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During our 23rd Demo Day on April 18, 2024, Ruben Polderman told us more about the philosophy and method of Socratic Design. It's important for a city to collectively reflect on a good existence. Socratic Design can be a way to think about this together, collectively.
 
Thinking and Acting Differently with Socratic Design
Together with his colleagues at the Digitalization & Innovation department of the Municipality of Amsterdam, Ruben explored how a city should deal with innovation and digitalization. Things were progressing well. The municipality could act swiftly; for example, promising Smart Mobility research and innovation projects were initiated with new partners. However, the transitions are heading in various directions, and progress remains limited. No matter how groundbreaking innovation is, there's a danger in trying to solve problems with the same mindset that caused them. The ability to perceive or think differently is therefore crucial. More crucial, even, than accumulated knowledge, as filosopher David Bohm suggested.
 
Through Socratic Design, we can collectively improve the latter. You work on your own presuppositions, enhance your listening skills, and deepen your understanding of our current dominant narratives to create new narratives and practices. Ruben guided us through examples and exercises to help us understand what narratives and presuppositions entail.

Narratives
"We think we live in reality, but we live in a narrative," Ruben proposes to the group. What we say to each other and how we interact creates a culture that shapes the group and its actions. Narratives are stories that guide our culture, values, thoughts, and actions. They are paradigms so deeply rooted that we no longer question them and sometimes believe there is no alternative. Our current dominant narrative has significant consequences for the Earth and humanity, and although it seems fixed, we can also create new narratives together if we choose to do so.

We must fundamentally seek a good existence within safe ecological boundaries. This should go beyond the transitions we are currently favouring, which sustain our lifestyle but just make it less harmful for the environment. If we want to create new stories with new, positive human perceptions and lifestyles, we must first examine our current narrative and presuppositions. We will need to deconstruct our current ways of living and thinking, much like the Theory U method mentioned during the previous Knowledge Session (see our recap article of this session).
 
Understanding Presuppositions
Ruben showed us various themes and images to collectively practice recognizing presuppositions. For example, a photo of a medical patient and doctors in action demonstrates that our feeling of "to measure is to know" is also crucial in healthcare. The doctors focus on the screen, the graph, the numbers, and therefore have less focus on the patient; the human, themselves. A photo of the stock market, where a group of men is busy trading stocks, also illustrates our idea of economic growth. Here too, there is a fixation on numbers. Ideally, they're green and going up, but meanwhile, we can lose sight of what exactly we're working towards and what exactly it is that we’re ‘growing’.

As a group, we discussed some presuppositions we could find in our field of work. For example, we talked about our need for and appreciation of objective data, and technologism; the belief in solutions rooted in technology and digitalization.
 
Fundamental Presupposition Shifts and New Narratives
If you flip a presupposition like Technologism and suggest that Social Interaction could be our salvation and solution to many of our problems, you set off a fundamental presupposition shift. If you translate this into practical actions or experiments, you can collectively understand how a newly created presupposition functions. As a group, we worked on this. During this session, I myself worked with an example from the field of mobility.

If I were to apply this new presupposition in the field of mobility and we look at the development of cars, perhaps we shouldn't go towards autonomous vehicles (technologism), but look for ways to motivate and strengthen carpooling (social interaction). As an experiment, you could, for example, set up an alternative to the conventional car lease plan. Employees of an organization don't all get the option to lease a car; instead, it's considered who could commute together, and there's a maximum of 1 car for every 4 employees per organization. Just like going to an away game with your soccer team on Sundays as a kid; enjoyable!
 
Read More
This session was an introduction and gave us a good initial understanding of this philosophy and method, but there's much more to discover. The method also delves into how presuppositions are deeply rooted in us, how we validate this with feeling in our bodies, and dialogue methods to collectively arrive at new values and narratives. There's more explained about Socratic Design on Amsterdam's Open Research platform.

Amsterdam UMC, OLVG en het Antoni van Leeuwenhoek (AVL) gaan elkaars medische data gepseudonimiseerd hergebruiken in Health Data Space Amsterdam.

HDSA is een geheel nieuwe, regionale zorgdata-infrastructuur. Deze ondersteunt patiëntenzorg en medisch wetenschappelijk onderzoek naar gezondheid en preventie. Met als doel: gezondheidsverschillen in de regio te verkleinen en de gezondheidszorg toegankelijk te houden.

Het initiatief van de drie Amsterdamse ziekenhuizen komt voort uit een bredere samenwerking met de Universiteit van Amsterdam, Vrije Universiteit Amsterdam, Gemeente Amsterdam, Amsterdam Economic Board en Philips. Verder trekken de ziekenhuizen nauw op met Amsterdam AI, het Amsterdamse samenwerkingsverband voor kunstmatige intelligentie, en Health-RI, dat zich inzet voor een landelijke geïntegreerde gezondheidsdata-infrastructuur voor onderzoek, beleid en innovatie.

HDSA faciliteert met deze betere en snellere uitwisseling van zorgdata wetenschappelijk onderzoek naar gezondheid, beter medisch inzicht in hoe mensen langdurig gezond kunnen blijven, gepersonaliseerde preventie en behandeling van ziekten. De samenwerking is een eerste stap in de aansluiting op (een nog te bouwen) nationale infrastructuur vanuit het Integraal Zorgakkoord (IZA) en een Europese samenwerking via het European Health Data Space (EHDS).

Lees het complete bericht via

Hoe zetten we Data in voor leefbare straten, buurten en steden? En heb je die datasets echt zo hard nodig? "Of heb je de bewoner al voor je, kun je aan tafel, en kun je gewoon samen van start gaan met een idee?" (aldus Luc Manders).
 
Op 29 februari kwamen we in een volle Culture Club (Amsterdamse Hogeschool voor de Kunsten) bijeen om het te hebben over Data en Leefbare Wijken. In een fijne samenwerking met onze partner Hieroo en SeederDeBoer nodigden we verschillende sprekers en onze communities uit op het Marineterrein Amsterdam.  

Leefbare wijken op de kaart en het visueel maken van data.

Sahar Tushuizen en Martijn Veenstra (Gemeente Amsterdam) namen verschillende kaarten mee om ons te laten zien hoe visuele data weergaven worden ingezet bij het maken van verstedelijkingsstrategieën, omgevingsvisies en beleid.

Een stad is opgebouwd uit verschillende wijken en gebieden. Simpel gezegd; in sommige wijken wordt vooral ‘gewoond’, in andere gebieden vooral gewerkt, en in sommige wijken vindt er een mooie functiemenging plaats. Samen zorgt dit voor een balans, en maakt het de stad. Maar vooral de wijken met een functiemix maken fijne wijken om in te leven, aldus Sahar en Martijn. Door de spreiding van functies visueel te maken met kaarten kan je inzichtelijk maken hoe het nu is verdeeld in Amsterdam, en inspelen op de gebieden waar functiemenging misschien wel erg achterloopt. Stedelijke vernieuwing is uiteindelijk ook een sociaal project. Het gaat niet alleen over stenen plaatsen, we moeten het ook koppelen aan bereikbaarheid en/van voorzieningen.

Sahar en Martijn gebruiken hun kaarten en gekleurde vlekken om de leefbaarheid van wijken terug te laten komen in Amsterdamse visies. Maar de kaarten vertellen niet het hele verhaal, benoemen ze op het einde van hun presentatie. “We gaan ook in gesprek met inwoners hoe functies en buurtactoren worden ervaren en gewaardeerd”. Dit maakte een mooi bruggetje naar de volgende twee sprekers.  

Welzijnsdashboard.nl

Hebe Verrest (Professor aan de Universiteit van Amsterdam) nam ons daarna mee in het verhaal van welzijnsdashboard.nl. Een samenwerkingsproject tussen Amsterdamse buurtbewoners (Venserpolder) en onderzoekers van de UvA.

Dit project vond haar oorsprong in twee ontwikkelingen: Er zijn de bewoners die zich niet altijd kunnen herkennen in het beeld dat over hun wijk en economisch welzijn bestaat, en zich niet gehoord voelen in verbeterprocessen in hun eigen omgeving. En dan zijn er ook de wetenschappers die merkten dat data over levens vaak nauw economisch gestuurd is. De data en het meten ervan gebeurt op een hoog schaalniveau, en dus vroegen onderzoekers zich af hoe je op lokale schaal kunt meten met meetinstrumenten die van nature democratischer zijn.

Onderzoekers van de UvA en bewoners van de wijk Venserpolder (Amsterdam Zuid-Oost) creëerden daarom samen een dashboard. De bewoners mochten meedenken wat het dashboard allemaal voor functies had, en het belangrijkste; ze mochten samen de variabele indicatoren bedenken die ze van belang vonden voor de buurt. Met behulp van de samengestelde indicatoren konden ze hun (persoonlijke) ervaringen vertalen naar data over de leefbaarheid en staat van hun buurt. De bewoners ervaarden meer zeggenschap en gehoor, en werden steeds beter in het werken met het dashboard en het vertalen van persoonlijke ervaringen naar wat algemenere data. De onderzoekers leerden met het dashboard over het ophalen van subjectieve, maar bruikbare data. En ten slotte was het voor beleidsmedewerkers en experts een mooie middel om een mix van ‘verhalen uit de buurt’ en abstractere data te verkrijgen.  

Het project loopt nog steeds en zal worden toegepast op verschillende buurten. Voor nu sloot Hebe haar presentatie af met een belangrijke learning: "Wat de bewoners belangrijke variabelen vinden, lijken ook die te zijn waar een probleem speelt".  

Van data naar datum

Ten slotte hield Luc Manders (Buurtvolk) een inspirerend pleidooi over zijn ervaringen met interventies in kwetsbare wijken. Hoewel data zeker bruikbaar kan zijn voor het signaleren en voorspellen van problemen, wilde hij het publiek tonen dat het uiteindelijk vooral gaat om het in gang zetten van een dialoog en interventie, samen mét de buurtbewoners.

Data kan zeker bruikbaar zijn voor het signaleren en voorspellen van problemen. Het in kaart brengen van risico’s in wijken kan ons tonen waar actie nodig is, maar uiteindelijk gaat leefbaarheid en welzijn over een geleefde werkelijkheid. Het gevaar is dat we blindstaren op data en kaarten en dat we de kaarten ‘beter’ maken, in plaats van iets echt in gang zetten in de wijk zelf. Want ook daar waar de cijfers verbetering aangeven, kunnen nog steeds dingen spelen die we niet weten te vangen met onze data en meetinstrumenten.

Luc noemde zijn presentatie daarom ‘Van data naar datum’. We zouden het iets minder mogen hebben over data, en het méér moeten hebben over de datum waarop we van start gaan met een project, een initiatief of een dialoog met buurtbewoners. Het liefst gaan we zo snel mogelijk met de bewoner aan tafel en zetten we iets in gang. Het begint bij het delen van verhalen en ervaringen over de situatie in de wijk, deze gaan verder dan cijfers die hoogover zijn opgehaald. Dan kan er samen met de bewoners worden nagedacht over een interventie die de wijk ten goede zou komen. Luc benadrukte hierbij ook dat we nog in te korte termijnen denken. Projecten van 2 jaar en professionals die zich 2 jaar in een wijk vastbijten vinden we al een mooie prestatie. Maar interventies in het sociaal domein hebben langer nodig. We zouden moeten denken in investeringen van bijvoorbeeld 10 jaar, zo kunnen we samen met bewoners meer leren van elkaar en meer vertrouwen op bouwen, en hoeven we niet steeds het wiel opnieuw uit te vinden.

Luc deelde ervaringsvoorbeelden, waarbij kleine interventies positieve bij-effecten in gang zetten, en moedigde het publiek aan: "Kosten en investeringen zullen aan de voorkant komen en blijven. Maar blijf het langdurig doen, leer samen met de bewoners, en denk aan het sneeuwbaleffect dat kleine interventies in gang zetten".

Dank aan de sprekers voor hun verhalen en het publiek voor de levendige discussies na afloop. Wil je bij onze volgende Data Dilemma's zijn? De volgende editie van deze serie open events vindt plaats op 30 mei. Het onderwerp en de sprekers worden binnenkort bekendgemaakt via ons platform en LinkedIn. Tot dan!

Happy Thursday, all 🎈

👯While Playground 🛝 is busy building the product, we actively talk with architects, developers, and governments. One topic that keeps surfacing is that there isn’t a clear and simple framework for starting community engagement and even convincing internal stakeholders to embark on this adventure without knowing the associated costs and best practices.

For that reason, we are releasing the Playground Framework 🪄. With five simple clicks, you can generate an actionable strategy to help you navigate the complexities of making our cities more inclusive.

✨Play with the framework and share your thoughts with us. Link to public demo video 🔗

💌<strong>Our inbox is open;</strong> let’s build the future of our cities together. 🏙️🍃

In the big tech-dominated era, data has been commercially exploited for so long that it is now hard to imagine that data sharing might also benefit the community. Yet that is what a collective of businesses, governments, social institutions and residents in Amsterdam aim to do. Sharing more data to better care for the city. On behalf of the Data Commons Collective, Lia Hsu (Strategic Advisor at Amsterdam Economic Board) asked the Amsterdam Smart City network for input and feedback on their Data Commons initiative on the last Demoday of 2023.

What is a (data) common?

Commons are natural resources that are accessible to everyone within a community. Water. Fertile soil. Clean air. Actually everything the earth has given us. We as humanity have increasingly begun to exploit these commons in our pursuit of power and profit maximisation. As a result, we risk exhausting them.

Data is a new, digital resource: a valuable commodity that can be used to improve products and services. Data can thus also be used for the common good. However there are two important differences between a common and a data common: data in commons never runs out, and data in commons is not tied to any geographical location or sociocultural groups.

Four principles for Data Commons

The Data Commons collective is currently working on different applied use cases to understand how data commons can help with concrete solutions to pressing societal problems in the areas of energy, green urban development, mobility, health and culture. Each data commons serves a different purpose and requires a different implementation, but there are four principles that are always the same:

1. The data common is used to serve a public or community purpose
2. The data common requires cooperation between different parties, such as individuals, companies or public institutions
3. The data common is managed according to principles that are acceptable to users and that define who may access the data commons under what conditions, in what ways they may be used, for what purpose, what is meant by data misuse
4. The data common is embedded to manage data quality, but also to monitor compliance with the principles and ensure that data misuse is also noticed and that an appropriate response (such as a reprimand, penalty or fine) follows.

The Data Commons Collective is now in the process of developing a framework, which provides a self-assessment tool to guide the formation of Data Commons initiatives by triggering consideration of relevant aspects for creating a data commons. It is a means of reflection, rather than prescription, to encourage sustainable and responsible data initiatives.

Energy Data Commons case and Value Workshop by Waag

After the introduction to the Data Commons Collective and Framework by Simone van der Burg (Waag) and Roos de Jong (Deloitte), the participants engaged in a value workshop led by Simone. The case we worked with: we’re dealing with a shortage of affordable and clean energy. Congestion issues are only expected to get worse, due to increased energy use by households en businesses. An energy Data Commons in neighbourhoods can have certain benefits. Such as preventing congestion issues, using clean energy sources more effectively, becoming self-sufficient as a neighbourhood and reducing costs. But under what circumstances would we want to share our energy data with our neighbours? What are the values that we find important when it comes to sharing our energy data?

Results: Which values are important when sharing our energy data?

In smaller groups, the participants discussed which values they found important for an energy data common using a value card deck from Waag. Some values that were mentioned were:

• Trustworthiness: It is important to trust one another when sharing our energy data. It helps when we assume that everyone that is part of the common has the right intentions.
• Fun: The energy Data Commons should be fun and positive! The participants discussed gamification and rewards as part of the common.
• Knowledge: One of the goals of sharing data with each other is to gain more knowledge about energy consumption and saving.
• Justice and solidarity: If everyone in the common feels safe and acknowledged, it will benefit the outcome. Everyone in the common should be treated equally.
• Inclusion and Community-feeling: It is important that people feel involved in the project. The Data Commons should improve our lives, make it more sustainable but also progress our social relations.

During this Demoday, we got to know the Data Commons collective and experienced which values we find important when sharing our data with others. Amsterdam Economic Board will remain involved in the Data Commons Collective in a coordinating role and work on use cases to understand how data commons can work for society.

Would you like to know more about the Data Commons Collective or do you have any input for them? Please feel free to reach out to me via sophie@amsterdamsmartcity.com or leave a comment below.

In an autonomous car from SAE level 4, perception equipment – the eyes and ears – and software take over human brain functions. This requires accurate maps, laser, radar, lidar and cameras. The lidar, which means 'detect light and range', works in conjunction with the car's cameras. This system pulses laser waves to map the distance to objects day and night, up to up to 100 meters with an accuracy of a few centimeters. The price of all this equipment is between €150,000 and €200,000. The lidar is a high-cost item, although this system is becoming increasingly cheaper due to industrial production. Together, these tools build a four-dimensional image of the environment, and all functions of the moving car are controlled using stored software and communications in the cloud.  

Google/Waymo

Google's X-lab began developing an autonomous car in 2009. In 2016, the company had already completed more than 1.5 million test kilometers and spent $1.1 billion on the development of an autonomous car. The company previously used a self-developed model ('the firefly', see photo). The company then deployed converted Chrysler Pacifica Hybrids, and these will be exchanged for fully electric Jaguar I-Pace cars.
In 2016, Google's parent company Alphabet parlayed autonomous car developments into a new company called Waymo (derived from "a new way of mobility").  

General motorcycles/cruise

Cruise was founded in 2013 with the intention of developing a self-driving car. In 2016, General Moters acquired the company for an amount of $500 million. To date, the company has completed 700,000 test miles in San Francisco's urban environment with no fatalities.

Uber

In 2016, Uber began working with Volvo to develop an autonomous car that could serve as a taxi. The company had acquired software manufacturer Otto for a net $600 million. The company predicted that there will be 75,000 self-driving cars on the road by 2019. That became zero. During the test phase, the company experienced several accidents, including one with a fatal outcome. In addition, Waymo became a target of data theft, a case that was decided in Waymo's favor by the court. Uber therefore had to pay damages of €250 million (in shares). This led to the departure of Uber founder Travis Kalanick. His successor, Dara Khosrowshahi, has put the development of an autonomous car on the back burner. It was recently announced that Uber has signed a contract with Waymo to use this company's autonomous cars in the future.  

Tesla

Until recently, the use of lidar was not possible due to the high costs for car manufacturers that opt for accreditation at SAE level 3. Tesla therefore equipped its cars exclusively with radar, cameras and computer vision. The latter means that all driving Teslas transmit camera images of traffic and the way in which motorists react to 'the cloud'. The company has been developing these images with artificial intelligence for years. It prides itself on the fact that its cars have rules of conduct for every conceivable traffic situation.
The development of the Tesla was accompanied by high expectations but also by many accidents, some of which were fatal. Last year, Tesla made available a beta version of the FSD ("Full Self Driving") software package for a price of $15,000. However, the company had to recall as many as 362,000 cars under the authority of the Traffic Safety Administration because this package was encouraging illegal driving. It looks like that these issues have been resolved and some experts have suggested that Tesla will be able to qualify for accreditation at least at SEA Level 3. This still has to happen.  

Ford and Volkswagen

These companies threw in the towel in 2022 and unplugged Argo, a company that was supposed to develop an autonomous car to provide SAE level 4 taxi services. Instead, both companies announced focusing on the SAE levels 2 and 3, like most auto makers.
 
According to analysts at AlixPartners, the industry has invested $100 billion in developing car automation by 2023, in addition to $250 billion in development of electric cars. I will discus the profitability of these investments later.

Almere, 6 juli 2023 – Civity is de winnaar van de Green Innovation Hub Contest 2023, waar verschillende start- en scale-ups hun innovatieve oplossing voor een duurzame en inclusieve leefomgeving presenteerden. Dat bepaalde de jury (UPAlmere!, Amsterdam Smart City, BTG, Future City Foundation, Floor Almere, Windesheim, Aeres, Provincie Flevoland, PRICE, Horizon en VodafoneZiggo) gisteren tijdens de Green Innovation Hub Contest tijdens een stormachtige dag. Na een succesvolle pitch won de start-up uit Amersfoort de Golden Award voor hun innovatieve oplossing: een smartcity dataplatform voor de energietransitie. Hiermee verzekert Civity zich van begeleiding om haar concept verder te ontwikkelen, kantoorruimte en tickets voor de Smart City Congres 2023 in Barcelona.

De komende jaren worden er in de provincie Flevoland 130.000 nieuwe woningen gebouwd.. Nederlands grootste bouwopgave. Daarom hebben de gemeente Almere, de provincie Flevoland, VodafoneZiggo en haar partners de handen ineengeslagen met de organisatie van de Green Innovation Hub Contest 2023. Het doel van de wedstrijd is het vinden van innovatieve oplossingen die bijdragen aan een duurzame en inclusieve leefomgeving.

“We zitten in de grootste transitie van de afgelopen 50 jaar, waarin we zowel op ruimtelijk als op sociaal gebied uitdagingen hebben. Het is mooi dat de Green Innovation Hub Contest hier met nieuwe organisaties en nieuwe ideeën mee aan de slag gaat en dat Almere blijft geloven en investeren in groene innovatie.”, aldus hoofdjurylid Jan-Willem Wesselink, programmamanager bij Future City Foundation.

Contest Day
Start-ups en scale-ups konden zich tot 22 juni aanmelden. Uit alle inzendingen heeft de jury tien organisaties met de beste oplossingen geselecteerd. Zij hebben hun producten en diensten gisteren tijdens de Innovation Hub Contest Day gepresenteerd.
“De inspirerende oplossingen die zijn gepresenteerd, dragen allemaal bij aan de ontwikkeling van Almere als een duurzame en natuur-inclusieve stad.” vertelt jurylid Debby Kruit, Ecosystem Advisor UPALMERE! en Startup Mentor bij Startupbootcamp. “Ik kan niet wachten om te zien welke innovaties over een tijdje echt in Almere worden gerealiseerd.”

Golden Award
De oplossing van Civity werd tijdens de finale van de Green Innovation Hub Contest door de jury bekroond met de Golden Award. Dit betekent dat zij meegaan met de partners naar de Smart City Congres in Barcelona en dat zij coaching en ondersteuning ontvangen om hun product verder op te schalen in de markt.
Arjan Eeken, senior Architecture manager en innovatiestrateeg bij VodafoneZiggo: “De presentatie ging niet in op de technologische oplossing, maar op de toegevoegde waarde voor de maatschappij. De meest belangrijke discussie die er is: hoe deel je data voor de energieconsumptie.”

Directeur Roelof Schram van Civity is erg opgetogen: ”Hiermee zetten wij met ons bedrijf een fantastische volgende stap om onze smartcity dataplatform samen met experts verder op te schalen”.

Dringende oproep van Femke Halsema tijdens zesde State of the Region.

Van grenzen aan de groei en zonnepanelen voor iedereen tot talenten werven op een nieuwe manier en een nieuw perspectief op nieuwkomers: als we brede welvaart echt een kans willen geven, moeten we anders kijken en anders doen. En daarvoor is vertrouwen cruciaal, zegt Femke Halsema in haar oproep. Welkom bij de 6e editie van State of the Region, in de Meervaart Amsterdam.

Duurzaamheid. Wonen. De energietransitie. Als presentatoren Tex de Wit en Janine Abbring via de Mentimeter het publiek vragen naar de grootste uitdaging voor de Metropool Amsterdam verschijnt er een gevarieerde woordwolk op het scherm. Armoedebestrijding wordt genoemd, minder vergaderen en bereikbaarheid.

Ook noemen veel mensen brede welvaart. “En dat is vandaag een belangrijk thema”, zegt Abbring. “In eerdere State of the Regions lag de focus meer op cijfers, op economische welvaart. Nu richten we ons ook op minder materiële zaken.”

Dat zien we terug in een paar filmpjes. Pallas Achterberg, Challenge Officer bij Alliander roept daarin op beter te luisteren, tot samenwerken op een andere manier, een samenwerking waarin we ons eigen belang ondergeschikt maken aan het gemeenschappelijke belang. We zien een kinderarts die zich afvraagt waarom we ons niet veel meer richten op preventie. We zien ondernemers die bij het werven van talent verder kijken dan alleen het cv en ondernemers die zonnepanelen betaalbaar maken voor iedereen.

Geen lege term

Het zijn de concrete voorbeelden die nauw aansluiten bij de jaarlijkse State of the Region, de speech van Femke Halsema tijdens het gelijknamige evenement. Ze is burgemeester van Amsterdam, maar vandaag vooral voorzitter van de Metropoolregio Amsterdam én van Amsterdam Economic Board. Die organiseren dit evenement samen met de gemeente Amsterdam, amsterdam&partners en ROM InWest.

Halsema herhaalt de oproep die vandaag centraal staat: anders kijken en anders doen. “We moeten fundamentele keuzes maken om ervoor te zorgen dat brede welvaart geen lege term wordt. Dat we het werkelijk gaan uitvoeren. Wij doen nu deze oproep. En ik hoop dat we die samen met inwoners, bedrijven, maatschappelijke instellingen en u in de zaal werkelijkheid kunnen laten worden.”

Bijzondere samenwerking

De Board-voorzitter is net terug uit Hatay, de Turkse provincie die zo zwaar werd getroffen door de aardbeving. Door slechte samenwerkingen lukt het de regio niet goed om de enorme schades te herstellen. Het leven ligt er stil. In Nederland zit die samenwerking in ons bloed. De eerste Nederlandse dijk liep langs het Gooi, via Diemen en Amsterdam naar het IJ en was het gevolg van een bijzondere samenwerking tussen boeren, vissers, de graaf en inwoners.

“Die samenwerking vraagt nog wel onze aandacht. Ons verdienmodel is aan vernieuwing toe. Economische groei zal hand in hand moeten gaan met sociaal-maatschappelijke vooruitgang. Onze huidige voorspoed bereikt nog lang niet iedereen. Inkomensverschillen zijn groot, er is te veel uitstoot van fijnstof, er zijn te weinig arbeidskrachten en er is een tekort aan woningen.”

De Metropool als meent

Toch ziet Halsema geen reden voor pessimisme. Met dank aan grote en kleine bedrijven die in de Metropool hun uitvalsbasis hebben verdienen we hier 20 procent van het bruto binnenlands product. De voorzieningen en kennisinstellingen zijn van hoog niveau. En we zijn een veerkrachtige regio.

Vertrouwen is volgens Halsema de kern van onze toekomstige samenwerking. “We kunnen niet met elkaar blijven concurreren, we moeten elkaar versterken. We moeten onze Metropool zien als de meent van vroeger, een gemeenschappelijke weidegrond waar we samen verantwoordelijk voor zijn. Als jij die niet goed gebruikt, heeft dat gevolgen voor de andere gebruikers. De Metropool is te lang beschouwd als onbeheerde, woeste grond waar geen samenwerking voor nodig is.”

Halsema haalt econoom en nobelprijswinnaar Elinor Ostrom aan, die pleitte voor goede instituties voor gemeenschappelijk beheer. “We beheren goederen die we moeten laten floreren voor het welvaren van de gehele gemeenschap, zegt zij. Dat betekent dat we altijd het belang van de ander hebben mee te wegen, ook dat van mensen in de rest van Nederland en de wereld en ook dat van toekomstige generaties.”

‘Een mega radicale transformatie’

Anders kijken en anders doen klinkt misschien eenvoudig, maar vraagt van iedereen in de Metropool Amsterdam een nieuwe manier van denken en doen. Op het podium gaat Femke Halsema hierover in gesprek met Ingo UytdenHaage, co-CEO van Adyen, architect Thomas Rau en onderzoeken en community builder Soraya Shawki. Wat vinden zij van de oproep anders te kijken en anders te doen?

Wat Thomas Rau, architect, ondernemer, innovator betreft gaat de oproep niet ver genoeg. “Het is nog niet radicaal genoeg. We hebben het over 2050, maar ik vind dat we een duidelijk beeld moeten hebben van waar we over zeven jaar als Metropool willen staan. Daarbij moeten we niet doen wat mogelijk is, maar wat nodig is: een mega radicale transformatie. En dat is niet altijd comfortabel.”

Expats

Ingo Uytdenhaage , co-CEO van Adyen is wat positiever. “Bedrijven kijken vaak al verder dan alleen maar naar geld verdienen. Wij kijken ook naar onze impact op de regio, op de stad.” Die impact van Adyen is bijvoorbeeld dat er veel expats voor hen werken, zegt Abbring, en die hebben ook allemaal woonruimte nodig. Uytdenhaage ziet dat anders. “Ik noem ze geen expats, het zijn jongeren van begin 30 die een lokaal contract hebben en dezelfde uitdagingen hebben als andere jonge Amsterdammers. En ze willen ook helemaal niet allemaal in de stad wonen.” Hij krijgt bijval van Halsema: “We hebben internationale arbeidskrachten nodig voor het werk dat er ligt. We kunnen de tekorten niet oplossen met eigen inwoners.”

Soraya Shawki, researcher/community bouwer Open Embassy die nieuwkomers wegwijs maakt in de Nederlandse samenleving. Zij had graag een concretere oproep gezien. “Er is bijvoorbeeld nog veel systemische ongelijkheid. Er zijn heel veel mensen hier die pas na vijf jaar mogen werken. Dat zijn allemaal mensen die in de zorg en techniek aan de slag kunnen gaan.” Onlangs sprak ze een Iraanse wiskundelerares die Nederlands en Engels spreekt. “De gemeente vond dat ze zo snel mogelijk aan de slag moest gaan en stuurde een vacature voor een kassamedewerker door. Er ligt hier ook een rol voor werkgevers, om trajecten voor nieuwkomers beschikbaar te maken.”

Lessen aan nieuwkomers

Adyen is daar bijvoorbeeld al mee bezig en geeft programmeerlessen aan nieuwkomers. Ook laat het bedrijf in speciale lessen op scholen zien hoe technologie werkt, om zo de interesse van jongeren voor techniek te wekken. Wat Halsema betreft is het een goed voorbeeld van hoe bedrijven in de afgelopen jaren een andere taakopvatting hebben gekregen. “Waar ze voorheen misschien doneerden aan culturele instellingen, zie je nu dat ze veel meer investeren in de lokale economie en met jongeren en inwoners praten.”

Volgens Shawki mag dat nog wel wat verder gaan, bij overheden én bedrijven. “Participatie is vaak nog een vinkje op een lijstje, het is niet ingebed waardoor er bij bedrijven en overheden weinig kennis is over wat er precies nodig is. En dat terwijl mensen letterlijk expert zijn over hun eigen ervaringen. Wij hebben bijvoorbeeld expertpools van mensen die ervaring hebben met de nieuwe Wet inburgering.”

Nieuwe ontmoetingen

Soraya Shawki en Ingo UytdenHaage kenden elkaar tot vandaag nog niet, terwijl er wel wat overlap zit in hun werkzaamheden. Anders kijken en anders doen gaat ook over dit soort ontmoetingen, stelt interviewer Abbring vast. “De toekomst ligt altijd in de mensen die je niet kent”, bevestigt Rau. “In gesprekken met mensen die je niet kent. Dus ga het gesprek aan. Wij zijn de oplossing.”

En Halsema besluit: “De Metropoolregio was te lang een soort noodzakelijk kwaad, maar volgens mij moeten we het omdraaien. Alle grote onderwerpen moeten we op regionaal niveau met elkaar bespreken. We moeten wantrouwen inruilen voor vertrouwen. Alleen zo kunnen we radicale stappen zetten.”

Wil je direct aan de slag? Op Anders kijken, anders doen vind je inspirerende interviews en mooie voorbeelden. Je kunt er je eigen initiatieven en manier van werken onder de loep nemen. Past die wel bij de Metropool van Morgen? Ook kun je je er inschrijven voor de werkateliers die we na de zomer gaan organiseren.

Voor het hoofdprogramma waren er twee side-events:

State of the Youth

De Young on Board is in gesprek gegaan over het betrekken van jongeren bij het vormgeven van de toekomst van de Metropoolregio Amsterdam. Het thema participatie bleek na dit weekend relevanter dan ooit. Hoe zorgen we voor brede maatschappelijke betrokkenheid en hoe zorgen we ervoor dat jongeren weer vertrouwen krijgen in de politiek èn hun stemrecht?

Paula Smith (docent-onderzoeker Social Work bij InHolland) gaf ons een stoomcursus over jongerenparticipatie. Ze ging daarbij niet alleen in op de verschillen tussen jongeren en de rest van het electoraat, maar ook over de verschillen tussen jongeren. De belangrijkste boodschap van Paula is dat we jongerenparticipatie moeten gaan verankeren in (beleid)structuren. Als je jongeren nu betrekt creëer je namelijk geëngageerde burgers voor later.

Vervolgens zijn we met Younes Douari (Represent Jezelf) en Kimberley Snijders (voorzitter van De Nationale Jeugdraad) en Paula Smith in gesprek gegaan. Zij deelden hun ervaringen over wat er in de praktijk werkt om jongeren te betrekken in het maatschappelijke debat en bij het vormgeven van beleid. We hebben daarbij een aantal belangrijke lessen opgehaald, namelijk:

Betrek jongeren op tijd, en gebruik ze niet als windowdressing.
Maak gebruik van sociale structuren in wijken en dorpen en ga naar jongeren toe
Durf het aan om het resultaat echt uit handen te geven

Economische Verkenningen

Het andere side event was volledig gewijd aan de Economische Verkenningen MRA 2023.

The Digital Government Act (Wet Digitale Overheid) aims to improve digital government services while ensuring citizens' privacy. An important part of this law is safe and secure logging in to the government using new electronic identification methods (eIDs) such as Yivi (formerly IRMA). The municipality of Amsterdam recently started a pilot with Yivi. Amsterdam residents can now log in to “Mijn Amsterdam” to track the status of complaints about public area’s. But how do you get this innovation, which really requires a different way of thinking, implemented?

Using the Change Curve to categorise barriers

At the Transition day (June 2023), Mike Alders (municipality of Amsterdam) invited the Amsterdam Smart City network to help identify the barriers and possible interventions, and explore opportunities for regional cooperation. Led by Coen Smit from Royal HaskoningDHV, the participants identified barriers in implementing this new technology from an organisational and civil society perspective. After that, the participants placed these barriers on a Change Curve, a powerful model used to understand the stages of personal transition and organization stage. Using the Change Curve, we wanted to give Mike some concrete guidance on where to focus his interventions on within the organisation. The barriers were categorised in four phases:

1. Awareness: associated with anxiety and denial;
2. Desire: associated with emotion and fear;
3. Knowledge & ability: associated with acceptance, realisation and energy;
4. Reinforcement: associated with growth.

Insights and next steps

In the case of digital identity and the implementation of eID’s, such as Yivi, it appears that most of the barriers are related to the first phase of awareness. Think of: little knowledge about digital identity and current privacy risks, and a lack of trust in a new technology. Communication is crucial to overcome barriers in the awareness. To the user, but also internally to employees and the management. Directors often also know too little about the topic of digital identity.

By looking at the different phases in the change process, we have become aware of the obstacles and thought about possible solutions. But we are still a long way from full implementation and acceptance of this new innovation. For that, we need different perspectives from business, governments and knowledge institutions. This way, we can start creating more awareness about digital transformations and identity in general, which will most likely lead to wishes for more privacy-friendly and easier way of identifying online. Besides focusing on creating more awareness about our digital identity, another possible next step is to organise a more in-depth session (deepdive) with all governmental organisations in the Amsterdam Smart City network.

Do you have any tips or questions in relation to Mike’s project about Digital Identity and electronic Identification? Please get in touch with me through sophie@amsterdamsmartcity.com or leave a comment below.

This week, Metabolic launched its first SaaS solution: Link, by Metabolic Software!

After 10 years of helping organizations understand their impact on nature, Metabolic has created a way to automate this process to help more people faster.

Link enables companies to understand their impact and identify nature-related risks across their supply chain. It helps them mitigate negative effects, protect biodiversity, and find opportunities for sustainable initiatives

#natureassessment #LinkbyMetabolic

SoTecIn Factory is launched!

Committed to improving the resilience and sustainability of European industry, SoTecIn Factory will support the transformation of industrial value chains to become low-carbon and circular.

Our goal? Build 30 mission-driven ventures distributed in 20+ European countries!

Make sure to follow their journey through SoTecIn Factory and find out more about the projects here: https://sotecinfactory.eu/

How can a modern multinational company transition its value chain to preserve nature and biodiversity rather than deplete it?

Metabolic, WWF-France and the Science-Based Targets Network have worked with Bel to understand what areas to target and where the most positive impacts on biodiversity could be made.

Bel will share their best practices, helping other companies to see which methods work overtime. Together with SBTN, we invite more companies to join the effort.

Vorige week heb ik de community geattendeerd op de publicatie van mijn e-book Better cities and digitization. Dat is een compilatie van de 23 posts op deze website het afgelopen half jaar.
Inmiddels is ook de Nederlandstalige versie Steden en digitalisering beschikbaar. Ik sta daarin eerst stil bij de technocentrische en de mensgerichte benadering van smart cities.  Daarna problematiseer ik de roep om 'datagestuurd beleid'. Ik ga vervolgens uitvoerig in op ethische principes bij de beoordeling van technologieën. Vervolgens beschrijf ik een procedure hoe steden met digitalisering zouden kunnen omgaan, te beginnen met Kate Raworth. Ook het digitaliseringsbeleid van Amsterdam krijgt aandacht.  Daarna komen vier toepassingen aan de orde: bestuur, energie, mobiliteit en gezondheidszorg.  Wie doorleest tot op de laatste bladzijde ziet dat Amsterdam Smart City het laatste woord krijgt;-)

Via de link hieronder kun je dit boek gratis downloaden.

Based on years of research and project work, Metabolic identified six key areas where they'd like to have the greatest impact.

Successfully transitioning these six systems will likely address over 90% of the global negative environmental and humanitarian impacts.

Last year, Metabolic focused on four of them. Their impact report highlights some projects they are particularly proud of.

Check it out in the link below.

For 23 weeks I have published weekly episodes of the series Better Cities. The role of digital technology on this site. I have edited and compiled these episodes in an e-book (88 pages). You can download this for free via the link below. The book has 17 chapters that are grouped into six parts:
1. Hardcore: Technology-centered approaches
2. Towards a humancentric approach
3. Misunderstanding the use of data
4. Ethical considerations
5. Embedding digitization in urban policy
6. Applications (government, mobility, energy and healthcare)
7. Wrapping up: Better cities and technology

Bijna drie jaar na de lancering van de eerste versie van de groenblauwe kaart van Amsterdam en 3.000 exemplaren verder, hebben we een tweede - herziene - druk van #UrbanNatureAmsterdam gemaakt. Maandagavond 21 maart werd tijdens Vier de Lente! in Pakhuis de Zwijger het eerste exemplaar uitgereikt aan de nieuwe groenburgemeester van Amsterdam.

Wat is nieuw in deze tweede versie van #UrbanNatureAmsterdam? Ontdek bijvoorbeeld 🌱 de eekhoornbruggen in het Gijsbrecht van Aemstelpark, 🌱 twee nieuwe stadsparken, 🌱 het monumentaal groen of de eerste tiny forest van de stad, 🌱 nieuwe stadse Trage Tochten, 🌱 de natuur in de 'Port of Amsterdam', 🌱 nieuwe partners, 🌱 informatie over natuur inclusief bouwen of 🌱 de vernieuwde top-10 lijsten met dingen die je in de stad kunt doen.

Op de voorzijde van de kaart zie je letterlijk hoeveel groen en blauw in Amsterdam is te vinden: de parken, (binnen)tuinen, plantsoenen, natuurspeeltuinen, sportvelden, grachten, meren, polders en bossen. De achterzijde van de kaart vol met informatie fungeert als een oproep aan de gebruiker: ontdek de natuur, maar draag ook bij aan vergroening van de stad.

Met dank aan Urban Good CIC en aan onze nieuwe partners Buurtgroen020, Anmec en Natuurfontein. En partners Gemeente Amsterdam, Staatsbosbeheer, Waterschap Amstel, Gooi en Vecht en Recreatie Noord Holland.

In the 13th episode of the Better cities -The contribution of digital technology-series I will continue the description of applications of digital technology and their evaluation based on relevant ethical principles treated in episode 9. Episode 12 discussed: (1) Internet of Things, (2) robotics, and (3) biometrics. Below, I will cover (4) Immersive technology (augmented and virtual reality), (5) blockchain and (6) platforms. By way of conclusion, I return to the implications of all these applications for governance.
The ethical principles mentioned in chapter 9 are: privacy, autonomy, security, control, human dignity, justice, and power relations.

4. Immersive technology (augmented and virtual reality)

Augmented reality adds information to our perception. The oldest examples are messages that pilots of super-fast fighter planes could read on their glasses, so that they eyes without interruption could follow their "target". Its most popular application is the game Pokémon Go. Additional information via the smartphone screen is also often available when visiting 'places of interest'. The infamous Google Glasses were an excellent tool for this purpose but due to the obvious risk of privacy violations their application soon came to an end. This is unfortunate for certain groups, for example the hearing impaired.
Virtual reality goes much further by replacing our sensory perception by images of an artificial world. This requires a special helmet, such as the oculus rift. Applications mainly find their way through gaming. But it is also possible to show the interior of a house in three dimensions or to take a virtual walk through a neighborhood that is yet to be built.

A primitive form of virtual reality was Second live, in which the screen gave access to an alternative reality, in which your avatar communicates with others’. That could go a long way, like someone who reported being raped by a fellow avatar. Nowadays, the capabilities of augmented reality are expanding rapidly. Think of a virtual space where the user meets others to converse, listen, or to do whatever.

Metaverse
Augmented reality takes you to the metaverse, which was first described by Neil Stephenson in his dystopian book Snow Crash in 1992. As the power of computers grew, the idea of the metaverse gained new impetus and recently Marc Zuckerberg announced that his new company Meta Platforms will gradually turn Facebook into a fully digital world. This immerses the users in the most diverse experiences, which they partly evoke themselves, such as communicating with other avatars, attending a concert, going to the disco, and getting acquainted with strangers and of course going to shops, because it remains a medium to make money.
Only recently, Microsoft has also announced that it would bring its operating system (Windows), web servers (Azure), communication networks (Teams and Linkedin) hardware (HoloLens), entertainment (Xbox) and IP (Minecraft) together in a virtual reality. The recent €60 billion-acquisition of game producer Activision Blizzard, producer of the Call of Duty video games, fits in with this policy and indicates that the company expects to make a lot of money with its version of the metaverse.
In the expected struggle between the titans, Amazon will probably join in and build the virtual mall of and for everyone's dreams.

It remains to be seen whether a younger generation, less consumer-addicted and more concerned about nature, is waiting for a completely artificial world. I hope not.

Privacy
The risks of augmented reality have been widely mentioned from the start. For example, for research purposes, Google had been given the right to remotely track the movements of the eyes of people wearing Google glasses. For the rest, it is not only governments and companies that will spy on people, but above all people will spy on each other.

Safety
After a short time, those who move through the metaverse develop balance problems. Worse is that the risk of addiction is high.

Human dignity
There is a danger that people who frequently dwell in imaginary worlds can no longer distinguish fake and real and alienate from themselves in the 'real' world and lose the social skills that are necessary in it.

Power relations
Big Tech is getting even more tools to analyze our preferences and influence us, including through deep fakes, which can imitate existing people in real life. This raises questions about the risks that citizens run, and about the even greater role of companies that offer immersive technology.

5. Blockchain

Blockchain makes it possible to record transactions (of money, securities, contracts, and objects) without the mediation of an authorized body (government, employer, bank, notary). The first version of blockchain was bitcoin, initially only intended for financial transactions. Today, there are hundreds of variants, of which Ethereum is the most widely used.
The essence of blockchain is that the database of all transactions, the ledger, is stored on everyone's computer and is therefore accessible to every user. Miners ensure that a cryptocurrency is only used for one transaction or that a contract is not changed afterwards by one of the parties involved. Once most miners have approved a series of transactions, these transactions together form an unchangeable block.
Miners are eager to approve blocks, because whoever turns out to have done so first will receive a significant fee in cryptocurrency. Mining takes time and, above all, requires a huge amount of computing power and therefore energy. Alternative methods are diligently sought, such as a method that mainly concerns the reputation of the miner.

Blockchain stems from a drive for radical decentralization and reduction of the power of states, banks, and companies. That has worked out differently in practice. It is mainly governments and large companies in the US, Russia, China, South Korea, and the Netherlands, for example Albert Heijn, that are ensuring a steady increase.

As a means of securely storing transactions and recording mutual obligations, as in the case of digital autonomous organizations and smart contacts, blockchain has more potential than as a cryptocurrency. An absolute precondition is finding an alternative for the high consumption of energy.

Privacy
Blockchain grew out of the pursuit of escaping the ubiquitous eavesdropping enterprises and state. That is why dubious transactions are preferably handled with cryptocurrency. There is no complete anonymity, because cryptocurrency must be regularly exchanged for official money,

Autonomy
Perhaps more human autonomy comes into its own in blockchain than in any other system. For this it is necessary to know how it works well. This is all the truer in the case of non-financial transactions.

Safety
There are certain risks: The moment a miner has more than 50% of the computer capacity, it can completely corrupt the system. This situation is not imaginary. In 2019, there were two Chinese miners who together owned more than the half of computer capacity.

Power relations
Not much is known about the position of miners. There is a tendency towards ever-increasing concentration, which carries dangers about the sustainability of the system. As concentration increases, cryptocurrency holdings will also become increasingly skewed. After all, it is the miners who ensure the expansion of the available amount of money.

6. Digital platforms

Companies such as Amazon, Uber and Airbnb represent a new form of economic activity that has far-reaching consequences for other companies and urban life. They essentially consist of digital platforms that bring providers and consumers together.

Imagine you are in Amazon's virtual fitting room. You sit on a chair and a series of models pass by all of which exactly have your figure and size and maybe also your appearance. You can vary endlessly what they are wearing, until you have found or put together the outfit of your dreams. This can apply to all conceivable purchases, up to cars, including a driving simulator. With the push of a button, it is ordered and a few hours later the drone drops your order at your doorstep.
Digital platforms bring together a range of digital technology applications, such as Internet of Things, robotics, immersive technology, artificial intelligence and blockchain, to monitor the immense flows of goods and services.

Privacy
In the world of platforms, privacy is of little or no importance. Companies want to earn as much as possible from you and therefore collect masses of information about your behavior, preferences, and expenses. This in exchange for convenience and free gadgets such as navigation, search engines and email.

Autonomy
Some platforms are part of the sharing economy. They enable direct transactions between people and, as in the case of Airbnb, provide an unprecedented range of accommodations from which to choose.

Justice
Employees in platform companies often have poor labor conditions. For example, Uber drivers are followed, checked, and assessed all day long. In distribution centers, all remaining human actions are prescribed down to the minute.
In these companies, a large gap arises between the small inner circle of managers and technicians and the large outer circle of "contractors" that the company has nothing to do with and who have nothing to do with the company.

Power relations
These companies also contribute to widening the gap between rich and poor; the unprecedentedly large earnings go to top management and shareholders and, where possible, tax is avoided.
Platforms like Airbnb make it possible to distort competition on a large scale; the accommodations they rent out do not comply with the safety and tax rules that apply to regular companies.
The growth of platforms that have taken on monopolistic forms is the major cause of urban disruption without contributing to the costs it entails for the community.

Back to governance

In the previous articles, I have elaborated a framework for dealing with digitization in a socially responsible manner. Two lines of thought developed in this, that of the value of digital technology and that of its ethical use.

The value of digital technology
Digital technology must be given shape and content as one of the tools with which a city works towards an ecologically and socially sustainable future. To help articulate what such a future means, I introduced Kate Raworth's ideas about the donut economy. The design of a vision of the future must be a broadly supported democratic process, in which citizens also test the solution of their inclining problems against the sustainable prosperity of future generations and that of people elsewhere in the world.
The most important question when it comes to (digital) technology is therefore which (digital) technological tools contribute to the realization of a socially and ecologically sustainable city?

The ethical use of technology
In the world in which we try to realize the sustainable city of the future, digital technology is developing rapidly, in the fort place under the influence of commercial and political interests. Cities are confronted with these technologies through powerful smart city technology marketing.
The most important question for cities to ask is How do we assess available technologies from an ethical perspective.

In the government of cities, both trains of thought come together: Together, the answers to these questions can lead to the choice, design, and application of digital techniques as part of the realization of a vision for an ecologically and socially sustainable future of the city.

In the next two articles I examine how ethical principles are dealt with in practice. In the first article I will put Amsterdam in the spotlight and next, I look at how several municipalities are digitizing responsibly in the context of the Agenda stad.

The link below opens an overview of all published and future articles in this series.

The 10th episode in the series Better cities: The contribution of digital technology deals with the impact of ethical principles on four pillars of digitization: accessibility, software, infrastructure and data.

In the previous episode, I discussed design principles - guidelines and values - for digital technology. The report of the Rathenau Instituut Opwaarderen - Borgen van publieke waarden in de digitale samenleving concludes that government, industry, and society are still insufficiently using these principles. Below, I will consider their impact on four pillars of digitization: accessibility, software, infrastructure, and data. The next episodes will be focused on their impact on frequently used technologies.

Accessibility

Accessibility refers to the availability of high-speed Internet for everyone. This goes beyond just technical access. It also means that a municipality ensures that digital content is understandable and that citizens can use the options offered. Finally, everyone should have a working computer.

Free and safe Internet for all residents is a valuable amenity, including Wi-Fi in public areas. Leaving the latter to private providers such as the LinkNYC advertising kiosks in New York, which are popping up in other cities as well, is a bad thing. Companies such as Sidewalk Labs tempt municipalities by installing these kiosks for free. They are equipped with sensors that collect a huge amount of data from every device that connects to the Wi-Fi network: Not only the location and the operating system, but also the MAC address. With the help of analytical techniques, the route taken can be reconstructed. Combined with other public data from Facebook or Google, they provide insight into personal interests, sexual orientation, race, and political opinion of visitors.

The huge internet that connects everything and everyone also raises specters, which have to do with privacy-related uncertainty and forms of abuse, which appeared to include hacking of equipment that regulates your heartbeat.

That is why there is a wide search for alternatives. Worldwide, P2P neighborhood initiatives occur for a private network. Many of these are part of The Things Network. Instead of Wi-Fi, this network uses a protocol called LoRaWAN. Robust end-to-end encryption means that users don't have to worry about secure wireless hotspots, mobile data plans, or faltering Wi-Fi connectivity. The Things Network manages thousands of gateways and provides coverage to millions of people and a suite of open tools that enable citizens and entrepreneurs to build IoT applications at a low cost, with maximum security and that are easy to scale.

Software

Computer programs provide diverse applications, ranging from word processing to management systems. Looking for solutions that best fit the guidelines and ethical principles mentioned in the former episode, we quickly arrive at open-source software, as opposed to proprietary products from commercial providers. Not that the latter are objectionable in advance or that they are always more expensive. The most important thing to pay attention to is interchangeability (interoperability) with products from other providers to prevent you cannot get rid of them (lock in).

Open-source software offers advantages over proprietary solutions, especially if municipalities encourage city-wide use. Barcelona is leading the way in this regard. The city aims to fully self-manage its ICT services and radically improve digital public services, including privacy by design. This results in data sovereignty and in the use of free software, open data formats, open standards, interoperability and reusable applications and services.

Anyone looking for open-source software cannot ignore the Fiwarecommunity, which is similar in organization to Linux and consists of companies, start-ups and freelance developers and originated from an initiative of the EU. Fiware is providing open and sustainable software around public, royalty-free and implementation-driven standards.

Infrastructure

Computers are no longer the largest group of components of the digital infrastructure. Their number has been surpassed by so-called ubiquitous sensor networks (USN), such as smart meters, CCTV, microphones, and sensors. Sensor networks have the most diverse tasks, they monitor the environment (air quality, traffic density, unwanted visitors) and they are in machines, trains, and cars and even in people to transmit information about the functioning of vital components. Mike Matson calculated that by 2050 a city of 2 million inhabitants will have as many as a billion sensors, all connected by millions of kilometers of fiber optic cable or via Wi-Fi with data centers, carrier hotels (nodes where private networks converge) to eventually the Internet.

This hierarchically organized cross-linking is at odds with the guidelines and ethical principles formulated in the previous post. Internet criminals are given free rein and data breaches can spread like wildfires, like denial of service (DoS). In addition, the energy consumption is enormous, apart from blockchain. Edge computing is a viable alternative. The processing of the data is done locally and only results are uploaded on demand. This applies to sensors, mobile phones and possibly automated cars as well. A good example is the Array of Things Initiative. Ultimately, this will include 500 sensors, which will be installed in consultation with the population in Chicago. Their data is stored in each sensor apart and can be consulted online, if necessary, always involving several sensors and part of the data. Federated data systems are comparable. Data is stored in a decentralized way, but authorized users can use all data thanks to user interfaces.

Data

There is a growing realization that when it comes to data, not only quantity, but also quality counts. I will highlight some aspects.

Access to data
Personal data should only be available with permission from the owner. To protect this data, the EU project Decode proposes that owners can manage their data via blockchain technology. Many cities now have privacy guidelines, but only a few conduct privacy impact assessments as part of its data policy (p.18).

Quality
There is growing evidence that much of the data used in artificial intelligence as “learning sets” is flawed. This had already become painfully clear from facial recognition data in which minority groups are disproportionately represented. New research shows that this is also true in the field of healthcare. This involves data cascades, a sum of successive errors, the consequences of which only become clear after some time. Data turned out to be irrelevant, incomplete, incomparable, and even manipulated.

Data commons
Those for whom high-quality data is of great importance will pay extra attention to its collection. In. this case, initiating a data common is a godsend. Commons are shared resources managed by empowered communities based on mutually agreed and enforced rules. An example is the Data and Knowledge Hub for Healthy Urban Living (p.152), in which governments, companies, environmental groups and residents collect data for the development of a healthy living environment, using a federated data system. These groups are not only interested in the data, but also in the impact of its application.

Open date
Many cities apply the 'open by default' principle and make most of the data public, although the user-friendliness and efficiency sometimes leave something to be desired. Various data management systems are available as an open-source portal. One of the most prominent ones is CKAN, administered by the Open Knowledge Foundation. It contains tools for managing, publishing, finding, using, and sharing data collections. It offers an extensive search function and allows the possibility to view data in the form of maps, graphs, and tables. There is an active community of users who continue to develop the system and adapt it locally.

To make the data accessible, some cities also offer training courses and workshops. Barcelona's Open Data Challenge is an initiative for secondary school students that introduces them to the city's vast dat collection.

Safety
As the size of the collected data, the amount of entry points and the connectivity on the Internet increase, the security risks also become more severe. Decentralization, through edge computing and federated storage with blockchain technology, certainly contribute to security. But there is still a long way to go. Only half of the cities has a senior policy officer in this area. Techniques for authentication, encryption and signing that together form the basis for attribute-based identity are applied only incidentally. This involves determining identity based on several characteristics of a user, such as function and location. Something completely different is Me and my shadow, a project that teaches Internet users to minimize their own trail and thus their visibility to Internet criminality.

There is still a world to win before the guidelines and ethical principles mentioned in the previous episode are sufficiently met. I emphasize again not to over-accentuate concepts such as 'big data', 'data-oriented policy' and the size of data sets. Instead, it is advisable to re-examine the foundations of scientific research. First and foremost is knowledge of the domain (1), resulting in research questions (2), followed by the choice of an appropriate research method (3), defining the type of data to be collected (4), the collection of these data (5), and finally their statistical processing to find evidence for substantiated hypothetical connections (6). The discussion of machine learning in the next episode will reveal that automatic processing of large data sets is mainly about discovering statistical connections, and that can have dire consequences.

Follow the link below to find one of the previous episodes or see which episodes are next, and this one for the Dutch version.

The fifth episode of the series Better cities: The role of technology is about the sense and nonsense of big data. Data is the new oil is the worst cliché of the big data hype yet. Even worse than data-driven policy. In this article, I investigate - with digital twins as a thread - what the contribution of data can be to urban policy and how dataism, a religion that takes over policy making itself, can be prevented (must read: Harari: Homo Deus).

I am a happy user of a Sonos sound system. Nevertheless, the helpdesk must be involved occasionally. Recently, it knew within five minutes that my problem was the result of a faulty connection cable between the modem and the amplifier. As it turned out, the helpdesk was able to remotely generate a digital image of the components of my sound system and their connections and saw that the cable in question was not transmitting any signal. A simple example of a digital twin. I was happy with it. But where is the line between the sense and nonsense of collecting masses of data?

What is a digital twin.

A digital twin is a digital model of an object, product, or process. In my training as a social geographer, I had a lot to do with maps, the oldest form of 'twinning'. Maps have laid the foundation for GIS technology, which in turn is the foundation of digital twins. Geographical information systems relate data based on geographical location and provide insight into their coherence in the form of a model. If data is permanently connected to reality with the help of sensors, then the dynamics in the real world and those in the model correspond and we speak of a 'digital twin'. Such a dynamic model can be used for simulation purposes, monitoring and maintenance of machines, processes, buildings, but also for much larger-scale entities, for example the electricity grid.

From data to insight

Every scientist knows that data is indispensable, but also that there is a long way to go before data leads to knowledge and insight. That road starts even before data is collected. The first step is assumptions about the essence of reality and thus the method of knowing it. There has been a lot of discussion about this within the philosophy of science, from which two points of view have been briefly crystallized, a systems approach and a complexity approach.

The systems approach assumes that reality consists of a stable series of actions and reactions in which law-like connections can be sought. Today, almost everyone assumes that this only applies to physical and biological phenomena. Yet there is also talk of social systems. This is not a question of law-like relationships, but of generalizing assumptions about human behavior at a high level of aggregation. The homo economicus is a good example. Based on such assumptions, conclusions can be drawn about how behavior can be influenced.

The complexity approach sees (social) reality as the result of a complex adaptive process that arises from countless interactions, which - when it comes to human actions - are fed by diverse motives. In that case it will be much more difficult to make generic statements at a high level of aggregation and interventions will have a less predictable result.

Traffic models

Traffic policy is a good example to illustrate the distinction between a process and a complexity approach. Simulation using a digital twin in Chattanooga of the use of flexible lane assignment and traffic light phasing showed that congestion could be reduced by 30%. Had this experiment been carried out, the result would probably have been very different. Traffic experts note time and again that every newly opened road becomes full after a short time, while the traffic picture on other roads hardly changes. In econometrics this phenomenon is called induced demand. In a study of urban traffic patterns between 1983 and 2003, economists Gilles Duranton and Matthew Turner found that car use increases proportionally with the growth of road capacity. The cause only becomes visible to those who use a complexity approach: Every road user reacts differently to the opening or closing of a road. That reaction can be to move the ride to another time, to use a different road, to ride with someone else, to use public transport or to cancel the ride.

Carlos Gershenson, a Mexican computer specialist, has examined traffic behavior from a complexity approach and he concludes that self-regulation is the best way to tackle congestion and to maximize the capacity of roads. If the simulated traffic changes in Chattanooga had taken place in the real world, thousands of travelers would have changed their driving behavior in a short time. They had started trying out the smart highway, and due to induced demand, congestion there would increase to old levels in no time. Someone who wants to make the effect of traffic measures visible with a digital twin should feed it with results of research into the induced demand effect, instead of just manipulating historical traffic data.

The value of digital twins

Digital twins prove their worth when simulating physical systems, i.e. processes with a parametric progression. This concerns, for example, the operation of a machine, or in an urban context, the relationship between the amount of UV light, the temperature, the wind (speed) and the number of trees per unit area. In Singapore, for example, digital twins are being used to investigate how heat islands arise in the city and how their effect can be reduced. Schiphol Airporthas a digital twin that shows all moving parts at the airport, such as roller conveyors and stairs. This enables technicians to get to work immediately in the event of a malfunction. It is impossible to say in advance whether the costs of building such a model outweigh the benefits. Digital twins often develop from small to large, driven by proven needs.

Boston also developed a digital twin of part of the city in 2017, with technical support from ESRI. A limited number of processes have been merged into a virtual 3D model. One is the shadowing caused by the height of buildings. One of the much-loved green spaces in the city is the Boston Common. For decades, it has been possible to limit the development of high-rise buildings along the edges of the park and thus to limit shade. Time and again, project developers came up with new proposals for high-rise buildings. With the digital twin, the effect of the shadowing of these buildings can be simulated in different weather conditions and in different seasons (see image above). The digital twin can be consulted online, so that everyone can view these and other effects of urban planning interventions at home.

Questions in advance

Three questions precede the construction of a digital twin, and data collection in general. In the first place, what the user wants to achieve with it, then which processes will be involved and thirdly, which knowledge is available of these processes and their impact. Chris Andrews, an urban planner working on the ESRI ArcGIS platform, emphasizes the need to limit the number of elements in a digital twin and to pre-calculate the relationship between them: To help limit complexity, the number of systems modeled in a digital twin should likely be focused on the problems the twin will be used to solve.

Both the example of traffic forecasts in Chattanooga, the formation of heat islands in Singapore and the shadowing of the Boston Common show that raw data is insufficient to feed a digital twin. Instead, data are used that are the result of scientific research, after the researcher has decided whether a systems approach or a complexity approach is appropriate. In the words of Nigel Jacob, former Chief Technology Officer in Boston: For many years now, we've been talking about the need to become data-driven… But there's a step beyond that. We need to make the transition to being science-driven in ...... It's not enough to be data mining to look for patterns. We need to understand root causes of issues and develop policies to address these issues.

Digital twins are valuable tools. But if they are fed with raw data, they provide at best insight into statistical connections and every scientist knows how dangerous it is to draw conclusions from that: Trash in, trash out.

If you prefer the Dutch version of the Better cities series, find an overview of the already published episodes via the link below.

This post is about the omnipotence of Big Tech. So far, resistance mainly results in regulation of its effects. The core of the problem, the monopoly position of the technology giants, is only marginally touched. What is needed is a strict antitrust policy and a government that once again takes a leading role in setting the technology agenda.

A cause of concern

 In its recent report, the Dutch Rathenau Institute calls the state of digital technology a cause for concern. The institute advocates a fair data economy and a robust, secure and available Internet for everyone. This is not the case now. In fact, we are getting further and further away from this. The risks are pressing more each day: Inscrutable algorithms, deepfakes and political micro-targeting, inner-city devastation through online shopping, theft of trade secrets, unbridled data collection by Google, Amazon and Facebook, poorly paid taxi drivers by Uber and other service providers of the gig economy, the effect of Airbnb on the hotel industry and the energy consumption of bitcoin and blockchain.

The limits of legislation

Numerous publications are calling on the government to put an end to the growing abuse of digital technology. In his must read 'the New Digital Deal' Bas Boorsma states: In order to deploy digitalization and to manage platforms for the greater good of the individual and society as a whole, new regulatory approaches will be required… (p. 46) . That is also the view of the Rathenau Institute, which lists three spearheads for a digitization strategy: Strong legislative frameworks and supervision, value-based digital innovation based on critical parliamentary debate and a say in this for citizens and professionals.

More than growing inconvenience

In recent years, the European Commission has launched a wide range of legislative proposals, such as the Digital Services Act package, the Digital Market Act and the General Data Protection Regulation (GDPR). However, these measures do not get to the kernel of the problem. The near-monopoly position of Big Tech is the proverbial monster behind the curtain. The Rathenau Institute speaks in furtitive terms of "the growing inconvenience" of reliance on American and Chinese tech giants. Even the International Monetary Fund is clearer in stating that the power of Big Tech inhibits innovation and investment and increases income inequality. Due to the power of the big technology companies, society is losing its grip on technology.

Surveillance capitalisme

To curb the above-mentioned risks, the problem must first be named  and measures must then be tailored accordingly. This is done in two recent books, namely Shoshana Zuboff's 'The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power' (2019) and Cory Doctorow's 'How to destroy surveillance capitalism' (2021). Zuboff describes in detail how Google, Amazon and Facebook collect data with only one goal, to entice citizens to buy goods and services: Big Tech's product is persuasion. The services — social media, search engines, maps, messaging, and more — are delivery systems for persuasion.

Big tech's monopoly

The unprecedented power of Big Tech is a result of the fact that these companies have become almost classic monopolies. Until the 1980s, the US had strict antitrust legislation: the Sherman's act, notorious for big business. Ronald Reagan quickly wiped it out in his years as president, and Margareth Thatcher did the same in the UK, Brian Mulroney in Canada and Helmut Kohl in Germany. While Sherman saw monopolies as a threat to the free market, Reagan believed that government interference threatens the free market. Facebook joins in if it sees itself as a 'natural monopoly': You want to be on a network where your friends are also. But you could also reach your friends if there were more networks that are interoperable. Facebook has used all economic, technical and legal means to combat the latter, including takeover of potential competitors: Messenger, Instagram and WhatsApp.

In the early 21st century, there was still a broad belief that emerging digital technology could lead to a better and more networked society. Bas Boorsma: The development of platforms empowered start-ups, small companies and professionals. Many network utopians believed the era of 'creative commons' had arrived and with it, a non-centralized and highly digital form of 'free market egalitarianism' (New Digital Deal, p.52). Nothing has come of this: Digitalization-powered capitalism now possesses a speed, agility and rawness that is unprecedented (New Digital Deal, p.54). Even the startup community is becoming one big R&D lab for Big Tech. Many startups hope to be acquired by one of the tech giants and then cash in on millions. As a result, Big Tech is on its way to acquire a dominant position in urban development, the health sector and education, in addition to the transport sector.

Antitrust legislation

Thanks to its monopoly position, Big Tech can collect unlimited data, even if European legislation imposes restrictions and occasional fines. After all, a lot of data is collected without citizens objecting to it. Mumford had already realized this in 1967: Many consumers see these companies not only as irresistible, but also ultimately beneficial. These two conditions are the germ of what he called the megatechnics bribe.

The only legislation that can break the power of Big Tech is a strong antitrust policy, unbundling the companies, an absolute ban on acquisitions and rigorous taxation.

Technology agenda

Technology does not develop autonomously. At the moment, Big Tech is indisputably setting the technology agenda in the Western Hemisphere. China is a different story. With Mariana Mazzocato, I believe that governments should take back control of technological development, as they did until the end of the last century. Consider the role of institutions such as DARPA in the US, the Fraunhofer Institute in Germany and TNO in the Netherlands. Democratic control is an absolute precondition!

In the chapter 'Digitally just cities' in my e-book 'Cities of the future: Always humane, smart where it helps' (link below), I show, among other things, what Facebook, Amazon and Google could look like after a possible unbundling.