#User involvement

Topic within Smart City Academy
Maarten Osieck, Professional Notknower , posted
Melchior Kanyemesha, Programmanagement + Energy Lead at Amsterdam Smart City, posted

Smart Sessies

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We help Smart City Projects to share knowledge, and transform best-practices into solutions for communal problems. (Dutch).

1. Value and Impact: de eerste sessie heeft als doel om kennis te maken en enkele gemeenschappelijke knelpunten onder de loep te nemen. We gaan inventariseren welke dwarsverbanden voor groei er zijn en identificeren welke kansen er zijn in een gedeeld ecosysteem. Datum: 18 april 2017, 09.00 - 12.00

2. Business Models: de tweede sessie gaan we kijken naar business modellen en smart partnerships. Veel smart city projecten bestaan uit samenwerkende partijen met verschillende achtergronden en belangen. Toch hebben ze een gezamenlijk doel: het neerzetten van een levensvatbaar smart city initiatief. Een effectieve manier om dit te bereiken is het gezamenlijk ontwikkelen van een smart business model. Onderwerpen die aan bod komen: gezamenlijke waardecreatie, afstemmen van belangen, co-creatie, waardepropositie en verdienmodel. Voorgestelde datum: 30 mei 2017, 09.00 - 12.00

3. User involvement: Wie zijn je eindgebruikers en hoe betrek je hen? In de meeste definities van Smart Cities worden burgers beschouwd als belangrijkste eindgebruikers. Toch zien we dat bij vele innovatieprojecten de burger, of breder, de eindgebruiker niet direct betrokken worden, terwijl dat wel bij de doelstelling van het project hoort. Binnen dit thema gaan we verder bekijken wie de eind-gebruikers eigenlijk kunnen zijn. Zijn dat alleen burgers, of ook andere organisaties, investeerders of toevallige passanten? Er zijn al vele studies gedaan waaruit kansen, tools en inzichten op gebied van user involvement zijn beschreven. Dit gaan we vertalen naar praktische handvaten voor projecten in de Amsterdamse context. Voorgestelde datum: 20 juni 2017, 09.00 - 12.00

4. Upscaling: Hoe kan je project echt schaal krijgen? Dan moet je de pilotfase voorbij komen. In de life cycle van een smart city project komt er vroeg of laat een moment waarin 'opschalen' belangrijk wordt. Welke manieren van opschalen zijn er, welke drivers en barrières zijn er die opschalen en replicatie kunnen stimuleren of juist hinderen? Wat kunnen we leren van bestaande voorbeelden? En hoe vind je de massa en de kennis die verdere opschaling van het project mogelijk maken? Voorgestelde datum: NNTB, 09.00 -12.00

Melchior Kanyemesha's picture #SmartCityAcademy
AYA Nuray Gokalp, Founder at Amsterdam Tech City => Global Tech City, posted

Global Tech City

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An innovative and intuitive platform made for streamlining and forging meaningful connections between like-minded, influential, and invested partners in order to efficiently make real progress towards achieving the United Nations’ 17 Sustainable Development Goals for a better world.

AYA Nuray Gokalp's picture #DigitalCity
Roy van Beek, CCO , posted

Leave Your Luggage

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Achieve a luggage free city centre and provide the people a better user experience

Nancy Zikken, Community Manager at Amsterdam Smart City, posted


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DECODE is an EU funded project to make tools that put people in control of whether they keep their personal information private or share it for the public good.

This project has received funding from the European Union’s Horizon
2020 research and innovation programme under grant agreement No. 732546.

Nancy Zikken's picture #DigitalCity
Maarten Poot, Founder at felyx, posted

Felyx e-scooter sharing

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Felyx offers shared electric scooters as a new urban mobility concept. Our convenient and affordable scooters can be located and activated through an app and parked at any destination ("free-floating").

Felyxoffers shared electric scooters as a new urban mobility concept. Our convenient and affordable scooters can be located and activated through an app and parked at any destination ("free-floating"). Our concept solves current urban mobility issues and combines possibilities and opportunities of new technologies, sharing economy, and sustainability.

Maarten Poot's picture #Mobility
Amsterdam Smart City, Connector of opportunities at Amsterdam Smart City, posted


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Amsterdam's business district 'Zuidas' gets a big overhaul the next couple of years.

Amsterdam Smart City's picture #Mobility
Melchior Kanyemesha, Programmanagement + Energy Lead at Amsterdam Smart City, posted

100.000 Energy Neutral Homes

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How do we get from the current situation, with badly insulated houses, to a future with homes without fossile fuels?





Melchior Kanyemesha's picture #Energy
Marjolein Bot, Lead Energy at Amsterdam Economic Board, posted

City-zen: Vehicle2Grid

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Vehicle2Grid technology stands for the possibility to use the battery of an electric vehicle to charge at times when there is congestion in the grid and to feed the electricity back to the grid at a later stage.

City-zen was an international consortium, a program stimulating learning-by-doing in Grenoble and Amsterdam between March 2014 and November 2019. The results can be found in a booklet or in detailed reports. http://www.cityzen-smartcity.eu/home/reporting/deliverables/

Smart Stories

Check the article about Vehicle to Grid featured in our online magazine 'Smart Stories':

Marjolein Bot's picture #Energy
Anonymous posted


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Share a ride, Toogethr.


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Beth Massa, Ozarka B.V. , posted

Ozarka - Amsterdam's first #NoSUPP Grocery Store

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Offering a disruptive grocery-shopping model that reduces packaging waste dramatically, without sacrificing convenience.

Opening in Amsterdam in Spring, 2018: Ozarka is a new-concept shop offering upmarket, gorgeous, high-quality yet affordable specialty foods, every-day grocery, and personal care products. We will also feature a prepared foods station and salad bar that is self-serve and sold by weight.

Best of all, Ozarka is a #NoSupp* retailer. We will sell no product wrapped or packaged in single-use plastic. We will make it incredibly enjoyable *and* convenient for our customers to participate in sustainable shopping.

Plastic packaging has created one of the most severe environmental crises of our time. We use far more of it that we can recycle or manage and most of it ends up in landfill, or polluting our oceans and terrestrial environment (only 8% of plastic is recycled worldwide).

Ozarka's model aims to drastically reduce and remove plastic from our daily lives without compromising quality or convenience in every day shopping. Our food is beautiful. Our shopping experience is beautiful. With our customers we will keep the planet beautiful.

Say yes to Ozarka. Say yes to #NoSUPP

We are inviting suppliers to contact us and join in this vision. Specifically:
Fruit and vegetable producers
Local cheese makers
Local beter-leven dairy
Caterers and gourmet food truck vendors
High end personal product makers looking to prototype a refills model: soaps, shampoos, conditioners (think Kiehls, Body Shop, Kevin Murphy)
Bio-based, single-use packaging manufacturers
Compostable packaging manufacturers
Industrial composting facilities


*NoSUPP = No Single Use Plastic Packaging

Beth Massa's picture #CircularCity
Bernard MERKX, CEO, owner at GreenWavePlastics, posted

Circular waste bags

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Do you realize that most plastics bags and containers used to collect waste are actually still made from virgin plastics..... That is why GreenWavePlastics and Amsterdam based CitiesFoundation have introduced a 100% recyclate content waste bag for the WASTED program in Amsterdam Noord. All produced in The Netherlands Who is next ??

Email : greenwaveplastics@live.nl

Bernard MERKX's picture #CircularCity
Alex Stewart, Director at ByteToken, Ltd, posted

KeyPass hands free mobile ticketing

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A Bluetooth solution that will allow operators to track passengers with valid mobile tickets and and let them pass through the gate with no user interaction.

Alex Stewart's picture #Mobility
Rik Winsemius, Founder , posted

Amsterdam Circular Challenge

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Amsterdam wants to be the circular capital of the world. And we’re already halfway to make this vision come true. Companies, govermental organisations, universities & scientists, they all come to Amsterdam to participate in the growing amsterdam circular movement.

Rik Winsemius's picture #CircularCity
Sladjana Mijatovic, Program Manager at City of Amsterdam, posted

3D printing with local residual products (plastic waste)

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Extra information

The Amsterdam ArenA (one of the most sustainable stadiums in the world) replaces in the run-up to the Euro 2020 all stadium seats and would like to do so in a socially responsible way.

It involves approximately 48,000 hard plastic chairs on metal frames and 4 to 5,000 more luxurious upholstered chairs of corporate boxes and grandstands. Along with Better Future Factory, an innovation and design firm specializing in recycling of plastic waste flows, the HvA will examine with the ArenA in what way the seats can be reused preserving the highest value as possible.

Amsterdam ArenA and HvA will explore one of the scenarios in collaboration with 3D4Makers, a company that works with (recycled) plastic filament for printers using Fused Deposition Modelling. The question is how the material of the stadium seats behaves with these processing techniques considering the impurity of the material.

In addition, this project investigates the technical and aesthetic properties of the processed material in order to determine what can be made for this type of products.

Sladjana Mijatovic's picture #CircularCity
Sladjana Mijatovic, Program Manager at City of Amsterdam, posted

AUAS (HvA): Urban Technology programme

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Circular City is intended to help Amsterdam make the transition to a circular city, with a focus on the high-quality reuse of materials and products, local production, waste and return logistics, circular construction and area development.


Sladjana Mijatovic's picture #CircularCity
Robin Neven, Business Intelligence & Analytics Engineer , posted


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Not for profit.

1. Gebiedonline offers an extensive range of functionalities for both small
networks who are just starting, and larger, more mature networks.
2. Gebiedonline is flexible: its set up is modular and customizable –in
functionality and visual design.
3. Gebiedonline co-op members are permanently learning from (each others)
practice. The development agenda is managed by consent.
4. Gebiedonline beliefs in circular economy. Value created by the online
platform flows back to the local community.
5. Gebiedonline acts as trans local network. Its members increasingly give
voice to the Dutch urban bottom-up movement.

Robin Neven's picture #Citizens&Living