital sovereignty. Everyone should have the possibility to have insights in their own actions online.’

Ger agrees with Marleen. According to him, governments, and cities as well, collects too many data about residents and the public space without even knowing what they want to do with these data.’ The reason to collect them should be to learn something specific that you can improve or help people. Helping people with the collection of data also brings in new dilemmas. The city used to have a collaboration with energy providers for example. Once someone didn’t pay for the energy service, they sent out a message to the city administration. The City could then prevent someone get evicted from his/her home.

This example is not enough reason for Marleen to collect the data: ‘To me, this sounds as if we didn’t invest in our society. We could have helped these people as well if they had adequate supervision or guidance. In last years, we invested heavily in the digital domain and we made budget cuts on home care, debt counselling and community police officers. Digital solutions are not always the best solutions! Especially not when all kinds of companies have data without people knowing about this.’ Ger: ‘To a certain point I agree with this point. Digital rights also include rights to know about the data that is collected, why this is and what you can do about this. This is currenty not transparant at all, even though the City of Amsterdam is becoming more and more about about his.

Marleen: ‘I see the City of Amsterdam going in the right direction, by starting for example the Coalition for Digital Rights. However, the steps in this direction go really slow, especially in politics. This way, it remains unclear what rules companies dealing with personal data should obey. That’s why Marleen also calls on politicians in The Hague: guarantee digital human rights by imposing conditions on the market.’

Next up is Miram Rasch, researcher and teacher at the Amsterdam University of Applied Sciences and writer of the book ‘Friction. Ethics in times of dataism. Her book opens with a story about escaping the eyes of data collectors and algorithms. She states this is only possible at home. And even there, it becomes harder. ‘We have smart meters, smartphones, smart tvs. It is not clear why these devices need to collect data, with whom they share them. We don’t know now, but especially we don’t know in the future. Everybody has something to hide, because we don’t know yet what we should hide. Of course you have to inform yourself about the conditions you’re accepting. However, this is not easy at all. Try to read the Terms and Conditions of the services you use, the texts are too long and complicated. Unfortunately it can take a long before something changes. The few individuals who are conscious about the digital world, won’t change it. We need rules and regulations! But we know from the past, that maybe something heavy has to happen before people open their eyes.’

Jim Boevink, advisor Taskforce Digital Safety at the City of Amsterdam, starts an intermezzo about the right to be anonymous. Marleen Stikker: ‘People who want to abuse others, are free to hide themselves. This is because platforms are not responsible for the content their users post. They earn money with these users, they are their business models. But they they are not responsible for things happening on their platform. This is the first thing that has to change. The legal system is not in order. Make them responsible for the content on their platforms.’ M****arleen: ‘And good to emphasize: someone who is critical about the digital domain and the internet, is not necessarily against the digital world. We only have to make the internet safe and reliable!’

Want to watch the livecast (in Dutch) yourself? Check <>.

Amsterdam Smart City's picture #DigitalCity
Tom van Arman, Director & Founder at Tapp, posted

ModelMe3D - City Information Modeling !!!DEMO!!!

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Howdy - this Friday 25.09 @12h we'll be giving a demo to show you MM3D - a new “white board” for city information modeling that can empower you or any other project stakeholders to plan, collaborate & share projects. In this webinar we’ll show you what all these features and functionalities mean for your own real-world projects. We’ll be using the Marineterrein (former navy base) in the heart of Amsterdam as our user case. Interested? Grab a sandwich and sign up here:

Tom van Arman's picture #DigitalCity
Mathieu Dasnois, Communications Manager at Metabolic, posted

High-tech solutions to the circular economy and digital citizenship

How can Distributed Ledger Technologies (DLT) and Blockchain contribute to a more transparent, sustainable and inclusive future?

As we launch the DLT4EU programme, we are having a panel discussion on the potential role and pitfalls of DLT in Europe. In the panel Indy Johar from Dark Matter Labs will join Piret Tõnurist, Innovation Lead at OECD - OCDE, and Ludovic Courcelas, Government Strategy Lead at ConsenSys. Together they will discuss how DLT and blockchain can encourage a more circular and democratic society.

Join us for this public online event on September 17th from 6pm CET.

More info on the DLT4EU programme:

Mathieu Dasnois's picture #DigitalCity
Amsterdam Smart City, Connector of opportunities at Amsterdam Smart City, posted

Data Dilemmas: How to Get People to Use Contact Tracing Apps – event recap

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People around the globe are trying to fightCOVID-19 for months now and progress is made in developing ways to do so. While medicines and vaccines are being developed and testing facilities scaled up, we try to get a grip on the spread of the virus by doing contact-tracing. Up until now, the Netherlands have done so by tracing interactions of people who tested positive and informing them. To help determine the people who should be warned, several contact-tracing apps have been developed and introduced around the world. One more successful than the other.

What can we learn from these first trials of introducing country-wide tracing apps? What are the conditions under which people are willing to install and use them? On the 3rd of September, Amsterdam Smart City and Datalab organised an online edition of ‘Data Dilemmas’ in which an international expert panel shared their learnings while working with contact-tracing apps. One of the core values of Amsterdam Smart City is to put people in the center, a nice topic for the session.

Development and community engagement

A common theme in the success of the adoption and acceptance of the app by the public is community engagement. Both during the development stages and after the launch. This was first stated by Ivo Jansch*,* architect of the ‘Coronamelder’ for the Dutch Ministry of Health, but soon backed up by every member of the panel. Dutch, Irish and Swiss apps were developed publically through Github, where tech-savvy community members could gain insights on or even contribute to the production of the app. Although this approach laid bare all early missteps and shortcomings to the public and the press, our expert panel agreed that this was a key factor in the public acceptance of the app.

The Norwegian app Smittestopp was not successful in public adoption. The reason could be that the development of the app was put in the hands of a single company, mainly behind closed doors. The code was not made public for licensing terms, only for possible commercial interest. This created little trust in both tech experts and the population, Norwegian privacy expert and app evaluator Eivind Arvesen concluded. The app was soon removed from the app stores and cannot be used anymore.

There is, however, a thing as sharing things too early, project manager of the Irish COVID-tracker app Gar MacCríosta argued. When you are at such an early stage that there are still many options, ‘you open a door to chaos’ and the public could lose trust in the government being able to get to a good outcome. But as things moved on and the solution became more certain, the Irish became way more transparent about what they were developing.

Hilleen Smeets from the GGD Amsterdam zoomed in on the challenge of gaining outreach of the app in populations where testing is low, positive testing is high and health apps in general are not used as much. Think of poor people or overweight people. These are people do not go and test when showing symptoms. They are the ones that should be motivated to use the app, since they create the blind spot in the analogue contact tracing. Therefore, the app and the campaign should not only focus on gaining trust and understanding in general, but also pay attention to the motivators and barriers that influence app adoption in these populations specifically.

Provide options in data sharing and participation

Freedom of choice was another factor in public acceptance of the contact-tracing apps. In Norway, users were not given an option to decide how much data they were willing to share. The app gathered data to control virus spreading by contact tracing, it was a way for the government to evaluate interventions and provide insights in epidemiological models and public movement. To do this, the data was stored centrally, which allowed the continuous use of data from all devices, providing both user traceability and identification. People could either agree with the app collecting data for all these purposes or not use the app at all.

Something that does not suit a government, Gar MacCríosta noted. ‘If you are trying to be open and trying to protect privacy, decentralised data storage is your only option. Otherwise you are building up contact information and social graph information, something a government cannot do. People give their datafreely to Facebook and other social networks, but in the context of a government response this is different.’ The Irish app also features a symptom tracker,news and updates about COVID-19, and the possibility for people at risk to put in their phone number for a support team. Eventually over 80% of the app users decided to do this and are therefore contactable, improving the analogue tracing system that was already in place. The digital and analogue systems of contract tracing are fully integrated. The control of users in sharing their data and providing more ‘customer services’ to these users seems to improve the adoption by the population.

Hannes Grasegger, Swiss tech journalist, added that it is important that the choice not to use the app should not have restrictive consequences in everyday life. For instance, restaurants and other public areas where people gather could only allow people when they use the app. To prevent this, a legal process has started in Switzerland. In the same light, the Swiss have decided to determine when to phase out the app, so it does not become an eternal monitor.

Check out the stream of this Data Dilemmas event!


Livestream | How to get people to use contact tracing apps

How to successfully introduce contact tracing apps? *This is the livestream of the Data Dilemmas event of September 3 2020!* In smart city projects, technology is almost never the issue. Success is highly depended on whether people will actually need, use and understand technology. This also goe

amsterdamsmartcity YouTube](

Amsterdam Smart City's picture #DigitalCity
Bernard MERKX, CEO, owner at GreenWavePlastics, posted

re useable personal protection products

Unfortunately we see an increase in the litter statistics of gloves and one time used face masks that people dispose off by just dropping it on the street and in nature.

With my business partners we have made some products that are re useable, fully recyclable and all the green parts are already made from recycled plastics (recyclate from obsolete fishing gear and ropes)

We intend to also make the other parts from recycled plastics as soon as possible

Stay healthy and safe

Bernard MERKX's picture #Citizens&Living
Mateusz Jarosiewicz, Founder at Smart Cities Polska, posted


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At a time of accelerated growth and ubiquity, connectivity technologies like AI and quantum computing allow us to find ourselves anywhere quickly. The most important question to ask is therefore where exactly do we want to be.
Some platforms know exactly what series you would like to watch today based on your previous preferences and when to display you an advertisement for a baby chair before you even know that you need one. Imagine that a city knows for you and in real-time who is worth meeting so that you can develop as an expert, and which team needs your key competencies so that you can be hired immediately.
As we are more conscious of ourselves and our goals, the world is responding to our actions with more synchronicity. It is one basic and very old knowledge based on the concept of the subconscious and selective perception. What’s more, psychology elaborates that the main factor of satisfaction with a certain situation is the set of relationships with the environment and people that suit us best.
For one good relation set will be a quiet desk and a world of numbers and tables, for the other it will be an energetic communication with others towards an ambitious aim of changing the world. In separated ontologies, those types can be described and classified differently. We are diverse in so many many ways that there is no perfect system that would describe precisely what makes us unique. Nevertheless, some systems are pretty well adjusted, enough to make them a part of our language or part of smart city competencies’ platform, and even to use them to help navigate citizens through activities and events.

In my dream, cities of the future help us adapt the outside world to our deep needs. The main component of a smart city is not a network of external sensors, but a deep radar of our internal needs which looks deep into our psyche and soul. Doesn’t that fit the slogan of the technocratic city?

In our living lab in Wroclaw, we worked with young people on solutions to help them with the new labor market. We tested there the latest achievements of psychology and a new approach to motivation and interpersonal development of young students.

We used our imagination to create a city-wide game that was about defeating the mythical anti-creator by working together to develop creative skills. During the one year process we tried to answer many questions: How to apply the national qualifications framework in an accessible form? Who will be good programmers? Who will never become one? How to change thinking about the city and its role? How to recognize talents at an early stage? How can we build qualities such as leadership, commitment, and entrepreneurship?

Cities need to take immediate action towards mapping and supporting digital and future-proof competencies and approaches.

On the one hand, we helped students get to know each other better, and on the other, internalized with a multilevel transformation of the external world. We used to work on paintings, create our own icons, debate with experts. We also required communication of our own interpersonal discoveries. We created personal websites, business cards, and team presentations. It helps us (and the platform) to understand each one's unique feature and potential roles.

The final stage was to create a small project as a team for one of the local companies or an NGO. Communication with a peer group was just as important as the flow of information with the career adviser and mentors platform. We set up the framework of internal game paths of development and individual competencies.

In the future, artificial intelligence can also be an important player in the ecosystem, so we need to communicate our needs and intentions understandable for its language so that it can help in suggesting the path to achieving our personal goals. We discover that badges and icons can be a great tool to build a common language between different actors. The results of the project evaluation gave outstanding results. Over 60% of people felt closer to the group, which is a good help in the circumstances of growing alienation in the digital and mobile world. Most participants realized their own needs and dreams and made the first step to fulfill them. At the end we replicated and simulated talks with future employer HR, to give a chance to newly acquired competences Our model has been recommended for implementation across the country. However, I feel that hardly anyone in the technology sector understands the importance of soft technologies in the ecosystem of an intelligent country and city.

Even if it is underlined in the newest digital strategies for the EU there is no solution to support mass talent evaluation and constant mapping process. The core element of the Smart Cities Polska vision and strategy is to build smart cities on social capital and supporting it by delivering digital tools for competencies diagnosis and places for meetings and collaboration.

The next stage of our journey will be to conduct an experiment with our living lab on a larger scale and improve the technologies behind the group management and development processes of joint projects. Our new team members will be experts in artificial intelligence, bots, and e-learning platforms. We also want to start international cooperation, hence the translation of our working method into Russian and English.

What I have learned about myself during the project:

The test confirms that I am a participant characteristically (Factor S’) so I want to participate in culture and values, and a technician personality (Factor V’) so I want to gain the know-how to act efficiently. Temperamentally, I am averse to the group (Factor -O) and matter (Factor M) so I act as an independent analyst.

Does my current work fulfill my personal relationship needs?

The role of the coordinator of teams dealing with the development of systems for cities is in line with my social and technical needs. I work on both theoretical models and on occasionally while networking with people. In a living lab environment, I can work with young people so I can meet and recognize my participation needs.

This is a good predictor of satisfaction and harmonic career. Everyone is different, and we need to know how to team up in new teams in a very fast manner by using one language and methodology linked with AI This self-knowledge is enough to precisely match potential roles in the ecosystem and team behavior.

Using the latest methods, it takes less than 15 minutes to see myself structure with great precision. It is easier than quantitative tests based on questions like popular methodology DISC or MBTI, although the results are correlated.

If you would like to improve your city with talent discovery and competencies mapping tool please ask me how we can cooperate:

Previously appeared on:

Mateusz Jarosiewicz's picture #Citizens&Living
Dave van Loon, Onderzoeker / adviseur stedelijke vraagstukken at Kennisland, posted

Buurtbudgetten: enthousiasme, maar ook frustratie

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De gemeente Amsterdam werkt aan democratische vernieuwing vanuit de overtuiging dat bewoners zelf het beste weten wat er speelt in de buurt en waar behoefte aan is. Een van de methoden waarmee geëxperimenteerd wordt, is de inzet van buurtbudgetten. In het leerprogramma ‘Amsterdammers, Maak je stad!’ deden Kennisland, Pakhuis de Zwijger en Waag onderzoek naar deze buurtbudgetpilots en recent deelden we de resultaten in een livecast. Wat leert de eerste editie buurtbudgetpilots ons voor de volgende stap naar meer eigenaarschap, zeggenschap en cocreatie in de stad?

In het coalitieakkoord 2018-2022 ‘Een nieuwe lente en een nieuw geluid’ geeft het College van B&W van Amsterdam aan democratisering als een van de speerpunten te zien in de huidige bestuursperiode. De doelstellingen van democratisering zijn het vergroten van het eigenaarschap en de zeggenschap van bewoners en het vergroten van het vertrouwen van bewoners in de gemeente. In dat kader is de gemeente gestart met buurtbudgetten.

De pilots met buurtbudgetten zijn in 2019 in de stadsdelen Noord, Nieuw-West en Zuidoost van start gegaan. De stadsdelen hebben, aangevoerd door hun eigen teams Democratisering, zelf ingevuld op welke manier de budgetten verdeeld worden, waarbij rekening is gehouden met de lokale context van de buurt. In deze drie stadsdelen is met verschillende modellen geëxperimenteerd, van online stemmen tot deliberatieve werksessies.

Reflecteren op alle niveaus
Het huidige stadsbestuur heeft met haar democratiseringsagenda een stevige ambitie neergelegd en is voortvarend aan de slag gegaan met de pilots met als doel om straks in heel de stad met buurtbudgetten te werken. Vanwege deze ambitie is het belangrijk om de participatie van bewoners niet alleen op de korte termijn vorm te geven in experimenten, maar deze nieuwe vormen van participatie en een daarbij passende werkwijze – ook daadwerkelijk in het beleid te verankeren. Dat betekent dat er tijdens de pilots geleerd en gereflecteerd moet worden op alle niveaus: in de praktijk, maar óók ambtelijk en bestuurlijk.

In oktober 2019 zijn Waag, Kennisland en Pakhuis de Zwijger, in samenwerking met en in opdracht van de gemeente Amsterdam daarom van start gegaan met het leerprogramma ‘Amsterdammers, Maak je stad!’. Afgelopen 9 juni presenteerden wij de onderzoeksresultaten van dit leerprogramma in een online bijeenkomst vanuit Pakhuis de Zwijger. We gingen met verschillende betrokken bewoners, ambtenaren en de betrokken wethouder Democratisering Rutger Groot Wassink in gesprek rond de centrale vraag: ‘Wat leert de eerste editie buurtbudgetpilots ons voor de volgende stap naar meer eigenaarschap, zeggenschap en cocreatie in de stad?

Behoefte aan heldere kaders en duurzame samenwerking
In het eerste deel van de bijeenkomst deelde het Maak je Stad!-team de resultaten van het onderzoek naar de eerste ronde buurtbudgetten in Nieuw-West, Zuidoost en Noord. Hieruit blijkt dat zowel bewoners als ambtenaren met heel veel enthousiasme aan de pilots zijn begonnen, maar dat het proces ook veel frustratie heeft opgeleverd. Zo ontbraken belangrijke kaders rondom doelstellingen, rolverdeling, samenwerking, financiering en communicatie bijvoorbeeld. Aan de hand van verhalen van actieve bewoners, lokale democratiseringsprojectleiders en stadsdeelbestuurders werden deze thema’s geïllustreerd en besproken. Zo deelde een van de actieve bewoners in Nieuw-West, initiatiefnemer van Schoon Plein ‘40-’45 haar ervaringen met het buurtbudget:

> “Het enthousiasme van de buurt is groot. Iedereen wil graag een schoon plein. Maar we kijken ook naar de gemeente. De schoonmaak is nog altijd een primaire gemeentelijke taak, maar de samenwerking met de gemeente blijkt complex. De uitdaging is om elkaar te helpen om een schoon plein te realiseren. […] Ondanks het enthousiasme van bewoners en de mogelijkheden die het buurtbudget ons geeft, is het opmerkelijk dat de kosten die we maken tot nu toe door de initiatiefnemers is voorgeschoten. Hier heeft de gemeente helaas nog geen procedure voor opgezet.”

Het Maak je Stad!-team deed een oproep voor het gezamenlijk creëren van heldere doelstellingen en kaders, een duurzame samenwerking tussen bewoners en ambtenaren en het niet te snel afrekenen op resultaten:

> “We hebben gezien dat het van belang is om samen met bewoners belangrijke kaders en afspraken te maken rondom de doelstellingen, rolverdeling, samenwerking, financiering en communicatie van en rondom buurtbudgetten. Maar ook in zo’n stadsbreed kader moet ruimte blijven bestaan voor lokaal maatwerk in de verschillende stadsdelen, omdat de behoeften van bewoners in elke buurt verschillen.”

Op naar een duurzaam lerend netwerk
In het tweede deel van de bijeenkomst keken we samen met Rutger Groot Wassink, wethouder Democratisering en Jacqueline van Loon, directeur van !Woon, vooruit. Hoe kunnen we geleerde lessen meenemen in het vervolg van de buurtbudgetten? Hoe zorgen we voor een duurzaam lerend netwerk in de stad dat samenwerkt aan democratische vernieuwing?

Zowel Van Loon als Groot Wassink pleitten tijdens de bijeenkomst voor meer eigenaarschap en zeggenschap bij verschillende groepen bewoners over het proces van het buurtbudget. Willen we het buurtbudget verdelen door middel van een challenge, door online stemmingen, door het organiseren we overlegtafels of geven we het buurtbudget aan een bewonersplatform? Betrek bewoners dus vanaf het begin en laat hen meebeslissen over hoe het buurtbudget georganiseerd moet worden. En niet pas op het moment dat de wijze waarop bewoners mee kunnen doen al is bedacht. Dit is ook een van de aanbevelingen vanuit het leerprogramma Amsterdammers, Maak je stad!

Groot Wassink gaf aan dat het stadsbestuur de pilots juist gestart heeft om ervan te leren, en bewust veel ruimte heeft gegeven aan allerlei verschillende vormen in de verschillende stadsdelen, zonder al te veel kaders. “Ik heb mensen uiteraard niet bewust willen frustreren, maar het is wel fijn dat we nu zien waar we tegenaan lopen als gemeentelijke organisatie.” De schuring die dit de afgelopen periode heeft opgeleverd en de inzichten uit het onderzoek en het leerprogramma Amsterdammers, Maak je stad! vormen belangrijke input voor een stedelijk kader met richtlijnen voor het buurtbudget dat de gemeente eind 2020 gaat opstellen.
Het volledige onderzoeksrapport met alle resultaten van het leerprogramma wordt binnenkort gepubliceerd. Neem voor meer informatie contact op met Dave van Loon ( of kijk op:

Dave van Loon's picture #Citizens&Living
Nancy Zikken, Community Manager - on leave till August at Amsterdam Smart City, posted

Nice article by MIT Technology Review on the adoption of covid-19 apps

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'The early focus on contact tracing apps for covid-19 was understandable: a vaccine is still many months away, assuming we can even find one that will work. Apps stepped into the breach as a potential panacea—even though many insiders have consistently argued that they are only one of a number of tools we have to fight the virus.'

And are they working? Will people use it? The article shows that France and Australia have some struggles in making the technology work while also trying to get people adopt the app. Eventually, technology will work. Success is however dependent on the willingness of usage by the people.

Join the discussion!
Are you interested in the Dutch plans for a covid-19 contact tracing app? What kind of ideas do they have to enthuse people to use the CoronaMelder? Or would you like to know how other cities and countries convinced people to use such technology? Join us on the 3rd of September 2020 in an online session! More info:

Nancy Zikken's picture #DigitalCity
Tom van Arman, Director & Founder at Tapp, posted

ModelMe3D - city information modeling WEBINAR 04.09.2020

One very exciting smart city initiative we’re working on is called ModelMe3D - a brand new city information modeling platform for future city makers. As a virtual white board, MM3D empowers designers and stakeholders to plan, collaborate & share. Since its entirely web based you can create your first project in seconds, and each scene comes with data rich 3D context of real city locations. Interested? Grab a sandwich and join us Friday 04 September @12:00 for a live demo here:

Tom van Arman's picture #DigitalCity
Jeroen Sipman, Linking Pin / Policy Advisor at Province of Noord-Holland, posted

Province of Noord-Holland subsidises circular economy knowledge exchange (in Dutch)

De provincie Noord-Holland wil de aandacht voor de noodzaak en kansen van een circulaire economie bij de inwoners van Noord-Holland stimuleren. Daarvoor stelt zij in 2020 €25.000,- beschikbaar (max. €5.000,- per project) voor stichtingen en verenigingen die via kleinschalige activiteiten dit onderwerp bij bewoners voor het voetlicht brengen.

Voor meer informatie over deze (en andere) subsidieregeling(en) kan je terecht bij het subsidieloket van de provincie Noord-Holland. Deze is te vinden in de bijgevoegde link. Subsidieaanvragen kunnen tot en met 30 oktober 2020 worden ingediend.

Jeroen Sipman's picture #CircularCity
Folkert Leffring, Digital Media Manager , posted

Amsterdam seeks start-ups for six-month residency programme

The City of Amsterdam is seeking the latest cohort of innovators for its Start-up in Residence programme, with this year’s themes being sustainability/circular economy and mobility. During a six-month programme, selected companies get the chance to pilot their products and services in the city and at the end, the municipality may become a launch customer or collaborate with the businesses in other ways.

Folkert Leffring's picture #Mobility
Nancy Zikken, Community Manager - on leave till August at Amsterdam Smart City, posted

Website launched for research in Amsterdam Metropolitan Area

Sharing knowledge has become a lot easier. Research, knowledge and innovation about Amsterdam and the Metropolitan Area are now collected and shared on the website Here you can find knowledge you need to bring projects a step further and share your own research.

A lot of research is being done in the Amsterdam Metropolitan Area. Researchers, officials and designers work to understand complex problems. Problems that contain all kinds of themes and disciplines that are important for the smart, green and healthy future of the region. There is already a lot of collaboration, but many organizations are still working on research on the same topics, while they don't know each other. That is why there is OpenResearch - to share research and knowledge and to make connections visible.

Amsterdam Smart City uses OpenResearch to communicate the research we did in the past and bring knowledge about the themes we work on. You can also find all our publications on the platform.

The platform was developed by the Chief Science Office of Amsterdam, together with the knowledge institutions, the Amsterdam Economic Board and other parties from the Amsterdam Metropolitan Area under the City Deal Knowledge Making. The site is still under development.

Nancy Zikken's picture #SmartCityAcademy
Cornelia Dinca, International Liaison at Amsterdam Smart City, posted

Amsterdam Smart City’s Knowledge Exchange Goes Online!

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Demand for knowledge and collaboration is greater than ever as cities look for innovative solutions and best practices to respond to the Covid-19 crisis. This is why Amsterdam Smart City is adapting to the corona crisis and the "new normal" by bringing its Knowledge Exchange programs online.

Any interested party, irrespective of their location, can now book one of three standard Knowledge Exchange programs hosted online, via the Zoom platform:

  • Smart City Consultation Session (45 min): This interactive session gives participants the opportunity to ask all of your questions about the Amsterdam Smart City program and projects.
  • Introduction to Amsterdam Smart City (1.5hr): This session shares the development and evolution of Amsterdam Smart City with a focus on governance, key projects and lessons learned since its inception in 2009.
  • Smart City Deep Dive (2.5hr): Dive deeper into one of four societal transitions central to the Amsterdam Smart City program: mobility, energy, circularity economy, or digital city. This session includes presentations and discussions with two experts and focuses on best practices and more than a decade of lessons learned from Amsterdam’s innovation ecosystem.

Launching New Program: Smart City Exchange

In response to demand for exchanging best practices, we are also launching a new “Smart City Exchange” to support cities and organizations with their urban innovation ambitions. During these sessions Amsterdam Smart City shares best practices and lessons learned from Amsterdam’s innovation ecosystem on a specific topic, for example mobility, energy of community-driven initiatives. In exchange we would like to hear from your city or organization’s experience and best practices on the same topic. In this way we create mutually beneficial Smart City Exchange!

To enquire about the Smart City Exchange or any of the other of our Knowledge Exchange programs, email with a brief summary of the key challenges you are working and what you hope to get out of a collaboration with Amsterdam Smart City.

Share Your Online / Virtual Program

Are you offering online or virtual lectures, master-classes, trainings, tours or demos? Share your program on the Amsterdam Smart City Visits page! Or, do you have a solution that can enable our community members to do their bring their wokshops or tours online? We would like to hear from you! Share your solution or idea below or email

About Amsterdam Smart City Knowledge Exchange Programs

Since 2016, Amsterdam Smart City has hosted more than 250 delegations from 70 countries. Over half of those visiting delegations were governmental groups interested in learning from the Amsterdam Smart City approach to collaborative innovation. Among the most popular topics for international groups are public-private partnerships, smart mobility solutions, citizen-led or “bottom-up” innovations, and living labs.

Cornelia Dinca's picture #DigitalCity
Amsterdam Smart City, Connector of opportunities at Amsterdam Smart City, posted

Where is the European tech sector? Tech for Society recap

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In our daily lives, we became dependent on just a few tech companies, usually located in the USA or in China. Should we become independent and develop our own tech sector? Last Friday, the 19th of June 2020, the fifth edition of the Tech for Society series was launched in Pakhuis de Zwijger: a livestream series about the role of technology in a society that is currently under pressure of the Covid-19 crisis. The central theme of this edition: ‘the European Tech Sector’.

Why is it so important to have a tech sector ‘of our own’? Sander van der Waal, Future Internet Lab Lead of Waag explains the role of technology. He uses the metaphor of an iceberg. At the top, there is the technology people see in their daily lives. Phones, wifi, internet, they are there and work fine. Beneath this citizen perspective are a lot of layers we can’t see. There is a technology stack, in which you’ll find the infrastructure, the internet cables, GPS, datacenters, operating systems and more. Below the stack you find the development process, the choices companies made. After that is the foundation. This is the part with assumptions, values and peoples’ rights. The figure shows that technology is a lot more than we think. It has a lot of layers and what to put in the layers, makes sense.

Zooming in on the stack, you can define three variations. 1: a private stack, dominated by tech companies driving by profit and the people as consumers. 2. A state stack, closed tech, dominated by states and surveillance of citizens. 3. A public stack, putting European values into practice, make technology open, with a participating role for citizens. Sander doesn’t think it is necessary to develop a European tech sector. There would be risk we would develop a European private sector and one can doubt if that is really a step ahead. Maybe a little one because we won’t be dependent on US companies, but in this case people still don’t play an active role.

Source: Waag

The big five

The biggest companies we are depending on, are called the big five. Google, Facebook, Amazon, Apple and Microsoft dominate the tech industry. Most of them collect our data and make them into a business model. According to Jochem de Groot, director Corporate Affairs, Microsoft does search for the societal debate about technology. They are talking about the public value of their technology. For example in AI, Microsoft calls for more rules and regulations. This way they also hope that it is easier for citizens to hold sovereignty. Microsoft also launched an open data campaign.

Sander: ‘Open data can be a step in the right direction. However, be careful with it. Data are often relatable to people. There is more open data available, but we have to be careful if we can find out to whom te data belong. Once leaked, data never go back. When it comes to tech, Europe is mostly known for the GDPR, the General Data Protection Regulation. This is a standard and also important in the USA. More current technological developments put the citizen central. And also the developments of open source are getting bigger. Open source helps to decrease the dependency of individual companies.’

Paul Tang is member of the European Parliament for the Progressive Alliance of Socialists and Democrats (S&D). He just came back from a demonstration at the office of Facebook against personalized adds. In the European Parliament a majority says these personalized adds should be forbidden. Paul: ‘Someday this is should be a law, because the European Parliament has legislative power. Sometimes these decisions can take a long time, because of member states, lobby organizations and various interests. The good thing of this power, is the influence it has on Europe, but also on the rest of the world. However, sometimes I am shocked by all the work that still has to be done. We set up criteria for the usage of algorithms a while ago, but they are not yet put into practice. When it comes to the digital playing rules, we have a lot of work to do.’

Opportunities for Europe

If the lack of tech giants in Europe is an issue and we want to create a European tech sector as a solution to our dependency on American tech giants, are there developments going on that might be opportunities that might contribute to a European tech sector? ‘Quantumcomputing’, Jochem from Microsoft says. ‘Here we really have an opportunity to create an ecosystem and be unique. As Microsoft we would like the Dutch government to invest in this.’ According to Paul Tang, ‘the market for personalized data is fully dominated by the American giants. There are possibilities in the EU for non-personalized data. For example, in the Internet of Things. Bianca Wylie, open government advocate and Tech Reset Canada co-founder: ‘When I advise companies about their future, I always tell them to get away from behavioural data. Go for clean tech, robotics, infrastructure or health tech, but don’t make your business depend on the surveillance economy. Grow other sectors with an alternative vision.’

Bianca also spoke about the opportunities Covid-19 bring to the tech sector. ‘There is an opportunity but a threat as well’, she says. ‘We have to watch the emergency that is taking place now when it comes to procurement. Keep an eye on the democratic process. But this time is also an opportunity to get rid of the tech that is not successful but costs a lot. Check the existing infrastructure. Not working? Let it go! And value human capital. We need teachers, doctors, people who do contact tracing. Build tools that help them.’

Paul: ‘The personalized ads ask for the collection of more data. We have to ban this. I think that selling products is a different business model. It shows a clear relation between producer and consumer. The system in which the people give data, get free products with advertisements is vague and manipulative. Skip this business model and make space for new ones.’ Jochem (Microsoft) doesn’t want to comment on this, because this is mainly about his competitors. He does stress that is important to create space for a market in tech, there have to be possibilities to compete. The government has to set the framework. For example with GDPR. Values for AI could use such a framework as well.’

Data sovereignty is a long lasting wish of a lot of countries. GAIA-X could play a role in this. GAIA-X is an initiative by France and Germany to strengthen the digital sovereignty of Europe. It will make Europe less dependent on China and the USA. Sander is also critical: there is a risk of copying existing models. But we need a completely different data strategy, the system is no good.

About the steps we have to take, the three men agree: we need more influence of Europe, all from another angle. According to Paul, Europe has to win back soeverignty and call a halt to their development. Jochem wants European unity to become a powerful block that can set a framework. Sander: ‘Only with the cooperation in Europe we can build alternative data models’.

According to Amsterdam Smart City, the discussion of this evening is exactly the discussion that needs to take place. Collecting data is very useful to work on the challenges in our cities. But we have to be aware that these data are in the hands of the private sector. And that free usage comes with a price. Can we work on public values with the data? This asks for a collaboration between the public and

private sector, something we work on every day. Amsterdam Smart City always puts public value first: innovating together and transparent, using each other’s expertise, with the resident at the centre.

Do you want to watch the full episode? You can watch it here (in Dutch):

[##### Tech for Society #5: Waar is de Europese techsector?

Waarom zijn er geen Europese techreuzen meer?

Pakhuis de Zwijger](

Amsterdam Smart City's picture #DigitalCity
AMS Institute, Re-inventing the city (urban innovation) at AMS Institute, posted

Urban Living Lab Summit 2020: Meet over 150 international Living Lab practitioners

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In many innovation projects, scientific programs, and organizations, urban living labs are achieving good results. In this co-creative, interactive Urban Living Lab Summit, we are going to explore tools that are used and ways to standardize them.

During the Summit - Monday, June 22nd, from 2 to 6pm (CET) - we will address:

● What tools can be used for designing, measuring impact, collaborating, and learning within Living Labs?

● How have these tools been proven helpful for living labs to reach their goals?

● What are lessons/insights that have been learned by living lab practitioners during this Corona crisis?

Want to know who's speaking? Or how to register?

AMS Institute's picture #Citizens&Living